Helpful Resources

What to Know
  • Welcome to your New Ring Video Doorbell 3

    Congratulations on your new Ring Video Doorbell 3! You've taken a big step forward in securing your home! The following article covers some basic information that will get you up and running quickly. Click here if you haven't yet set up your Ring Doorbell in the Ring app, and need help. Run a Vid...

  • Ring Video Doorbell 3 Information

    The Ring Video Doorbell 3 followed the Ring Video Doorbell 2 (now discontinued) as the next generation of Ring doorbell. In addition to new video features such as Near Zone functionality, the Video Doorbell 3 has dual-band 2.4 GHz and 5 GHz wifi connectivity and improved energy efficiency. This a...

  • Ring Video Doorbell 3 Chime Kit Compatibility List

    The Ring Video Doorbell 3 is compatible with AC-powered door chimes operating between 8-24 volt AC transformers and the Ring Chime and Ring Chime Pro. Note: The Ring Video Doorbell 3 is not compatible with any other brand of wireless chimes or any chime/intercom system using a DC transforme...

  • Updating the Firmware on your Ring Video Doorbell 3

    Ring devices are constantly being updated to improve their efficiency, add new features, or upgrade their security. When this happens, your device may need to update its "firmware," or the basic software that keeps it running. This will usually happen automatically during set up and the Ring app ...

  • Important Information on Upgrading to a Ring Video Doorbell 3 or Ring Video Doorbell 3 Plus

    If you are upgrading your Ring Video Doorbell (1st generation) or Ring Video Doorbell 2 to the Ring Video Doorbell 3, or Ring Video Doorbell 3 Plus, there's some important information you should be aware of related to using a digital chime.  When connecting to a digital doorbell, the Ring Video D...

How to Use
  • Download the Manual - Ring Video Doorbell 3

    Ring products are designed for easy setup and use. To find the user manual for your Ring Video Doorbell 3, select it below. Click here for the North American English version of the manual. Click here for the French Canadian version of the manual.  Click here for the UK English version of the manu...

  • Setting Up Your Ring Video Doorbell 3 in the Ring App

    Setting up your Ring Video Doorbell 3 in the Ring app is simple. Simply scroll down for a step-by-step guide. Step One - Charge the provided battery Fully charge the provided battery by plugging it into a USB port using the provided orange cable. The battery is fully charged when only the g...

  • How to Physically Install Your Ring Video Doorbell 3 with an Existing Doorbell

    Physically installing your Ring Video Doorbell 3 with an existing doorbell is a simple process. Simply scroll down for a step-by-step guide.   Note that you should set up your Ring Video Doorbell 3 in your Ring App before mounting it to your home. Click here for information on setting up yo...

  • How to Physically Install Your Ring Video Doorbell 3 Without an Existing Doorbell

    Physically installing up your Ring Video Doorbell 3 without an existing doorbell is a simple process. Simply scroll down for a step-by-step guide.   Note that you should setup your Ring Doorbell 3 in your Ring App before mounting it to your door. Click here for information on setting up your Ring...

  • How to Connect Your Ring Video Doorbell 3 Directly to a Low Voltage Transformer (Without a Pre-existing Doorbell)

    If you don't have an existing doorbell, it's possible to connect a Ring Doorbell 3 directly to a low voltage 8-24V AC transformer designed for doorbell circuits. Note: Some important facts for people planning on using this optional alternate configuration for their Ring Video Doorbell 3.  The Ri...

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How to Fix
  • Using a Wedge Piece to Properly Position your Ring Video Doorbell 3

    It's important to get the correct accessory for the Ring doorbell that you have. There are 10 different models. If you need to verify the name of your doorbell, click here to find the information in the Ring app.  If you're installing a Ring Video Doorbell 3 on a house with aluminum siding or in ...

  • Proper Positioning for your Ring Video Doorbell 3

    The proper positioning of your Ring Video Doorbell 3 depends on a number of factors including the layout of your yard, the distance from the front door to the street, objects within the Ring Doorbell's field of view, height of the door and more. This article will describe how your Ring Video Door...

  • Charging the Battery for Your Ring Video Doorbell 3

    Code: P1-67 Code: P1-68 Your Ring Video Doorbell 3 is battery-powered. If your doorbell is hardwired, it will receive a trickle-charge from the wiring, but still requires a battery. If you don't want to experience any downtime while charging the battery, you can purchase a second battery on Rin...