This article will detail how to physically install your Ring Video Doorbell Pro.  Click here for more information about setting up your Video Doorbell Pro in the Ring App. Step One — Remove Your Existing Doorbell Button WARNING: Electrical shock hazard. Disconnect power to installation area at y...

This article will help you solve power problems by adding a Plug-In Adapter to your Ring Video Doorbell Pro. Note that the Plug-in Adapter should be used in situations where there is no existing doorbell system or the existing system is unusable.  To purchase an adapter for your Ring Video Doorbe...

If you’ve verified that your doorbell transformer supplies 16 volts AC at ~30 VA, but your Ring Video Doorbell Pro is not functioning correctly, you may need to bypass your internal doorbell chime. Symptoms of insufficient power can include: Regularly losing connection to your wifi network Freez...

Setting up your Ring Video Doorbell Pro in the Ring app is a simple process. Scroll down for a step-by-step guide. Step One - Download the Ring App To download the Ring app: On your mobile device, go to the App Store (for iOS devices) or the Play Store (for Android devices). Search for...

If you're in the process of setting up one or more Ring Video Doorbell Pros with internal doorbell chimes and transformers, the following wiring diagrams may help. Select your specific home configuration to view the relevant diagram. One Ring Video Doorbell Pro/one Ring Video Doorbell/one intern...

With Motion Zones, you can customize specific motion areas you want your video doorbells to cover while excluding other zones. This way, you can effectively monitor the area you want to focus on and reduce the number of motion alerts received.To set up Motion Zones for your Video Doorbell Pro in ...

The Retrofit Kit is a mounting plate included in your Ring Pro package that allows you to mount your Ring Pro on the wall by using the holes you created for your original Ring Video Doorbell. Note: You can prime and paint Retrofit Kit to match your home before installation. Follow the steps below...

The Pro Power Kit included with your Video Doorbell Pro is a small device that makes sure that enough power is sent to your Ring Doorbell to function. It's required in order for your Ring Doorbell to function properly.    Click here if your Pro Power Kit looks like the image below -- you will nee...

Your Ring Video Doorbell Pro is designed to ring your existing doorbell chime, but this feature can be disabled. Follow the steps below to disable this feature. Note: These settings do not affect your Ring Chime. Open the Ring app. Tap Devices. Tap on your Ring Pro. Tap Device Settings. Select D...

Firmware is a software program embedded into your Ring Device that keeps it functioning properly. It is regularly updated by Ring to improve the reliability and functionality of your device.  Note: Your hardware will usually update its firmware automatically. Click here for more information on u...

Originally, Ring Video Doorbell Pro came with a Pro Power Cable, shown below, which can be used to bypass an internal doorbell chime.    Now, Ring Video Doorbell Pro comes with a Pro Power Kit v2.  The advantage of the Pro Power Kit is a resettable fuse, which means you can easily turn the power...

Ring products are designed for easy setup and use. To find the user manual for your Ring Video Doorbell Pro in your language, select it in the list below. Click here for the North American English version of the manual Click here for the European English version of the manual.  Klik her for den ...