What to Know
  • Ring Video Doorbell (2nd Generation) Information

    The Ring Video Doorbell (2nd Generation is the next generation of the classic Ring Video Doorbell. In addition to new video features such as Near Zone functionality, the 2nd Generation Video Doorbell boasts 1080p video, improved night vision, improved audio quality and near motion zone detection....

  • Welcome to Your New Ring Video Doorbell (2nd Generation)

    Congratulations on your new Ring Video Doorbell (2nd Generation)! You've taken a big step forward in securing your home! The following article covers some basic information that will get you up and running quickly. If you haven't yet set up your Ring Doorbell in the Ring app, and need help, clic...

How to Use
How to Fix
  • Charging the Battery on Your Ring Video Doorbell (2nd Generation)

    How do I recharge the battery for my Ring Video Doorbell (2nd Generation)? Your Video Doorbell (2nd Generation) battery is charged using a common micro-USB cable (an orange one is included in your Ring box). The micro-USB cable can be plugged into any USB power source such as a computer. Your bat...

  • Proper Positioning for your Ring Video Doorbell (2nd Generation)

    The proper positioning of your Ring Video Doorbell (2nd Generation) depends on a number of factors including the layout of your yard, the distance from the front door to the street, objects within the Ring Doorbell's field of view, height of the door and more. This article will describe how your ...

  • Using a Wedge Kit to Properly Position your Ring Video Doorbell (2nd Generation)

    If you're installing a Ring Doorbell on a house with aluminum siding or in a house where the door is atop a set of stairs you can use a wedge kit to properly position the Ring Video Doorbell to catch visitor motion but minimize "false positive" motion alerts. Both of these situations require the ...