Helpful Resources

What to Know
  • Welcome to your New Ring Video Doorbell 4

    Congratulations on your new Ring Video Doorbell 4!You've taken a big step forward in securing your home! The following article covers some basic information that will get you up and running quickly.Click here if you haven't yet set up your Ring Doorbell 4 in the Ring app, and need help. Run a Vid...

  • Ring Video Doorbell 4 Information

    This article will cover commonly asked questions about the Ring Video Doorbell 4. What is the Ring Video Doorbell 4? The Ring Video Doorbell 4 is Ring’s newest battery video doorbell with features including all-new color Pre-Roll technology, 1080p HD video, two-way talk, Advance Motion Detection,...

  • Ring Video Doorbell 4 Chime Kit Compatibility List

    The Ring Video Doorbell 4 is compatible with AC-powered door chimes operating between 8-24 volt AC transformers and the Ring Chime and Ring Chime Pro. Note: The Ring Video Doorbell 4 is not compatible with any other brand of wireless chimes or any chime/intercom system using a DC transforme...

How to Use
  • Utilizing Motion Detection with your Ring Video Doorbell 4

    Adjustable Motion Zones  Motion Zones allow you to define a specific area that you want your Ring device to cover while ignoring everything outside that area. By selecting Motion Zones to cover only areas you want the Ring device to monitor, you can effectively monitor the area you want as well a...

  • How to Physically Install Your Ring Video Doorbell 4 Without an Existing Doorbell

    Physically installing up your Ring Video Doorbell 4 without an existing doorbell is a simple process. Simply scroll down for a step-by-step guide. Note that you should setup your Ring Doorbell 4 in your Ring app before mounting it to your door. Click here for information on setting up your Ring d...

  • How to Physically Install Your Ring Video Doorbell 4 With an Existing Doorbell

    Physically installing your Ring Video Doorbell 4 Plus with an existing doorbell is a simple process. Simply scroll down for a step-by-step guide. Note: Set up your Ring Video Doorbell 4 in your Ring App before mounting it to your home. Click here for information on setting up your Ring Video Door...

  • Setting Up Your Ring Video Doorbell 4 in the Ring App

    Setting up your Ring Video Doorbell 4 in the Ring app is simple. Simply scroll down for a step-by-step guide. If you've already set up your doorbell and need to connect it to your in home chime, use this link.   Step One - Charge the provided battery Take the faceplate off the doorbell, and then ...

How to Fix
  • Proper Positioning for your Ring Video Doorbell 4

    The proper positioning of your Ring Video Doorbell 4 depends on a number of factors including the layout of your yard, the distance from the front door to the street, objects within the Ring doorbell's field of view, height of the door and more. This article will describe how your Ring Video Door...

  • Using a Wedge Piece to Properly Position your Ring Video Doorbell 4

    It's important to get the correct accessory for the Ring doorbell that you have. There are 10 different models. If you need to verify the name of your doorbell, click here to find the information in the Ring app.  If you're installing a Ring Video Doorbell 4 on a house with aluminum siding or in ...

  • Charging the Battery for Your Ring Video Doorbell 4

    Code: P1-67 Code: P1-68 Code: P1-77 Code: P1-101 You only need one battery for your Ring Video Doorbell 4 battery to work properly. However, if you want extended battery life or don't want to experience any downtime while charging the battery, a second battery is available for purchase. How do...