How to Use
  • Physically Installing your Ring Video Doorbell Pro

    This article will detail how to physically install your Ring Video Doorbell Pro.  Click here for more information about setting up your Video Doorbell Pro in the Ring App. Step One — Remove Your Existing Doorbell Button WARNING: Electrical shock hazard. Disconnect power to installation area at y...

  • Installing Your Ring Plug-in Adapter to Your Video Doorbell Pro

    This article will help you solve power problems by adding a Plug-In Adapter to your Ring Video Doorbell Pro. Note that the Plug-in Adapter should be used in situations where there is no existing doorbell system or the existing system is unusable.  To purchase an adapter for your Ring Video Doorbe...

  • How to Bypass your Internal Doorbell with the Pro Power Kit V2 (for Ring Video Doorbell Pro)

    If you’ve verified that your doorbell transformer supplies 16 volts AC at ~30 VA, but your Ring Doorbell is not functioning correctly, you may need to bypass your internal doorbell. Symptoms of insufficient power include: Regularly losing connection to your wifi network Freezing up or shutting d...

  • Setting Up Your Ring Video Doorbell Pro in the Ring App

    Setting up your Ring Video Doorbell Pro in the Ring app is a simple process. Scroll down for a step-by-step guide. Step One - Download the Ring App To download the Ring app: On your mobile device, go to the App Store (for iOS devices) or the Play Store (for Android devices). Search for...

  • Wiring Diagrams for Ring Video Doorbell Pro Setup

    If you're in the process of setting up multiple Ring Video Doorbell Pros, internal doorbells, and transformers, the following wiring diagrams may help. Click on your setup to view the diagrams. One Ring Doorbell Pro/One Ring Video Doorbell/One Internal Doorbell   One Ring Doorbell Pro/One Ri...

  • Installing Video Doorbell Pro Retrofit Kit

    The Retrofit Kit is a mounting plate included in your Ring Pro package that allows you to mount your Ring Pro on the wall by using the holes you created for your original Ring Video Doorbell. Note: You can prime and paint Retrofit Kit to match your home before installation. Follow the steps below...

  • Installing the Ring Pro Power Kit with your Existing Doorbell

    The Pro Power Kit included with your Video Doorbell Pro is a small device that makes sure that enough power is sent to your Ring Doorbell to function. It's required in order for your Ring Doorbell to function properly.    Click here if your Pro Power Kit looks like the image below -- you will nee...

  • Disabling Your In-Home Doorbell Chime on a Ring Pro

    Your Ring Video Doorbell Pro is designed to ring your existing doorbell chime, but this feature can be disabled. Follow the steps below to disable this feature. Note: These settings do not affect your Ring Chime. Open the Ring app. Tap Devices. Tap on your Ring Pro. Tap Device Settings. Select D...

  • Updating The Firmware for Ring Doorbell Pro.

    Firmware is a software program embedded into your Ring Device that keeps it functioning properly. It is regularly updated by Ring to improve the reliability and functionality of your device.  Note: Your hardware will usually update its firmware automatically. Click here for more information on u...

  • Download the Manual - Ring Video Doorbell Pro

    Ring products are designed for easy setup and use. To find the user manual for your Ring Video Doorbell Pro in your language, select it in the list below. Click here for the North American English version of the manual Click here for the European English version of the manual.  Klik her for den ...