Support Center
Motion Detector
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Troubleshooting Motion Detectors for Astro
Motion Detectors are a crucial part of the Ring of Security, especially when paired with Astro for Business or in the home. Keep your home and business safe while preventing false alarms and avoid costly fines with these troubleshooting tips. Update Motion Detector settings Open the Ring app. T...
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Setting up and Using Your Ring Alarm Motion Detector
Detect when there is heat or movement in your home with the Ring Alarm Motion Detector. When armed, the Motion Detector will trigger your Ring Alarm letting you know that an event has occurred. Motion Detector features Customizable, pet friendly settings: You can customize motion detection sett...
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Ring Alarm Motion Detector Settings
Keep your home or business protected and avoid false alarms by adjusting Ring Alarm Motion Detector’s motion detection sensitivity settings. Test your Motion Detector after installation.Ensure you’ve selected the correct settings to accommodate pets, obstacles or environmental factors by testing ...
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Troubleshooting your Ring Alarm Motion Detector (1st Generation)
Follow these steps to help resolve issues with your Ring Alarm Motion Detector (1st Generation). Ring Alarm Motion Detector (1st Generation) won’t connect Move the Motion Detector closer to the Base Station. If this doesn’t work, try removing and replacing the battery Remove the cover from the ...
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Troubleshooting your Ring Alarm Motion Detector (2nd Generation)
Having issues with your Ring Alarm Motion Detector (2nd Generation)? Learn to identify light patterns, connect offline sensors, perform factory resets, and more. Understanding Ring Alarm Motion Detector (2nd Generation) Light Patterns The light patterns on your Motion Detector will help you ide...
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How to Test Your Ring Alarm Motion Detector
You can test a Ring Alarm Motion Detector at any time by using the Test Motion tile in the Ring app. This will allow you to make sure your Motion Detectors are working as intended and keep your home safe. Before starting the Motion Detector Test, make sure your Ring Alarm is disarmed. How to tes...
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Re-setting Your Motion Detector (1st gen) After it Triggers
My 1st generation Motion Detector was tripped and now there doesn't seem to be a way to reset the sensor back to it's "cleared" mode so it can detect further movement? No. Motion Detectors have a built-in function called "dwell time." Dwell time means that after a Motion Detector is tripped it wi...