What to Know
  • Welcome to Your Ring Video Doorbell 2

    Congratulations on Your Ring Video Doorbell 2! You've taken a big step forward in securing your home! The following article covers some basic information that will get you up and running quickly. If you haven't yet set up your Ring Doorbell 2 in the Ring app, and need help, click here. Be Sure Y...

  • How to Physically Install Your Ring Video Doorbell 2 without an Existing Doorbell

    Physically installing up your Ring Video Doorbell 2 without an existing doorbell is a simple process. Scroll down for a step-by-step guide.   Note: Set up your Ring Doorbell 2 in your Ring app before mounting it to your door.  Charge the Battery Fully charge the battery by plugging it into ...

  • Setting Up Your Ring Video Doorbell 2 in the Ring App

    Setting up your Ring Video Doorbell 2 in the Ring app is simple. Simply scroll down for a step-by-step guide.   Step One - Charge the provided battery Fully charge the provided battery by plugging it into a USB port using the provided orange cable. The battery is fully charged when only t...

  • Ring Video Doorbell 2 Chime Kit Compatibility List

    The Ring Video Doorbell 2 is compatible with AC-powered door chimes operating between 8-24 volt AC transformers, but is not compatible with wireless door chimes or any chime/intercom system using a DC transformer. Below is a list of doorbell chimes we have tested and confirmed. Compatibl...

  • Ring Video Doorbell 2 Information

    Jump to an answer What is Ring Video Doorbell 2?What are the features of Ring Video Doorbell 2?What's the difference between Ring Video Doorbell and Ring Video Doorbell 2?Does Ring Video Doorbell 2 operate on battery power?What do I need to install Ring Video Doorbell 2?Do I need to use everythin...

  • The Ring Video Doorbell 2 Exchange Policy

    Is the Ring Video Doorbell 2 an upgrade from the Ring Video Doorbell? No. The Ring Video Doorbell 2 is not an upgrade or a replacement for the Ring Video Doorbell. It's an entirely new product with updated features including higher resolution video. Each product has its advantages and are best us...

  • Charging the Battery on Your Ring Video Doorbell 2

    The rechargeable battery on your Ring Video Doorbell 2 can go months between recharges with normal use. This is dependent on a number of factors in your home’s environment such as the local weather and the number of activities captured.  Click here to learn more about your rechargeable doorbell a...

  • Proper Positioning for your Ring Video Doorbell 2

    The proper positioning of your Ring Video Doorbell 2 depends on a number of factors including the layout of your yard, the distance from the front door to the street, objects within the Ring Doorbell's field of view, height of the door and more. This article will describe how your Ring Video Door...

  • Ring Video Doorbell 2: Hardwired vs. Battery Powered Operation

    If your Ring Video Doorbell 2 is hardwired to an existing doorbell, that will keep it charged with normal use. If your Ring Video Doorbell 2 is not hardwired, the battery will need to be periodically recharged.  Battery Power The rechargeable battery that comes included with your Ring Video Doorb...