Learn how to create a free Ring account to manage your home security.  Setting up your Ring account Download the Ring app.Before you get started, make sure to download the Ring app from your app store on your phone or tablet. You can also visit Ring.com/app on your mobile device's browser window....

Learn how to return your Ring device in for a replacement. Replacing your in-warranty Ring device If you contacted Customer Support and they determined that your in-warranty Ring device needs to be replaced, this is what will happen next: Your replacement device order is processed. Ring Custome...

When you purchase from Ring.com, you’ll receive email notifications with shipping information and/or more details about your order (usually within two to three days). Tap the button or link in the email to take you to the tracking page where you can check the status of your current shipments. Jum...

This recall only impacted select Video Doorbell (2nd Gen) devices.Ring Video Doorbell 2, 3, 3+, 4, Battery Doorbell Plus, Peephole Cam, and all other battery doorbells were not affected.Find out the model of your video doorbell On November 10, 2020, Ring determined that the battery for Video Door...

Privacy, security, and user control are foundational to Ring. That’s why we’re always looking for ways to help keep your account secure. If you’ve received a message that the password you use for your Ring account has been compromised and you need to immediately change it, that’s because Ring det...

Your Ring Security Camera, Ring Video Doorbell, Ring Alarm Base Station, Ring Smart Lighting Bridge and Ring Chime receive guaranteed software security updates until at least four years after the device is last available for purchase on our websites.1 After that time, we strive to provide softwar...

Learn how to generate a code to verify your identity when speaking to our Customer Support Team. Customer Support Verification If you ever need to call our Customer Support Team, our associates will ask to verify your identity for security purposes with code you can generate in Control Center. He...

See Helpful DIY Troubleshooting   Hours: 5AM - 9PM MST (US) Hours: 24/7 (US) Hours: 24/7   Call Us To call us, find your country in the list below.   United States 1 800 656 1918 Argentina 0800 222 0656 Australia 61 2 8294 9169or 1 300 205 983 Austria 00 800 87 ...

If you have general questions about Ring video doorbells, security cameras, subscription plans, and more—read the FAQs below. Jump to: How do Ring Products Work? Different Types of Ring Products Ring Subscription Plans Purchasing, Tracking, or Returning a Ring Device Powering your Ring De...

Neighbor Support See Helpful DIY Troubleshooting Hours: 5AM - 9PM MST (US) Hours: 24/7 (US) Hours: 24/7   Call Us To call us, find your country in the list below.   United States 1 800 656 1918 Argentina 0800 222 0656 Australia 61 2 8294 9169or 1 300 205 983...