Support Center
What to Know
-
Welcome to Your Ring Video Doorbell 2
Congratulations on Your Ring Video Doorbell 2! You've taken a big step forward in securing your home! The following article covers some basic information that will get you up and running quickly. If you haven't yet set up your Ring Doorbell 2 in the Ring app, and need help, click here. Be Sure Y...
-
Ring Video Doorbell 2 Information
Jump to an answer What is Ring Video Doorbell 2?What are the features of Ring Video Doorbell 2?What's the difference between Ring Video Doorbell and Ring Video Doorbell 2?Does Ring Video Doorbell 2 operate on battery power?What do I need to install Ring Video Doorbell 2?Do I need to use everythin...
-
Setting Up Ring Video Doorbell 2 in the Ring app
Follow these steps to set up your Ring Video Doorbell 2 in the Ring app. Before you begin installing your Ring Video Doorbell 2: Download the Ring Video Doorbell 2 instruction manual. Fully charge the battery using the provided orange USB cable. The battery is fully charged when only t...
-
Ring Video Doorbell 2 Chime Kit Compatibility List
Check whether your existing doorbell chime kit is compatible with Ring Video Doorbell 2 using our list of tested and confirmed chimes. For your safety, only use an existing doorbell transformer within the range specified below to power your device. For connecting to an existing doorbell sys...
-
Charging the Battery on Your Ring Video Doorbell 2
Code: P1-67 Code: P1-68 Code: P1-77 Code: P1-101 You only need one battery for your Ring Video Doorbell 2 to work properly. However, if you want extended battery life or don't want to experience any downtime while charging the battery, a second battery is available for purchase. Use a common mi...
-
Proper Positioning for your Ring Video Doorbell 2
The proper positioning of your Ring Video Doorbell 2 depends on a number of factors including the layout of your yard, the distance from the front door to the street, objects within the Ring Doorbell's field of view, height of the door and more. This article will describe how your Ring Video Door...
-
Understanding Hardwired and Battery-Powered Operation for your Ring Video Doorbell 2
Learn about battery-powered and hardwired operation for your Ring Video Doorbell 2. If your Ring Video Doorbell 2 is hardwired to an existing doorbell, that will keep it charged with normal use. If your Ring Video Doorbell 2 is not hardwired, the battery will need to be periodically recharged. B...