What to Know
  • Neighbors App Information

     What is Neighbors? Neighbors is a free app from Ring that provides you with real-time crime and safety events delivered directly to your phone. You can easily share and communicate with your community about crime and safety issues impacting your neighborhood. By working together, we can pursue o...

  • How Is My Information And Content Kept Private On The Neighbors App?

    Ring will continue to innovate on behalf of our users to help make neighborhoods safer. We will do so with our users, their privacy and the security of their information at the top of our priority list. We know that our users place a huge amount of trust in us, and we have every intention of cont...

  • Ring Law Enforcement Guidelines

     These guidelines are intended for use by law enforcement when seeking information from Ring LLC, or its subsidiaries (“Ring”). Required Legal Process Ring will not release user information to law enforcement except in response to a valid and binding legal request properly served on us. Ring obje...

  • Neighbors Helping Your Community

    How does Neighbors help me and my community? Neighbors and public safety agencies have achieved amazing results by working together through the Neighbors App, from getting stolen guns off the streets to helping families keep their children safe, and even recovering stolen medical supplies for a ...

  • Neighbors Privacy Notice

    Does Neighbors have a privacy notice? Ring’s Privacy Notice is available here: https://shop.ring.com/pages/privacy-notice How Is My Information And Content Kept Private On The Neighbors App? Ring will continue to innovate on behalf of our customers to help make neighborhoods safer. We will do s...

  • How Public Safety Agencies Use Neighbors

    What is Neighbors Public Safety Service? Neighbors Public Safety Service (NPSS) is the interface that allows public safety officials to connect, communicate and share hyper-local updates with their communities. With NPSS, public safety users can see and comment on publicly posted content from th...

  • Ring Neighbors' Community Guidelines

    Welcome to Neighbors. Neighbors is a place to share, discuss and raise awareness about crime and safety-related activity in your community. We believe that when communities work together, we create safer neighborhoods.  Have something to share? Here is what you should report to your neighborhood:...

  • Neighbors Public Safety Service: Terms of Service

    By accessing this site you agree: to use Neighbors Public Safety Service solely for legitimate public safety  purposes and that you will secure, use, retain and delete information, videos, and photos shared by users and obtained through Neighbors Public Safety Service in accordance with appli...

  • Neighbors Safety Report

    The Neighbors Safety Report is a free weekly report offered by Ring to everyone using the Neighbors feature and Neighbors App. The Neighbors Safety Report will appear every Sunday in your Neighborhood feed and will contain localized crime and safety incidents reported to law enforcement for your ...

  • How Your Local Public Safety Agency Uses Neighbors

    How does my local public safety agency use Neighbors? Public safety agencies can use a tool called Neighbors Public Safety Service to:  Post crime and safety alerts in their community. View and comment on public posts within their jurisdiction as an identified public safety user.  Use the video...

  • Neighbors Team News Alerts

    Where do the Neighbors news alerts originate from? The Neighbors news team evaluates crime and safety information that comes from a number of vetted sources including risk reporting agencies, verified social media accounts, and public safety systems. The Neighbors news team does not independently...