How To Use
  • Uploading images, photos, or videos to the Neighbors app

    When posting safety information on Neighbors, it's always best to be as specific and accurate as possible. One of the best ways to provide accurate information is to upload any type of media, whether images or video, that relates to your post.  This article will answer common questions concerning...

  • Neighbors Feed disable setting information

    Neighbors is a free app from Ring that provides you with real-time crime and safety events delivered directly to your phone. You can easily share and communicate with your community about crime and safety issues impacting your neighborhood. Neighbors can be used alone but it’s also incorporated i...

  • Neighbors App Information

     What is Neighbors? Neighbors is a free app from Ring that provides you with real-time crime and safety events delivered directly to your phone. You can easily share and communicate with your community about crime and safety issues impacting your neighborhood. By working together, we can pursue o...

  • How Public Safety Agencies Use Neighbors

    What is Neighbors Public Safety Service? Neighbors Public Safety Service (NPSS) is the interface that allows public safety officials to connect, communicate and share hyper-local updates with their communities. With NPSS, public safety users can see and comment on publicly posted content from th...

  • Ring Law Enforcement Guidelines

     These guidelines are intended for use by law enforcement when seeking information from Ring LLC, or its subsidiaries (“Ring”). Required Legal Process Ring will not release user information to law enforcement except in response to a valid and binding legal request properly served on us. Ring obje...

  • A Helpful Guide to Video Requests

    What is a video request?After joining Neighbors, public safety agencies may submit a video request through Neighbors asking their community to assist an investigation by voluntarily sharing videos. Users can ignore the request and also change their privacy settings to avoid receiving future reque...

  • Using the Neighbors App During the National Health Emergency

    The Neighbors App has always been about community safety. As we all take steps to stay safe from COVID-19, we want to share some tips to help your neighbors and community. Be mindful when posting or commenting in the Neighbors App. We value truthful information on the Neighbors App, and during th...

  • Joining the Neighbors App

    Is Neighbors available in my area? Neighbors is currently only available in the US. To download the Neighbors app, click on one of the links below. If you already have a Ring device, the Ring Neighbors app is incorporated into it. Apple (iOS)  Android Can I join Neighbors without a Ring device? Y...

  • Joining Ring Neighbors without a Ring Device

    Ring Neighbors started out as a way for owners of Ring security cameras to instantly share their Ring videos with neighbors, alerting one another to crime and safety issues in real time. Neighbors proved so popular and effective that we decided to open it up to everyone, regardless of whether or ...

  • Joining Your Neighborhood

    The Ring Neighbors app, can be used by anyone, regardless of whether you have a Ring device or not. The Ring Always Home app, the one that you set up a device in, has the Ring Neighbors app incorporated into it. If you want to disable the Ring Neighbors app, in your Ring app, you can learn how to...

  • Setting Your Neighborhood Notifications

    I only want to view posts in my feed for the area close to my house. Can I do that? Yes. You can customize the size of your location to only see posts in the feed that are relevant to you.  From the Neighbors app: Tap on ≡ on the top left of the app. Tap on Neighborhood Area. Drag the points on ...

  • Sharing To The Neighbors App

    The Ring Neighbors app helps you connect with local neighbors and discuss topics related to your immediate area. Ring Neighbors operates using Community Guidelines for posting and sharing information which you can read here.    This article will address some frequently asked questions about posti...

  • Active Agency Map

    Public safety agencies across the country use Neighbors Public Safety Service, which is how public safety agencies participate in the Neighbors App, to better engage with and inform the communities they serve. Communities can stay more informed when their public safety agency posts important info...