What to Know
  • Ring Video Doorbell (2020 release) Chime Kit Compatibility List

    The Ring Video Doorbell (2020 release) is compatible with AC-powered door chimes operating between 8-24 volt AC transformers, but is not compatible with wireless door chimes or any chime/intercom system using a DC transformer. Below is a list of doorbell chimes we have tested and confirmed....

  • No-Drill Mount for Ring Video Doorbell (2020 release)

    If you’re a renter or simply don’t want to drill holes in your home in order to mount your new Ring Video Doorbell (2020 release), the Ring No-Drill Mount is the answer.  This article will answer commonly asked questions concerning the Ring No-Drill mount. What is the Ring No-Drill Mount?The Ring...

  • Welcome to Your New Ring Video Doorbell (2020 release)

    Congratulations on your new Ring Video Doorbell (2020 release)!You've taken a big step forward in securing your home! The following article covers some basic information that will get you up and running quickly. If you haven't yet set up your Ring Doorbell in the Ring app, and need help, click he...

  • Ring Video Doorbell (2020 release) Information

    The Ring Video Doorbell (2020 release) is the next generation of the original Ring Video Doorbell. In addition to new video features such as Near Zone functionality, the 2020 release Video Doorbell boasts 1080p video, improved night vision, improved audio quality and near motion zone detection. T...

  • Ring Solar Charger for the Ring Video Doorbell (2020 release) information

    Getting the Correct Accessory It's important to make sure you have the right accessory for whatever model of Ring smart doorbell or Security Camera that you have. To specifically see the difference between the Ring Video doorbell (1st generation) and Ring Video Doorbell (2020 release) click here....

How to Use
  • Download the Manual - Ring Video Doorbell (2020 release)

    Ring products are designed for easy setup and use. To find the user manual for your Ring Video Doorbell in your language, select it below. In the product packaging there are four wood screws and two security screws. the wood screws are used to affix the mounting bracket to your door or wall. Once...

  • Installing the Ring Solar Charger for the Ring Video Doorbell (2020 release)

    Installing your Ring Solar Charger with your Ring Video Doorbell (2020 release) is a very a simple process. Scroll down for a step-by-step guide. Note: Wall anchors are optional and are only needed when mounting to a hard surface, such as brick or stucco. Step One - (optional) Uninstall your ...

  • Setting Up Your Ring Video Doorbell (2020 Release) in the Ring App

    Setting up your Ring Video Doorbell (2020 release) in the Ring app is simple. All Ring smart doorbells have removable faceplates. Reset buttons and battery charging ports are usually underneath the faceplate. However, for this particular doorbell, you will need to remove the mounting brack...

  • How to Physically Install Your Ring Video Doorbell (2020 release) With an Existing Doorbell

    Physically installing your Ring Video Doorbell (2020 release) with an existing doorbell is a simple process. Simply scroll down for a step-by-step guide.   You should set up your Ring Video Doorbell in your Ring app before mounting it to your home. Click here for information on setting up y...

  • Using Motion Zones with your Ring Video Doorbell (2020 release)

    Ring is always working toward improving your home security experience. Beginning October 2020, we’ve begun releasing a new feature for battery-powered devices called Customizable  Motion Zones. Customizable Motion Zones have been a standard feature on wired Ring devices for some time, but they wi...

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How to Fix
  • Charging the Battery on Your Ring Video Doorbell (2020 release)

    How do I recharge the battery for my Ring Video Doorbell (2020 release)? Your Video Doorbell (2020 release) battery is charged using a common micro-USB cable (an orange one is included in your Ring box). The micro-USB cable can be plugged into any USB power source such as a computer. Your battery...

  • Proper Positioning for your Ring Video Doorbell (2020 release)

    The proper positioning of your Ring Video Doorbell (2020 release) depends on a number of factors including the layout of your yard, the distance from the front door to the street, objects within the Ring Doorbell's field of view, height of the door and more. This article will describe how your Ri...

  • Using a Wedge Kit to Properly Position your Ring Video Doorbell 2020 release)

    It's important to get the correct accessory for the Ring doorbell that you have. There are 10 different models. If you need to verify the name of your doorbell, click here to find the information in the Ring app.  If you're installing a Ring Doorbell on a house with aluminum siding or in a house ...