General Information
  • Getting Started - Welcome to Your New Ring Alarm System

    Congratulations on your purchase of a Ring Alarm home security system! Ring Alarm is an affordable and comprehensive DIY home security system. Built to reduce neighborhood crime, this customizable security system creates a Ring of Security that protects your home.   Click here to download the Rin...

  • Getting Started - Placing Sensors and Motion Detectors

    Ring Alarm "devices" are the things you'll use to set up your Ring of Security around your home. They come in four different types:  Contact Sensor: Contact sensors are two-part devices connected by a strong magnetic field. They are placed on doors or windows. When the alarm system is armed, the...

  • Getting Started - Setting Up and Registering Your Base Station in the Ring App

    Setting up your Ring Alarm Base Station in the Ring app is the first step in setting up your Ring Alarm system. The following article will walk you through the process.   Step One - Download the Ring App   To download the Ring App: On your mobile device, go to the App Store or Google ...

  • Getting Started - Understanding the Emergency Process

    When your Ring Alarm siren is triggered during an emergency, it's important to understand the sequence of events that happen. The more you're prepared for an emergency, the less time it will take to get you and your family the help you need. The Ring Alarm Phone Number First, it's important to ad...

  • Family Safety Plans

    While having a Ring Alarm is certainly an important element of family safety, it's also vital to have a family safety plan. It's extremely important that everyone knows what to do if your Ring Alarm warns you about a fire, carbon monoxide leak (available with First Alert products), or if an intru...

  • Finding Your Wifi Passwords

     If you’ve never changed the default password on your wifi router, look on the bottom of your router. In many cases, there is a sticker that contains the password. Make sure to enter it exactly as it appears on this sticker during the in-app setup process, since wifi passwords are case-sensitive....

  • How to Factory Reset Your Ring Alarm Devices

    If you ever get stuck while troubleshooting your Ring Alarm devices and need to factory reset any of them (as a last resort), you can use the instructions below: Contact Sensor (1st generation) Contact Sensor (2nd generation) Motion Detector (1st generation) Motion Detector (2nd generation) Keypa...

  • Ring Alarm System Basic Information

    Ring Alarm is an affordable and comprehensive DIY home security system. Start with a Security Kit that includes a Base Station, Keypad, Contact Sensor, Motion Detector, and Range Extender. Add components to meet your security needs and the size of your home.   Built to reduce neighborhood crime, ...

  • Ring Alarm in Canada

    Ring Alarm and professional monitoring are available in Canada! Ring welcomes our new Canadian neighbors and pledges to give them the same superior quality and service our products are known for. The following article answers many of the frequently asked questions about Ring Alarm and Ring servic...

  • Ring Alarm FAQs

    The following article lists the most frequent questions about Ring Alarm, with links to larger articles with detailed answers.   Where should I install Ring Alarm security devices? How do I install Contact Sensors on different types of surfaces? Click here to learn how to decide where to place yo...

  • Ring Alarm System Unavailable in Quebec

    Ring Alarm and professional monitoring are available in all provinces in Canada except Quebec. The following article answers many of the frequently asked questions about Ring Alarm and Ring services in Quebec. Is the Ring Alarm available in Quebec? No. The Ring Alarm product is not currently avai...

  • Understanding and Setting Up Your Devices in the Ring App

    Once your Base Station is set up and your devices are connected to the Base Station, you can start installing your sensors and motion detectors. This article will help you understand and set up the various devices you'll need to protect your home.  Adding and Removing Devices from the Ring App T...

  • What Happens When Your Ring Alarm Goes Offline

    Your Ring Alarm is designed to safeguard your most valuable possession, your home. Because of this, your Ring Alarm comes with a pair of emergency systems that will continue to protect your home even if circumstances arise that would ordinarily knock the system offline. Note: If the Base Station ...