What to Know
  • Welcome to Your Ring Video Doorbell 2

    Congratulations on Your Ring Video Doorbell 2! You've taken a big step forward in securing your home! The following article covers some basic information that will get you up and running quickly. If you haven't yet set up your Ring Doorbell 2 in the Ring app, and need help, click here. Be Sure Y...

  • How to Physically Install Your Ring Video Doorbell 2 without an Existing Doorbell

    Physically installing up your Ring Video Doorbell 2 without an existing doorbell is a simple process. Scroll down for a step-by-step guide.   Note: Set up your Ring Doorbell 2 in your Ring app before mounting it to your door.  Charge the Battery Fully charge the battery by plugging it into ...

  • Setting Up Your Ring Video Doorbell 2 in the Ring App

    Setting up your Ring Video Doorbell 2 in the Ring app is simple. Simply scroll down for a step-by-step guide.   Step One - Charge the provided battery Fully charge the provided battery by plugging it into a USB port using the provided orange cable. The battery is fully charged when only t...

  • Ring Video Doorbell 2 Chime Kit Compatibility List

    The Ring Video Doorbell 2 is compatible with AC-powered door chimes operating between 8-24 volt AC transformers, but is not compatible with wireless door chimes or any chime/intercom system using a DC transformer. Below is a list of doorbell chimes we have tested and confirmed. Compatibl...

  • Ring Video Doorbell 2 Information

    Jump to an answer What is Ring Video Doorbell 2?What are the features of Ring Video Doorbell 2?What's the difference between Ring Video Doorbell and Ring Video Doorbell 2?Does Ring Video Doorbell 2 operate on battery power?What do I need to install Ring Video Doorbell 2?Do I need to use everythin...

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How To Use
  • How to Physically Install Your Ring Video Doorbell 2 with an Existing Doorbell

    Note: This article only applies to the Ring Video Doorbell 2 (with a removable battery) and only applies to digital chimes. Most Ring Doorbells don't require a diode.    Physically installing up your Ring Video Doorbell 2 with an existing doorbell is a simple process. Scroll down for a ste...

  • Ring Video Doorbell 2 Setup Mode

    While setting up Ring Video Doorbell 2, you'll be asked to put the device into "Setup Mode." In order to put the device into Setup Mode, press and release the black button on the front of the Ring Video Doorbell 2 under the camera.  How do I know that my Ring Video Doorbell 2 is in Setup Mode?  Y...

  • How to Connect Your Ring Video Doorbell 2 Directly to a Low Voltage Transformer (Without a Pre-existing Doorbell)

    If you don't have an existing doorbell, it's possible to connect a Ring Doorbell 2 directly to a low voltage 8-24V AC transformer (40V maximum) at 50/60Hz. Note: Some important facts for people planning on using this optional alternate configuration for their Ring Video Doorbell 2.  The Ring Vid...

  • Utilizing Motion Detection with your Ring Video Doorbell 2

    Question: What are motion zones and how can I use them to enhance my Ring Video Doorbell 2's motion detection capabilities? Answer: Motion Zones allow you to define a specific area that you want your Ring 2 to cover while ignoring everything outside that area. By selecting your motion zones to ex...

  • Installing the Diode on your Ring Video Doorbell 2

    The diode included with your Ring Video Doorbell 2 is a small device that makes sure that your digital bell plays all the way through its sound cycle. If you have a digital doorbell chime, it's required in order for your Ring Doorbell 2 to function properly. The diode is not required for a mechan...

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How to Fix
  • Tamper Proof Cover For Ring Video Doorbell 2, 3 and 3 Plus information

    Protect your investment in your Ring Video Doorbell 2, Ring Video Doorbell 3, and Ring Video Doorbell 3 Plus with the Ring Tamper Proof Cover.  This article will answer commonly asked questions about the Tamper Proof cover. What is the Tamper Proof Cover? The Tamper Proof Cover is a plastic cover...

  • Ring Video Doorbell 2 No Longer Being Sold on Ring.com

    As of April 29, 2020, the Ring Video Doorbell 2 is no longer being sold on Ring.com. The former position in Ring's product line-up held by the Ring Video Doorbell 2 is now being filled by the more advanced Ring Video Doorbell 3. Note: This does not apply to Ring.com in Australia and New Zealand w...

  • The Ring Video Doorbell 2 isn't powering on

    While setting up Ring Video Doorbell 2, you'll need to make sure the device is able to go into "Setup Mode.” In doing so, you may notice the lights aren’t responding on the front of the device. If this happens, please follow the troubleshooting guide below:  // <![CDATA[ iFrameResize(); // ]]>

  • Wiring Diagrams for Ring Video Doorbell 2 Setup

    If you're in the process of setting up multiple Ring Video Doorbell 2 units, internal doorbells, and transformers, the following wiring diagrams may help. Click on your setup to view the diagrams.  One Ring Doorbell 2/Two Internal Doorbells   Two Ring Doorbell 2 units/One Internal Door...

  • Solving Lens Flares in your Ring Video Doorbell 2

    If video from your Video Doorbell 2 shows a strange "lens flare," this occurs when the Ring Video Doorbell 2 is installed on a surface that is bordered by brickwork or other wall sidings that protrude an inch or so above the level of the Ring Video Doorbell 2. At night this causes the infrared li...

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