How to Fix
  • Selecting the Correct Wire Gauge when Wiring a Ring Video Doorbell Pro

    If you're wiring up a Ring Video Doorbell, it's important to use the correct wire gauge. If the wire is too large it can be hard to manipulate and if it's too small may not be adequate to transmit power. This article will give you a quick guide on how to estimate the gauge of a wire and let you k...

  • My Ring Doorbell Pro won't Chime at Extreme Temperatures

    In many parts of the world, winter brings extremely frigid temperatures while summer may bring equally extreme temperatures at the other end of the thermometer. Because of this, to optimize the performance of your Ring Video Doorbell Pro, it is equipped with a mechanism that prevents it from ring...

  • Blinking Blue Circle on Ring Video Doorbell Pro After Installation

    If you've just installed a Ring Video Doorbell Pro and now there's a blue LED blinking and a slowly filling-in the circle on the front of the Ring Video Doorbell Pro, the blue circle you see on the front of your Ring Pro is a charging meter. Once the internal power cell is fully charged the blue ...

  • How to Solve Power Problems with the Ring Video Doorbell Pro

    Your Ring Video Doorbell Pro is designed to draw power from the same 16-volt AC power transformer as your internal doorbell mechanism. Problems can arise, however, when a doorbell mechanism draws so much power that there's not enough left over to power your Ring Video Doorbell Pro. This article w...

  • How to Install Pro Power Kit V2 for Ring Video Doorbell Pro

    Your Ring Video Doorbell Pro requires the Pro Power Kit to function, so be sure to install the Pro Power Kit before installing your Ring Doorbell.   Pro Power Kit V2   To install the Pro Power Kit V2: Turn off the circuit breaker for your internal doorbell. Remove the cover from yo...

  • Using a Wedge Kit to Properly Position your Ring Video Doorbell Pro

    If you're installing your Ring Video Doorbell Pro on a house with siding or in a house where the door is atop a set of stairs you can use a wedge kit to properly position the Ring Video Doorbell to catch visitor motion but minimize "false positive" motion alerts such as cars in the street. Use a ...

  • Ring Video Doorbell Pro Setup Mode

    While setting up Ring Video Doorbell Pro, you will be asked to put the device into "Setup Mode" (note that the device will automatically enter Setup Mode the first time it receives power.) In order to put the device into Setup Mode, press and release the small button on the right side of the door...

  • Troubleshooting Insufficient Power Issues with Ring Video Doorbell Pro

    This article will list out the most common insufficient power symptoms that people face with their Ring Video Doorbell Pro along with links to solutions.  Insufficient Power Symptoms:  Regularly losing connection to your wifi network Freezing up or shutting down during the ringtone sound after a...

  • Troubleshooting Issues with Ring Video Doorbell Pro

    This article will list out some of the most common issues that people face with their Ring Video Doorbell Pro along with links to solutions.  Lost Wifi Connection Symptoms:  The light on the front of your Ring Pro glows a soft white When you push the button on your Ring, it emits a sound You don...