Helpful Resources

What to Know
  • Ring Video Doorbell 2 No Longer Being Sold on Ring.com

    As of April 29, 2020, the Ring Video Doorbell 2 is no longer being sold on Ring.com. The former position in Ring's product line-up held by the Ring Video Doorbell 2 is now being filled by the more advanced Ring Video Doorbell 3 or Ring Video Doorbell 4. Note: This does not apply to Ring.com in Au...

  • Welcome to Your Ring Video Doorbell 2

    Congratulations on Your Ring Video Doorbell 2! You've taken a big step forward in securing your home! The following article covers some basic information that will get you up and running quickly. If you haven't yet set up your Ring Doorbell 2 in the Ring app, and need help, click here. Be Sure Y...

  • Ring Video Doorbell 2 Information

    Jump to an answer What is Ring Video Doorbell 2?What are the features of Ring Video Doorbell 2?What's the difference between Ring Video Doorbell and Ring Video Doorbell 2?Does Ring Video Doorbell 2 operate on battery power?What do I need to install Ring Video Doorbell 2?Do I need to use everythin...

  • Setting Up Your Ring Video Doorbell 2 in the Ring App

    Setting up your Ring Video Doorbell 2 in the Ring app is simple. Simply scroll down for a step-by-step guide.   Step One - Charge the provided battery Fully charge the provided battery by plugging it into a USB port using the provided orange cable. The battery is fully charged when only t...

  • Ring Video Doorbell 2 Chime Kit Compatibility List

    The Ring Video Doorbell 2 is compatible with AC-powered door chimes operating between 8-24 volt AC transformers, but is not compatible with wireless door chimes or any chime/intercom system using a DC transformer. Below is a list of doorbell chimes we have tested and confirmed. Compatibl...

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How to Use
  • How to Physically Install Your Ring Video Doorbell 2 with an Existing Doorbell

    Note: This article applies to the Ring Video Doorbell 2 which has been discontinued.    Physically installing up your Ring Video Doorbell 2 with an existing doorbell is a simple process. Scroll down for a step-by-step guide.   Note that you should setup your Ring Doorbell 2 in your Ring ap...

  • How to Physically Install Your Ring Video Doorbell 2 without an Existing Doorbell

    Physically installing up your Ring Video Doorbell 2 without an existing doorbell is a simple process. Scroll down for a step-by-step guide.   Note: Set up your Ring Doorbell 2 in your Ring app before mounting it to your door.  Charge the Battery Fully charge the battery by plugging it into ...

  • Ring Video Doorbell 2 Setup Mode

    While setting up Ring Video Doorbell 2, you'll be asked to put the device into Setup Mode. In order to put the device into Setup Mode, press and release the black button on the front of the doorbell. Note: The Ring Video Doorbell 2 has a gray battery with a silver clip, which can be removed compl...

  • How to Connect Your Ring Video Doorbell 2 Directly to a Low Voltage Transformer (Without a Pre-existing Doorbell)

    If you don't have an existing doorbell, it's possible to connect a Ring Doorbell 2 directly to a low voltage 8-24V AC transformer (40V maximum) at 50/60Hz. Note: Some important facts for people planning on using this optional alternate configuration for their Ring Video Doorbell 2.  The Ring Vid...

  • Utilizing Motion Detection with your Ring Video Doorbell 2

    Question: What are Motion Zones? Answer: Motion Zones allow you to define a specific area that you want your Ring Video doorbell 2 to cover while ignoring everything outside that area. By selecting your motion zones to exclude frequently accessed areas such as public paths and roads, you can redu...

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How to Fix
  • Tamper Proof Cover For Ring Video Doorbell 2, 3, 3 Plus and 4

    Protect your investment in your Ring Video Doorbell 2, Ring Video Doorbell 3, Ring Video Doorbell 3 Plus and Video Doorbell 4 with the Ring Tamper Proof Cover.  What is the Tamper Proof Cover?The Tamper Proof Cover is a plastic cover you securely lock over your Ring Video Doorbell 2, 3, 3 Plus an...

  • Wiring Diagrams for Ring Video Doorbell 2 Setup

    If you're in the process of setting up multiple Ring Video Doorbell 2 units, internal doorbells, and transformers, the following wiring diagrams may help. Click on your setup to view the diagrams.  One Ring Doorbell 2/Two Internal Doorbells   Two Ring Doorbell 2 units/One Internal Door...

  • Solving Lens Flares in your Ring Video Doorbell 2

    If video from your Video Doorbell 2 shows a strange "lens flare," this occurs when the Ring Video Doorbell 2 is installed on a surface that is bordered by brickwork or other wall sidings that protrude an inch or so above the level of the Ring Video Doorbell 2. At night this causes the infrared li...

  • Solar Charger for the Ring Video Doorbell 2 Information

    Getting the Correct Accessory It's important to make sure you have the right accessory for whatever model of Ring smart doorbell or Security Camera that you have. To specifically see the difference between the Ring Video Doorbell (1st generation) and Ring Video Doorbell (2nd Generation) click her...

  • Download the Manual - Ring Video Doorbell 2

    Ring products are designed for easy setup and use. To find the user manual for your Ring Video Doorbell 2 in your language, select it in the list below. Click here for the North American English version of the manual Click here for the International English version of the manual. Click here for ...

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