Preventing False Alarms
  • Getting a Confirmation Call when you Cancel an Accidental Alarm

    Note: This is a new feature for neighbors who have signed up for professional monitoring. Sometimes life happens, and you can’t disarm your Ring Alarm within the entry delay time to prevent the alarm from going off. Accidental alarms can happen, but if you disarm before the monitoring center call...

  • Preventing False Alarms

    Your Ring Alarm system is designed to keep you safe, but as with any home security system, false alarms can occur. A false alarm is when your Alarm is accidentally triggered and a dispatch request is made to the police or fire department, but there is no actual security threat, fire, or carbon mo...