What are the lights on your Keypad or Base Station telling you? Here are tips for how to clear unexplained lights on these devices. Understanding the Lights on Your Keypad or Base Station Your Keypad is programmed to illuminate on certain occasions, namely when you interact with it. The Base Stat...

Your Ring Alarm Keypad gives you hands-on control of Ring Alarm. It’s used to arm and disarm your Ring Alarm system when you’re inside your home or business.   Keypad Features MOUNTING: You can mount the Keypad on a wall or place it on a table near a door you use often.  POWER: It connects to po...

Before you begin, make sure your Ring Alarm is disarmed. First, remove your Keypad (1st generation): Unplug the Keypad. Find the Keypad you wish to remove in the Ring app. To do this, open the app menu at top left, then tap Devices. You may see the Keypad listed, or you may need to tap Alarm Bas...

The Ring Alarm Keypad (1st generation) is designed to allow you and anyone in your home to easily arm and disarm your system without a smartphone.The rechargeable battery allows you to move it around your home easily, and the power should last a few months before it needs to be recharged (dependi...

The Ring Alarm Keypad (2nd Generation) is designed to allow you and anyone at your home or business to easily arm and disarm your system without a smartphone. The rechargeable battery allows you to move it around your home easily, and the power should last a few months before it needs to be recha...

If you're having issues with your Ring Alarm Keypad (1st generation), follow the steps below. Tap here to learn about Ring Alarm Keypad (1st generation) light patterns.   Frequently Asked Questions   What if my Keypad (1st generation) won’t connect? Unplug the Keypad from power and then plug i...

Having issues with your Ring Alarm Keypad (2nd Generation)? Learn to switch between modes, connect to your Ring Alarm system, and more. Modes settings for Ring Alarm Keypad (2nd Generation) The Ring Alarm Keypad (2nd Generation) allows you to choose between 3 modes: Keep Mode Button Lit. LED li...

Occasionally we need to make firmware updates to the devices on your Ring Alarm system. Firmware is software that runs on devices, such as Ring Alarm Keypads, and these updates help us improve the performance and stability of your Alarm system. Updating your firmware is simple and your home will ...