While setting up Ring Video Doorbell 2, you'll be asked to put the device into "Setup Mode." In order to put the device into Setup Mode, press and release the black button on the front of the Ring Video Doorbell 2 under the camera.
How do I know that my Ring Video Doorbell 2 is in Setup Mode?
You'll know your Ring Doorbell 2 is in setup mode when the light on the front of the Ring Doorbell 2 is spinning.
What is Setup Mode?
When any Ring product is in setup mode, it broadcasts a temporary Wi-Fi network.
During the setup process, the Ring app will connect to this Wi-Fi network to "tell" your Ring product how to connect to your home Wi-Fi network. As soon as your Ring product has been set up in the Ring app, it will stop broadcasting this Wi-Fi network, and stay connected to your home network.
What do I do if my Ring Doorbell 2 doesn't go into Setup Mode?
While setting up Ring Doorbell 2, you'll need to make sure the device is able to go into "Setup Mode.” In doing so, you may notice the LED lights aren’t responding on the front of the camera. If this happens, please follow the troubleshooting guide below: