How to Fix
  • Ring Video Doorbell Elite Setup Failing Due to an Internet Issue

      If you're having a problem setting up your Ring app, it's possible you are experiencing a problem with your internet connection. This can take two forms:  Your internet is not communicating with the mobile device, PC, or Mac you're using to access the internet. Your internet is not communicati...

  • Ring Video Doorbell Elite Setup Mode

    While setting up Ring Video Doorbell Elite, you'll be asked to put the device into "Setup Mode." In order to put the device into Setup Mode, remove the faceplate press and release the black button on the upper right face of the Ring Video Doorbell Elite.  How do I know that my Ring Video Doorbell...

  • Troubleshooting In-app Setup Issues with Ring Video Doorbell Elite

    Which step is giving you trouble? Downloading the Ring AppStarting the setup processEntering my addressEntering the correct passwordSolving connection issuesSwitching my Ring Video Doorbell Elite into Setup modeInitial wifi setupCompleting Setup if the Ring app says "Setup did not complete....