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Accessories
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Hardwired Kit for Cameras Installation Guide
Hardware included: Tools needed: Shut off power at the breaker. Note: If your power system is classified as OVC Ill, please check the building "Distribution Panel", Ex switch panel has an installed Surge Protectors. Ensure that the surge protector is a UL 1449 certified Surge Protector to redu...
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Optimized Battery Charging to Reduce Battery Aging
You can help extend the longevity of your camera and doorbell batteries by not keeping them fully charged all the time. Ring is helping you do this by setting a charging limitation for all solar-powered doorbells and cameras, and plug-in and wired devices that also take a Quick Release Battery Pa...
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What is Cool Down Mode?
Code: W6-01 Extreme temperatures and other conditions may cause your Ring video doorbell or security camera to overheat. When this happens, you’ll see an error message in your Ring app that says (Your Device) is in Cool Down Mode. For tips on how to prevent your Ring devices from overheating, ...
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How to Use Orro Switch and Ring Video Doorbell together
You can use your Orro Switch to extend the notification sound your Ring Video Doorbell plays when it is pressed. The Orro Switch will play the doorbell’s sound in the room where the Orro Switch is installed. How to Connect your Ring Video Doorbell to Orro Open the Orro app. Select Doorbell from ...
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Device Compatibility List
Discover Ring devices compatible with Accessories like Quick Release Batter Pack, Solar Panels, Transformers, and more. Unsure if your device is compatible? Find out the name of your Ring device using the Ring app. Quick Release Battery Pack Video Doorbell 2, 3, 3 Plus, and 4 Battery Doorbell...
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Ring Plug-in Adapter (2nd Generation)
The Ring Plug-in Adapter (2nd Generation) is designed to convert battery-powered Ring Video Doorbells to run off of line current. It can also be used in place of a direct power connection with the Ring Video Doorbell Pro, Ring Video Doorbell Pro 2, and Video Doorbell Wired.. The following artic...
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Charging Station for Quick Release Battery Pack information
You can quickly recharge one or two Quick Release Battery Packs with the specially designed Ring Charging Station. This article will give you all the details you need on this Video Doorbell accessory.What is the Charging Station for Quick Release Battery Pack?The Charging Station for Quick Releas...
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Ring Intercom Kit information
What is the Ring Intercom Kit?If you have an old intercom on your home, The Ring Intercom Kit will allow you to remove the intercom and replace it with the Ring Intercom Kit. This allows you to mount your new Ring doorbell without drilling new holes in your home. The Ring Intercom Kit is only com...
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Solar Charger and Solar Panel for Ring Doorbells troubleshooting
For assistance troubleshooting your solar panel and solar charger for Ring Video Doorbells, read the FAQ below: Can I use the solar charger and a wedge kit or corner kit together? Solar chargers can be used with a wedge kit or a corner kit. However, only one wedge, or one corner mount is recomme...
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Solar Panel for Ring Video Doorbell information
What is the Solar Panel?The Solar Panel is a small device that can be mounted outdoors and connected to your Ring Video Doorbell with a cable. With just a few hours of direct sunlight per day, it will extend the life of your doorbell battery Note: There are two versions of the Solar Panel for Rin...
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Ring Video Doorbell Solar Panel installation guide
Physically installing and connecting your Ring Video Doorbell Solar Panel to your Video Doorbell is a simple process. Scroll down for a step-by-step guide. Note: You should complete the setup of your Ring Video Doorbell in your Ring app before installing the Ring Video Doorbell Solar Panel. Step ...
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Solar Panel (2nd Generation) & Small Solar Panel Troubleshooting
Will a Ring solar panel keep my device fully charged at 100% battery level? The battery level of the device will vary based on the amount of direct sunlight the solar panel receives. Even with exposure to maximum sunlight, the battery level will not exceed a threshold of around 80%—this is to e...
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Picking the Correct Solar Panel for Your Environment
The Ring Solar Panel and Super Solar Panel are designed to provide power for charging the Ring Stick Up Cam and Spotlight Cam. Which product is right for you depends on two important factors: Number of Motion Events per day: If your Ring device is in an area that detects more events every day t...
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Solar Charger for Ring Video Doorbell (1st generation) information
What is the Solar Charger for the Ring Video Doorbell (1st generation)? The Solar Charger for the Ring Video Doorbell is a small device that can be mounted behind your Ring Video Doorbell and connected to it with an included micro-USB cable. The Solar Charger for Ring Video Doorbell is convenient...
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Ring Solar Charger for the Ring Video Doorbell 3 or 3 Plus Information
Getting the Correct Accessory It's important to make sure you have the right accessory for your Ring doorbell or security camera. To find out which Ring device you have in the Ring App and see a complete list of accessories, click here. Jump to an answer What is the Ring Solar Charger for the Ri...
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Installing your Ring Video Doorbell 2 Solar Charger
Installing your Solar Charger with your Ring Video Doorbell 2 is a very simple process. Scroll down for a step-by-step guide. Uninstall your Ring Video Doorbell 2 If your Ring Video Doorbell 2 has already been installed, you'll need to uninstall it before putting up your Solar Charger. ...
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Installing your Ring Video Doorbell 3 and 3 Plus Solar Charger
Installing your Solar Charger with your Ring Video Doorbell 3 or 3 Plus is a very a simple process. Scroll down for a step-by-step guide. Step One - (optional) Uninstall your Ring Video Doorbell 3 or 3 Plus If your Ring Video Doorbell 3 or 3 Plus has already been installed, you'll nee...
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Solar Panel for Ring Stick Up Cam Information
The Ring Solar Panel for Stick Up Cam is a small device that can be mounted outdoors and connected to your Ring Stick Up Cam with a micro-USB cable. With just a few hours of direct sunlight per day, it will keep your Stick Up Cam fully charged. Visit the product page at https://ring.com/spotlight...
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How Do Wifi Extenders Work?
Wireless Networks Wireless networks use radio waves to communicate. Routers receive signals, decode them and send the information invisibly to all of the electronic equipment in your home. The further wifi signals have to travel, the weaker they get. Think about driving out of town and having y...
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Solar Panel for Spotlight Cam and Stick Up Cam Battery Information
Jump to an answer What is the Spotlight Cam Solar Panel?Where can I purchase the Spotlight Cam Solar Panel?What comes in the box?What are the dimensions of Ring Solar Panel?What are the technical specs of Ring Solar Panel?Can I use the Solar Panel with my Ring Doorbell?Can I use the Solar Panel w...
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Super Solar Panel for Stick Up Cam and Spotlight Cam Information
This article provides information on the Super Solar Panel for Stick Up Cam and Spotlight Cam. Jump to an answer What is the Super Solar Panel for Stick Up Cam and Spotlight Cam?What comes in the box?Where can I purchase the Ring Super Solar Panel?What are the dimensions of Ring Solar Panel?Wha...
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Welcome to Your Solar Security Sign
Congratulations on your new Solar Security Sign! With a Solar Security Sign, you're letting the world know that you've taken steps to protect your home with Ring. This article will help you get your sign set up and give you a few tips on how to use it. Installation Installing Ring Solar Security ...
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Spare Parts Information
Ring has spare part kits available that contain everything you need to get your Ring device back where it belongs, protecting your home. To find out how to determine the exact name of your Ring smart doorbell or Security Camera, you can click here and also see a complete list of product accessor...
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Downloadable Sticker Templates
Please select one of the files below to download a security sticker that you can print yourself to let visitors know they're being monitored and recorded by Ring. You can also purchase a Solar Security Sign, which charges during the day and lights up at night, or a Doorplate Sign which can be dri...
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Battery in Ring Device Won't Stay Charged
If you’re finding that your Ring battery-powered device isn’t charging, there are a few things you can do to try to improve the situation. Before anything else, check the battery charge reading in your Ring app: Check Your Battery Charge Percentage in the Ring App To see your battery charge perce...