Helpful Resources

What to Know
  • Welcome to Your New Ring Video Doorbell (2nd Generation)

    Congratulations on your new Ring Video Doorbell (2nd Generation)!You've taken a big step forward in securing your home! The following article covers some basic information that will get you up and running quickly. If you haven't yet set up your Ring Doorbell in the Ring app, and need help, click ...

  • Ring Video Doorbell (2nd Generation) Information

    The Ring Video Doorbell (2nd Generation) is the next generation of the original Ring Video Doorbell. In addition to new video features such as Near Zone functionality, the Ring Video Doorbell (2nd Generation) boasts 1080p video, improved night vision, improved audio quality and near motion zone d...

  • Ring Video Doorbell (2nd Generation) Chime Kit Compatibility List

    The Ring Video Doorbell (2nd Generation) is compatible with AC-powered door chimes operating between 8-24 volt AC transformers, but is not compatible with wireless door chimes or any chime/intercom system using a DC transformer. Below is a list of doorbell chimes we have tested and confirme...

  • Ring Solar Charger for the Ring Video Doorbell (2nd Generation) information

    Getting the Correct Accessory It's important to make sure you have the right accessory for whatever model of Ring smart doorbell or Security Camera that you have. To specifically see the difference between the Ring Video doorbell (1st generation) and Ring Video Doorbell (2nd Generation), click he...

How to Use
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How to Fix
  • Charging the Battery on Your Ring Video Doorbell (2nd Generation)

    How do I recharge the battery for my Ring Video Doorbell (2nd Generation)? Your Ring Video Doorbell (2nd Generation) battery is charged using a common micro-USB cable (an orange one is included in your Ring box). The micro-USB cable can be plugged into any USB power source such as a computer. ...

  • Proper Positioning for your Ring Video Doorbell (2nd Generation)

    The proper positioning of your Ring Video Doorbell (2nd Generation) depends on a number of factors including the layout of your yard, the distance from the front door to the street, objects within the Ring Doorbell's field of view, height of the door and more. This article will describe how your ...

  • Using a Wedge Kit to Properly Position your Ring Video Doorbell (2nd Generation)

    It's important to get the correct accessory for your Ring Video Doorbell. There are a total of ten different models to choose from. Need to know the name of your doorbell so you can get the correct accessory? Click here to find the information in the Ring App. If you're installing a Ring Doorbe...