"Devices" are the sensors, motion detectors, keypad, or any other piece of equipment that you attach to your Base Station. The following article answers frequently asked questions about Ring Alarm devices.  Is the Base Station necessary? Yes. The Base Station is necessary for the Ring Alarm to fu...

What is the Ring Alarm Security Kit?The Ring Alarm Security Kit is a DIY home security system that works on any house or apartment. It comes with the following: Base Station, the brains of the system containing a 104 dB siren* Contact Sensor, perfect for securing individual doors and windows Mot...

If your siren is triggered in your home or business, the Ring Alarm and Ring Alarm Pro Base Station siren will sound for 10 minutes and then turn off. If you disarm* your Ring Alarm before 10 minutes, the siren will turn off immediately.*Ring Alarm and all Ring Alarm accessories require a subscri...

When your Ring Alarm or Ring Alarm Pro system is triggered, every second counts and there’s no guarantee that an intruder will be in front of a camera when the time comes.That’s why you can set any Ring Camera device to start recording* the instant your Alarm is triggered. To set up your Ring Cam...

If you accidentally pulled all the battery tabs at once while setting up your Ring Alarm devices, follow these steps. Contact Sensor (1st gen) and Motion Detector (1st gen) First, remove the cover and take out the battery. Next, add the devices, one at a time. Open the Ring app. Tap Menu. Tap De...

If you need to know the status of the battery on a particular device, the device details page in your Ring app contains the current state, controls, history, and (if applicable) the battery level of a particular device.  Battery Level: If a device reports battery levels, the battery status will b...

One of the most important pieces of information you'll need to use when working with your Alarm is your four digit access code. This article will explain what an access code is, how to create one, change one, and give one to others when providing access to your system.  What is an Access Code? An...

When setting up your Ring Alarm or Ring Alarm Pro system, it's important to understand how your devices communicate with one another so that your Alarm components can use the strongest signal possible. This article will help you understand how your Alarm devices communicate. What is Z-Wave? Z-Wav...

Occasionally we need to make firmware updates to the devices on your Ring Alarm or Ring Alarm Pro system. Firmware is software that runs on devices, and these updates help us improve the performance and stability of your Alarm system. Updating your firmware is simple and your home will remain sa...

Each Ring Alarm device has a unique QR code and 5-digit code on the back.  These let you easily identify devices while working in the app. QR codes can be scanned when adding new devices to your Ring Alarm or you can enter the 5-digit code manually.  You'll find these codes on Ring Alarm devices,...

Ring Alarm security devices are designed to keep properties safe and secure. The actual results each individual Alarm owner experiences may vary based on factors such as usage, location, and the environment.  Compatibility Ring Alarm devices are designed to operate in a particular region and are ...

When adding a new wireless system or adding to an existing one it’s important to understand what can impact the performance of your network. Let's go over some networking basics to help you get the best performance out of your system. Radio Frequency Interference (RFI), what is it and how does it...