Not Receiving Motion Alerts on My Floodlight Cam

Question: I just installed my Floodlight Cam and turned on my motion alerts control but I'm not receiving any motion alerts. Is something wrong?

Answer: No. You will not receive any motion alerts until you set and activate at least one motion zone in your motion controls and turn on your Motion Alerts. To set your motion zones:

    • Open your Ring App
    • Tap the "Motion Settings" tile. 
    • Tap the "Motion Zones" tile.
    • Set your zones and motion range to your preferred settings.


  • Tap "Save."

You should now begin to receive Motion Alerts. 

Click here for more information on setting up motion zones.

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