Keypad
  • Keypad and Base Station LED Patterns Explained

    What are the lights on your Keypad or Base Station telling you? Here are tips for how to clear unexplained lights on these devices. Understanding the Lights on Your Keypad or Base Station Your Keypad is programmed to illuminate on certain occasions, namely when you interact with it. The Base Stat...

  • Ring Alarm Keypad - Setup and Use

    Your Ring Alarm Keypad gives you hands-on control of Ring Alarm. It’s used to arm and disarm your Ring Alarm system when you’re inside your home or business.   Keypad Features MOUNTING: You can mount the Keypad on a wall or place it on a table near a door you use often.  POWER: It connects to po...

  • Replacing your 1st generation Ring Alarm Keypad

    Before you begin, make sure your Ring Alarm is disarmed. First, remove your Keypad (1st generation): Unplug the Keypad. Find the Keypad you wish to remove in the Ring app. To do this, open the app menu at top left, then tap Devices. You may see the Keypad listed, or you may need to tap Alarm Bas...

  • Ring Alarm Keypad (1st gen) Lights and Buttons Explained

    The Ring Alarm Keypad (1st generation) is designed to allow you and anyone in your home to easily arm and disarm your system without a smartphone.  The rechargeable battery allows you to move it around your home easily, and the power should last a few months before it needs to be recharged (depen...

  • Ring Alarm Keypad (2nd Gen) Lights and Buttons Explained

    This article is relevant for our customers in the US and Canada. Outside of the US and Canada, Assisted Monitoring is available rather than professional monitoring. If you are outside of the US and Canada, click here for your relevant information on Ring Alarm Keypad (2nd Generation) lights and b...

  • Troubleshooting your Ring Alarm Keypad (1st generation)

      Having issues with your 1st generation Ring Alarm Keypad? Follow these steps to help resolve them. Click here to learn more about Ring Alarm Keypad (1st generation) light patterns.   What if my Keypad (1st generation) won’t connect? Unplug the Keypad from power and then plug it in again. If t...

  • Troubleshooting your Ring Alarm Keypad (2nd generation)

    Having issues with your 2nd generation Ring Alarm Keypad? Follow these steps to help resolve them.   What if my Keypad won’t connect? Unplug the Keypad from your power outlet and then plug it in again. If this doesn't work, move the keypad closer to the Base Station and plug it in. You may have...

  • Updating the Firmware on Your Ring Alarm Keypad

    Occasionally we need to make firmware updates to the devices on your Ring Alarm system. Firmware is software that runs on devices, such as Ring Alarm Keypads, and these updates help us improve the performance and stability of your Alarm system. Updating your firmware is simple and your home will ...