Helpful Resources

What to Know
  • Welcome to Your Ring Video Doorbell 2

    Congratulations on Your Ring Video Doorbell 2! You've taken a big step forward in securing your home! The following article covers some basic information that will get you up and running quickly. If you haven't yet set up your Ring Doorbell 2 in the Ring app, and need help, click here. Be Sure Y...

  • Ring Video Doorbell 2 Information

    Jump to an answer What is Ring Video Doorbell 2?What are the features of Ring Video Doorbell 2?What's the difference between Ring Video Doorbell and Ring Video Doorbell 2?Does Ring Video Doorbell 2 operate on battery power?What do I need to install Ring Video Doorbell 2?Do I need to use everythin...

  • Setting Up Ring Video Doorbell 2 in the Ring app

    Follow these steps to set up your Ring Video Doorbell 2 in the Ring app.   Before you begin installing your Ring Video Doorbell 2: Download the Ring Video Doorbell 2 instruction manual. Fully charge the battery using the provided orange USB cable. The battery is fully charged when only t...

  • Ring Video Doorbell 2 Chime Kit Compatibility List

    Check whether your existing doorbell chime kit is compatible with Ring Video Doorbell 2 using our list of tested and confirmed chimes. For your safety, only use an existing doorbell transformer within the range specified below to power your device. For connecting to an existing doorbell sys...

  • Charging the Battery on Your Ring Video Doorbell 2

    Code: P1-67 Code: P1-68 Code: P1-77 Code: P1-101 You only need one battery for your Ring Video Doorbell 2 to work properly. However, if you want extended battery life or don't want to experience any downtime while charging the battery, a second battery is available for purchase. Use a common mi...

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How to Use
  • How to Physically Install Your Ring Video Doorbell 2 with an Existing Doorbell

    Note: This article applies to the Ring Video Doorbell 2 which has been discontinued.    Physically installing up your Ring Video Doorbell 2 with an existing doorbell is a simple process. Scroll down for a step-by-step guide.   Note that you should setup your Ring Doorbell 2 in your Ring ap...

  • Install Ring Video Doorbell 2 Without an Existing Doorbell

      Note: Set up your Ring Video Doorbell 2 in the Ring app before mounting it to your door.  Charge the battery Fully charge the battery by plugging it into a power source using the provided orange cable. The light will be green when fully charged.  Insert the battery into the bottom of ...

  • Entering Setup Mode for Ring Video Doorbell 2

    While setting up Video Doorbell 2, you'll be asked to put it into Setup Mode – an important step to get your device connected to wifi and up and running. Scroll down to learn more. NoteIf your doorbell does not have a removable battery, you likely have a Video Doorbell (2nd Generation) or other m...

  • How to Connect Your Ring Video Doorbell 2 Directly to a Low Voltage Transformer (Without a Pre-existing Doorbell)

    If you don't have an existing doorbell, it's possible to connect a Ring Doorbell 2 directly to a low voltage 8-24V AC transformer (40V maximum) at 50/60Hz. Note: Some important facts for people planning on using this optional alternate configuration for their Ring Video Doorbell 2.  The Ring Vid...

  • Utilizing Motion Detection with your Ring Video Doorbell 2

    Question: What are Motion Zones? Answer: Motion Zones allow you to define a specific area that you want your Ring Video doorbell 2 to cover while ignoring everything outside that area. By selecting your motion zones to exclude frequently accessed areas such as public paths and roads, you can redu...

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How to Fix
  • Tamper Proof Cover For Ring Video Doorbell 2, 3, 3 Plus and 4

    Protect your investment in your Ring Video Doorbell 2, Ring Video Doorbell 3, Ring Video Doorbell 3 Plus and Video Doorbell 4 with the Ring Tamper Proof Cover.  What is the Tamper Proof Cover?The Tamper Proof Cover is a plastic cover you securely lock over your Ring Video Doorbell 2, 3, 3 Plus an...

  • Wiring Diagrams for Ring Video Doorbell 2 Setup

    If you're in the process of setting up multiple Ring Video Doorbell 2 units, internal doorbells, and transformers, the following wiring diagrams may help. Click on your setup to view the diagrams.  One Ring Doorbell 2/Two Internal Doorbells   Two Ring Doorbell 2 units/One Internal Door...

  • Fix Lens Flares on Your Ring Video Doorbell 2

    If your Video Doorbell 2 video has a lens flare, it may be because your doorbell is installed on a surface that is bordered by brickwork or other wall sidings that protrude an inch or so above the level of the Ring Video Doorbell 2. At night, this causes the infrared light to reflect off the bric...

  • Solar Charger for the Ring Video Doorbell 2 Information

    Getting the Correct Accessory It's important to make sure you have the right accessory for whatever model of Ring smart doorbell or Security Camera that you have. To specifically see the difference between the Ring Video Doorbell (1st generation) and Ring Video Doorbell (2nd Generation) click her...

  • Download the User Manual for Ring Video Doorbell 2

    Learn the ins and outs of your Ring Video Doorbell 2 by selecting the user manual in the language that’s right for you. Click here for the North American English version of the manual. Click here for the International English version of the manual. Click here for the Australian/New Zealand versi...

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