Support Center
Alarm Features
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How to Set Up Alexa to Arm and Disarm Your Ring Devices
If you are a Ring Alarm owner or camera-only user (including doorbell devices) with a compatible Amazon Echo device, you can enable Alexa to change your modes (armed or disarmed) with voice commands. So when you are leaving your home or business to do errands, you can simply say “Alexa, arm Ring”...
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An Alternative to Police Response
When you subscribe to Ring Protect Pro and enroll in professional monitoring, Ring can request police response in case of an emergency if your Ring Alarm is triggered while armed in Home or Away mode. You may be interested in an alternative response when an alarm is triggered by a security sensor...
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Bypass a Door Sensor with Ring Alarm Quick Exit
The Ring Alarm Quick Exit feature allows you to open a door without disarming the Alarm and without setting off your Alarm by using the button on your Contact Sensor.To use this feature, you must have a Ring Alarm or Ring Alarm Pro base station and a Contact Sensor 2nd Generation. The ability to ...
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New Features for Ring Alarm
What’s new for Ring Alarm? Learn all about new products and trending features here. Get emergency alerts in Do Not Disturb mode With this feature, you can receive emergency Ring Alarm alerts immediately, even if your phone or tablet is in Do Not Disturb mode. To add this feature, open the app me...
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Arming, Disarming, and Setting Modes on your Ring Alarm
Arming, disarming, and setting Modes on Ring Alarm are some of the most important things to know as an Alarm user and can be accessed digitally with a Ring Protect subscription, or directly from the keypad only without a subscription. Scroll down for instructions for these essential functions. S...
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Bypassing Devices
Bypassing a device gives you the power to instruct your Ring Alarm to ignore a specific, compatible alarm sensor when the Alarm is armed. This will come in handy when: You want to leave a particular sensor unmonitored (whether the system is self-monitored or professionally monitored1) while cont...
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Controlling the Ring Alarm With Users and Roles
Once you've completed setting up your Ring device in the app, you can decide who has access to your system. Certain people need total control over the system while others only need to be able to perform a few simple functions. Owners, for example, need to be able to configure every aspect of thei...
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Getting Emergency Alerts in Do Not Disturb Mode
Your phone or tablet’s Do Not Disturb mode is useful when you need peace and quiet, but it will keep you from seeing Ring Alarm emergency alerts immediately.Follow these instructions to override your device’s settings and receive Ring Alarm emergency alerts right away, even if your phone is in Do...
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Guest User Scheduling for Ring Alarm
You can now provide people in your circle of trust—dog walkers, babysitters, contractors, and more—with limited access to your Ring Alarm, only during specific hours and on days that you choose.The Guest User Scheduling feature gives Alarm Owners the ability to create schedules to determine when ...
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How to Silence the Siren and Disarm Your Alarm
Ring Alarm gives you precise control over your Ring Alarm during emergency events. Ring Protect subscribers with professional monitoring* for Ring Alarm can silence their siren without canceling the request for dispatch. Ring Alarm has separated those actions with the new Silence Siren feature wh...
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Managing Locations on Your Ring Alarm
Locations are a function of the Ring app that allows you to group your Ring devices by their physical location. If, for example, you had a Ring Alarm and a number of Ring cameras at both your home and your place of business, you could group these devices into "Home" and "Business" locations. That...
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Setting Ring Alarm Entry and Exit Delays
The Exit Delay setting gives you a short period of time to leave your home once you’ve armed Ring Alarm. You’ll hear a series of chirps to remind you that there are only a few seconds to exit your home and close the door. When your Exit Delay ends, your Alarm is in Armed Mode. Opening your door w...
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Using a Duress Code with Ring Alarm
WARNING - Only use your Duress code in an emergency. The Duress code cannot be tested or canceled. If you ever find yourself in an emergency situation where an intruder is in the house with you, and you need to request emergency help but can’t call 911, sound the siren, or provide any indicatio...