Support Center
How To Use
-
How to Add New Locations to your Neighbors Feed
In the Neighbors and Ring app, you can add up to three US-based locations or neighborhoods to your feed without the need of a Ring device. You can toggle between different neighborhood locations in real time and get safety content like crime, safety, lost pets, and other important alerts directly...
-
Pet Profile and Lost Pet Post information
Pet Profiles is a feature in the Neighbors App that allows you to store photos and information about pets that can help you and people in your community find lost pets using a Lost Pet post. How do you create a Pet Profile?Creating a Pet Profile is easy, simply follow the instructions below: Tap...
-
Using the Contact Me Feature on the Neighbors App
The Contact Me feature on the Neighbors App gives you the option to allow other users to contact you about a post without you providing any personal information like your name or phone number. How does the Contact Me feature work? When posting to Neighbors, there may be instances where you’d like...
-
Uploading images, photos, or videos to the Neighbors app
When posting safety information on Neighbors, it's always best to be as specific and accurate as possible. One of the best ways to provide accurate information is to upload any type of media, whether images or video, that relates to your post. This article will answer common questions concerning...
-
Neighbors Feed disable setting information
Neighbors is a free app from Ring that provides you with real-time crime and safety events delivered directly to your phone. You can easily share and communicate with your community about crime and safety issues impacting your neighborhood. Neighbors can be used alone but it’s also incorporated i...
-
Neighbors App Information
What is Neighbors? Neighbors is a free app from Ring that provides you with real-time crime and safety events delivered directly to your phone. You can easily share and communicate with your community about crime and safety issues impacting your neighborhood. By working together, we can pursue o...
-
How Public Safety Agencies Use Neighbors
What is Neighbors Public Safety Service?Neighbors Public Safety Service (NPSS) is the interface that allows public safety officials to connect, communicate and share hyper-local updates with their communities. With NPSS, public safety users can see and comment on publicly posted content from the ...
-
Using the Neighbors App During the National Health Emergency
The Neighbors App has always been about community safety. As we all take steps to stay safe from COVID-19, we want to share some tips to help your neighbors and community. Be mindful when posting or commenting in the Neighbors App. We value truthful information on the Neighbors App, and during th...
-
Joining the Neighbors App
Is Neighbors available in my area? Neighbors is currently only available in the US. To download the Neighbors app, click on one of the links below. If you already have a Ring device, the Ring Neighbors app is incorporated into it. Apple (iOS) Android Can I join Neighbors without a Ring device? Y...
-
Joining Ring Neighbors without a Ring Device
Ring Neighbors started out as a way for owners of Ring security cameras to instantly share their Ring videos with neighbors, alerting one another to crime and safety issues in real time. Neighbors proved so popular and effective that we decided to open it up to everyone, regardless of whether or ...
-
Joining Your Neighborhood
The Ring Neighbors app, can be used by anyone, regardless of whether you have a Ring device or not. The Ring Always Home app, the one that you set up a device in, has the Ring Neighbors app incorporated into it. If you want to disable the Ring Neighbors app, in your Ring app, you can learn how to...
-
How to Customize Your Neighborhood Feed and Notifications
You can easily customize your Neighbors feed and update push notifications directly in the Ring app or the Neighbors app. Jump to one of the links below to learn more. Jump To: How to Update Your Push Notifications How to Customize the Neighbors Feed How to Edit Your Email Settings How to Only...
-
Sharing Post To and From Ring Neighbors App
The Ring Neighbors app helps you connect with local neighbors and discuss topics related to your immediate area. Ring Neighbors operates using Community Guidelines for posting and sharing information which you can read here. This article will address some frequently asked questions about posti...
-
Active Agency Map
Public safety agencies across the country use Neighbors Public Safety Service, which is how public safety agencies participate in the Neighbors App, to better engage with and inform the communities they serve. Communities can stay more informed when their public safety agency posts important info...