What to Know
  • A Helpful Guide to Request for Assistance Posts

    What is a Request for Assistance post? ‘Request for Assistance’ is a post category within Neighbors that enables public safety agencies  to ask the public for help with an active investigation.  What is the difference between Request for Assistance posts and posts in other categories? There are a...

  • Press Kit: Neighbors and Neighbors Public Safety Service

    Ring's mission is to make neighborhoods safer. That's why Ring provides the Neighbors app as a free tool for communities to connect and share valuable safety information from reliable sources--whether or not they own a Ring device. Ring provides this Press Kit and the materials included below so ...

  • How Is My Information And Content Kept Private On The Neighbors App?

    Ring will continue to innovate on behalf of our users to help make neighborhoods safer. We will do so with our users, their privacy and the security of their information at the top of our priority list. We know that our users place a huge amount of trust in us, and we have every intention of cont...

  • Neighbors Privacy Notice

    Does Neighbors have a privacy notice? Ring’s Privacy Notice is available here: https://shop.ring.com/pages/privacy-notice How Is My Information And Content Kept Private On The Neighbors App? Ring will continue to innovate on behalf of our customers to help make neighborhoods safer. We will do so ...

  • Neighbors by Ring Community Guidelines

    We believe that when communities work together, we create safer neighborhoods.  Neighbors is a free service for all residents to share, discuss and raise awareness about crime and safety-related activity in your community. Our guidelines are constantly evolving and will continue to expand as we l...

  • Neighbors Public Safety Service: Terms of Service

    Last updated on June 7, 2021 By accessing this site, you agree: to use Neighbors Public Safety Service (NPSS) solely for legitimate public safety purposes and that you will secure, use, retain, and delete information, videos, and photos shared by users and obtained through Neighbors Public Sa...

  • Neighbors Helping Your Community

    How does Neighbors help me and my community? Neighbors and public safety agencies have achieved amazing results by working together through the Neighbors App, from getting stolen guns off the streets to helping families keep their children safe, and even recovering stolen medical supplies for a ...

  • Neighbors Safety Report

    The Neighbors Safety Report is a free weekly report offered by Ring to everyone using the Neighbors feature and Neighbors App. The Neighbors Safety Report will appear every Sunday in your Neighborhood feed and will contain localized crime and safety incidents reported to law enforcement for your ...

  • Neighbors Team News Alerts

    Where do the Neighbors news alerts originate from? The Neighbors news team evaluates crime and safety information that comes from a number of vetted sources including risk reporting agencies, verified social media accounts, and public safety systems. The Neighbors news team does not independently...

  • Understanding "identified users" in the Neighbors app

    One of the most important elements of the Neighbors app is being able to trust the information you receive. That’s why Ring Neighbors uses an “identified user” badge to let you know that a source can be trusted. The rest of this article will give you all the details on who identified users are an...