What to Know
  • Ring Video Doorbell (2nd generation) Chime Kit Compatibility List

    The Ring Video Doorbell (2nd generation) is compatible with AC-powered door chimes operating between 8-24 volt AC transformers, but is not compatible with wireless door chimes or any chime/intercom system using a DC transformer. Below is a list of doorbell chimes we have tested and confirme...

  • No-Drill Mount for Ring Video Doorbell (2nd generation)

    If you’re a renter or simply don’t want to drill holes in your home in order to mount your new Ring Video Doorbell(2nd generation), the Ring No-Drill Mount is the answer.  This article will answer commonly asked questions concerning the Ring No-Drill mount. What is the Ring No-Drill Mount? The Ri...

  • Welcome to Your New Ring Video Doorbell (2nd Generation)

    Congratulations on your new Ring Video Doorbell (2nd Generation)!You've taken a big step forward in securing your home! The following article covers some basic information that will get you up and running quickly. If you haven't yet set up your Ring Doorbell in the Ring app, and need help, click ...

  • Ring Video Doorbell (2nd Generation) Information

    The Ring Video Doorbell (2nd Generation) is the next generation of the original Ring Video Doorbell. In addition to new video features such as Near Zone functionality, the 2nd Generation Video Doorbell boasts 1080p video, improved night vision, improved audio quality and near motion zone detectio...

  • Ring Solar Charger for the Ring Video Doorbell (2nd generation) information

    Jump to an answer What is the Ring Solar Charger for the Ring Video Doorbell (2nd generation)? Where can I order the Solar Charger? What comes in the box? What are the dimensions of Ring Solar Charger? What are the technical specs of Ring Solar Charger? Can I use the Solar Charger with my origina...

How to Use
  • Download the Manual - Ring Video Doorbell (2nd Generation)

    Ring products are designed for easy setup and use. To find the user manual for your Ring Video Doorbell in your language, select it below. In the product packaging there are four wood screws and two security screws. the wood screws are used to affix the mounting bracket to your door or wall. Once...

  • Installing the Ring Solar Charger for the Ring Video Doorbell (2nd generation)

    Installing your Ring Solar Charger with your Ring Video Doorbell (2nd generation) is a very a simple process. Scroll down for a step-by-step guide. Note: Wall anchors are optional and are only needed when mounting to a hard surface, such as brick or stucco. Step One - (optional) Uninstall you...

  • Setting Up Your Ring Video Doorbell (2nd Generation) in the Ring App

    Setting up your Ring Video Doorbell (2nd Generation) in the Ring app is simple. Simply scroll down for a step-by-step guide. Step One - Charge the provided battery Fully charge the provided battery by plugging it into a USB port using the provided orange cable. The battery is fully charged ...

  • How to Physically Install Your Ring Video Doorbell (2nd Generation) With an Existing Doorbell

    Physically installing your Ring Video Doorbell (2nd Generation) with an existing doorbell is a simple process. Simply scroll down for a step-by-step guide.   Note that you should set up your Ring Video Doorbell in your Ring App before mounting it to your home. Click here for information on ...

  • Using Motion Zones with your Ring Video Doorbell (2nd Generation)

    Ring is always working toward improving your home security experience. Beginning October 2020, we’ve begun releasing a new feature for battery-powered devices called Customizable  Motion Zones. Customizable Motion Zones have been a standard feature on wired Ring devices for some time, but they wi...

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How to Fix
  • Charging the Battery on Your Ring Video Doorbell (2nd Generation)

    How do I recharge the battery for my Ring Video Doorbell (2nd Generation)? Your Video Doorbell (2nd Generation) battery is charged using a common micro-USB cable (an orange one is included in your Ring box). The micro-USB cable can be plugged into any USB power source such as a computer. Your bat...

  • Proper Positioning for your Ring Video Doorbell (2nd Generation)

    The proper positioning of your Ring Video Doorbell (2nd Generation) depends on a number of factors including the layout of your yard, the distance from the front door to the street, objects within the Ring Doorbell's field of view, height of the door and more. This article will describe how your ...

  • Using a Wedge Kit to Properly Position your Ring Video Doorbell (2nd Generation)

    If you're installing a Ring Doorbell on a house with aluminum siding or in a house where the door is atop a set of stairs you can use a wedge kit to properly position the Ring Video Doorbell to catch visitor motion but minimize "false positive" motion alerts. Both of these situations require the ...