Verizon
  • Download the Ring Alarm with Verizon LTE manual

    Download a user manual for your Ring Alarm with Verizon LTE kit here.

  • What is Security by Ring?

    The Security by Ring plan is designed to provide enhanced security features for your Ring Alarm Security Kit with Verizon LTE kit.  When you subscribe to Security by Ring, you’ll enjoy these benefits: 24/7 professional monitoring with emergency response in case of intrusion, and panic, as well a...

  • Welcome to Ring Alarm Security Kit with Verizon LTE

    The Ring Alarm Security Kit with Verizon LTE is available for purchase from Verizon Wireless stores and online. If you have a Ring Alarm Security Kit with Verizon LTE kit and a Security by Ring subscription plan, you can find help here.   Verizon account management What if my subscription isn’t ...

  • How to sign up for Security by Ring

    If you have a Ring Alarm Security Kit with Verizon LTE purchased at a Verizon Wireless store or on the Verizon website, you also need to sign up for the Security by Ring plan to get professional monitoring, cellular backup, and other benefits. Security by Ring plans are only sold through Verizon....

  • Canceling Security by Ring

    There is no commitment when you sign up for a Security by Ring plan, and you can cancel anytime, for any reason.  If you need to cancel your Security by Ring plan, there are a few things you should know.  Your Verizon LTE cellular backup service for your Ring Alarm will end immediately, as soon ...

  • Resolving issues with Security by Ring

    If you have Security by Ring and you experience any issues with your Verizon account, you’ll need to reach out to Verizon Customer Service for help.  You can reach Verizon customer service at 1-800-922-0204.   Note: If you’ve replaced the Base Station for your Ring Alarm Security Kit with Verizon...

  • Professional monitoring and permits for Ring Alarm with Verizon LTE

    If you have a Ring Alarm Security Kit with Verizon LTE kit and a Security by Ring plan, you can choose to enroll in professional monitoring through Ring.   Security by Ring professional monitoring Ring provides professional monitoring with 24/7 emergency response from police, fire, and medical em...

  • What if my subscription isn’t compatible with my Ring Alarm?

    In order to provide you with advanced security features, you’ll need to have the subscription plan that matches your specific Ring Alarm system. This chart can help you identify which plan you’ll need. Which security kit do you have? Where did you purchase it? Which plan do you need? Ring Al...

  • Replacing your Verizon Ring Alarm Base Station

    If you have to replace your existing Ring Alarm Base Station with Verizon LTE, and set up a new one, you’ll need to take an extra step in order to ensure that you have cellular backup.  If you skip this step, you won’t get cellular backup for your new Ring Alarm.   Activating cellular backup To a...

  • Device Support for your Ring Alarm Security Kit with Verizon LTE

    Your Ring Alarm Security Kit with Verizon LTE comes with Ring Alarm (2nd generation) security devices, including a Base Station, Contact Sensors, a Motion Detector, a Keypad and a Range Extender.  How to troubleshoot and fix your Ring Alarm 2nd generation devices Ring Alarm Base Station Ring Alar...

  • Ring Video Doorbell, Ring Camera, and accessory device support for Verizon customers

    Your Security by Verizon plan allows you to capture videos and photos from your Ring Video Doorbell or Ring Security Camera and stores them in the cloud for 60 days (in the U.S.) so you can review, share, and save them at your leisure.  You can find support for your Ring Video Doorbell and Ring S...