Support Center
Alarm Features
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Managing Ring Alarm Alerts
Get email and push notifications1 (Ring Protect subscription required) during an emergency event, when a Ring device’s battery is low, for temperature issues and more by managing Alarm alerts. Download the Ring app.Get the latest version of the Ring app to ensure you have access to new features a...
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Open Door Arming
Keep an eye on family and personal belongings outside your home while you arm your Ring Alarm System from inside with Open Door Arming. It gives you and your family the option to arm your Ring Alarm System while your door is open without accidentally triggering the Alarm Base Station siren or b...
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How to Set Up Alexa to Arm and Disarm Your Ring Devices
Here's how to enable Alexa to change your modes (armed or disarmed) with voice commands if you have a compatible Amazon Echo device and a Ring Alarm, security camera, or video doorbell. When you leave your home or business, simply say “Alexa, arm Ring” to set your Ring device(s) to Away (armed) ...
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An Alternative to Police Response
When you subscribe to Ring Protect Pro and enroll in professional monitoring, Ring can request police response in case of an emergency if your Ring Alarm is triggered while armed in Home or Away mode. You may be interested in an alternative response when an alarm is triggered by a security sensor...
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How to Bypass a Door Sensor with Ring Alarm Quick Exit
The Ring Alarm Quick Exit feature allows you to open a door without disarming or setting off your Alarm by using the button on your Contact Sensor.To use this feature, you must have a Ring Alarm or Ring Alarm Pro base station and a Contact Sensor 2nd Generation. The ability to use Quick Exit is t...
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New Features for Ring Alarm
What’s new for Ring Alarm? Learn all about new products and trending features here. Get emergency alerts in Do Not Disturb mode With this feature, you can receive emergency Ring Alarm alerts immediately, even if your phone or tablet is in Do Not Disturb mode. To add this feature, open the app me...
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Arming, Disarming, and Setting Modes on your Ring Alarm
Arm, disarm and set Modes on your Ring Alarm via the Ring app with a Ring Protect subscription,1 or directly from the Keypad only without a subscription. Security modes These three modes on your Ring Alarm will protect your home in different ways. You can switch between them depending on your ne...
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How to Make Your Ring Alarm Ignore Certain Sensors
Bypassing a device gives you the power to instruct your Ring Alarm to ignore a specific, compatible alarm sensor when the Alarm is armed. This will come in handy when: You want to leave a particular sensor unmonitored (whether the system is self-monitored or professionally monitored1) while cont...
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Managing Ring Alarm Users and Roles
Decide who has access to your Ring Alarm by setting up Shared and Guest User access in the Ring app. Choose whether Users have limited access to your system’s functionality or if they have comprehensive access to your system and connected devices.A User is anyone who has any level of access to th...
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Receiving Emergency Alerts in Do Not Disturb Mode
Your phone or tablet’s Do Not Disturb mode is useful when you need peace and quiet. Unfortunately, it will keep you from seeing Ring Alarm emergency alerts right away.Follow these instructions to override your device’s settings and receive Ring Alarm emergency alerts right away, even if your phon...
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Guest User Scheduling for Ring Alarm
You can now provide people in your circle of trust—dog walkers, babysitters, contractors, and more—with limited access to your Ring Alarm, only during specific hours and on days that you choose.The Guest User Scheduling feature gives Alarm Owners the ability to create schedules to determine when ...
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How to Silence the Siren and Disarm Your Alarm
Ring Alarm gives you precise control over your Ring Alarm during emergency events. Ring Protect subscribers with professional monitoring* for Ring Alarm can silence their siren without canceling the request for dispatch. Ring Alarm has separated those actions with the new Silence Siren feature wh...
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Managing Locations on Your Ring Alarm
Learn to group your Ring devices together by their Location and make adjustments to help keep your home protected. For those who have Ring Alarm and other devices at their home and place of business, grouping devices by their Location allows you to check the status of your devices all in one plac...
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Turn On Ring Alarm Entry and Exit Delays
Exit and enter your home without triggering an alarm when you turn on the convenient Entry and Exit Delays. When your Ring Alarm is armed, you’ll hear a series of chirps to remind you that there are only a few seconds to exit your home and close the door. When the Exit Delay ends, your Alarm will...
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Understanding Duress Code for Ring Alarm
WARNING! Only use your Duress code in an emergency. The Duress code cannot be tested or canceled. If you ever find yourself in an emergency situation where an intruder is in the house with you, and you need to request emergency help but can’t call 911, sound the siren, or use the duress code. Th...