Frequently Asked Questions Indoor Cam isn’t working after I plug it in.  Try another outlet. The one you’re using may be faulty or associated with a light switch.  Make sure the Micro-USB cord is securely attached to the port. Press the reboot button.  Use the reboot feature in the Ring app i...

Depending on the way your Indoor Cam (1st Gen or 2nd Gen) is placed—usually when it's mounted on the ceiling—you may find that Live View and videos are upside down. To fix this, simply adjust your camera's video orientation in the Ring app. How to rotate video orientation in the Ring app Open th...