What are the lights on your Keypad or Base Station telling you? Here are tips for how to clear unexplained lights on these devices. Understanding the Lights on Your Keypad or Base Station Your Keypad is programmed to illuminate on certain occasions, namely when you interact with it. The Base Stat...

Learn about Ring Alarm Keypad features, the setup process and how to use it to arm and disarm your Ring Alarm system. Keypad features Mounting: You can mount the Keypad on a wall or place it on a table near a door you use often.  Power: It connects to power using the included USB power suppl...

Before you begin, make sure your Ring Alarm is disarmed. Remove your Keypad (1st Generation) Unplug the Keypad. Find the Keypad you wish to remove in the Ring app Tap menu (☰). Tap Devices. You may see the Keypad listed, or you may need to tap Alarm Base Station, then tap the Keypad. Tap...

The Ring Alarm Keypad (1st Generation) is designed to allow you and anyone in your home to easily arm and disarm your system without a smartphone.The rechargeable battery allows you to move it around your home easily, and the power should last a few months before it needs to be recharged (dependi...

Learn about your Keypad's different modes, button functions, light patterns and power save functions. Designed to allow you, or anyone who you authorize, to easily arm and disarm your Ring Alarm system without a smartphone, Ring Alarm Keypad (2nd Generation) provides an added layer of safety to y...

If you're having issues with your Ring Alarm Keypad (1st Generation), follow the steps below to troubleshoot. Tap here to learn about Ring Alarm Keypad (1st Generation) light patterns. Ring Alarm Keypad (1st Generation) won’t connect Unplug the Keypad from power and then plug it in again. If t...

Having issues with your Ring Alarm Keypad (2nd Generation)? Learn to switch between modes, connect to your Ring Alarm system, and more. Modes settings for Ring Alarm Keypad (2nd Generation) The Ring Alarm Keypad (2nd Generation) allows you to choose between three modes: Keep Mode Button Lit. LE...

Occasionally we need to make firmware updates to the devices on your Ring Alarm system. Firmware is software that runs on devices, such as Ring Alarm Keypads, and these updates help us improve the performance and stability of your Alarm system. Updating your firmware is simple and your home will ...