What to Know
  • Label Misprint on RVD3 Plus Units

    Recent purchasers of Ring Video Doorbell 3 Plus units may notice that the small label on the back of their device or certain parts of the interior box will say “Ring Video Doorbell 3” and become concerned that they have received the wrong unit. This was due to a packaging error when the units wer...

  • Updating the Firmware on your Ring Video Doorbell 3 Plus

    Ring devices are constantly being updated to improve their efficiency, add new features, or upgrade their security. When this happens, your device may need to update its "firmware," or the basic software that keeps it running. This will usually happen automatically during set up and the Ring app ...

  • Important Information on Upgrading From Ring Video Doorbell 2 to Ring Video Doorbell 3 Plus

    If you are upgrading your Ring Video Doorbell 2 to the Ring Video Doorbell 3 Plus, there's some important information you should be aware of. I When connected to a digital doorbell, the Ring Video Doorbell 2 comes with a diode that must be installed when connecting the RVD 2 with the doorbell. Th...

  • Ring Video Doorbell 3 Plus Information

    The Ring Video Doorbell 3 Plus is the next generation of Ring Video Doorbells. In addition to new video features such as Near Zone functionality, the Video Doorbell 3 boasts dual-band 2.4 GHz and 5 GHz wifi connectivity, improved energy efficiency, better screw strength and advanced motion detect...

  • Welcome to your New Ring Video Doorbell 3 Plus

    Congratulations on your new Ring Video Doorbell 3 Plus! You've taken a big step forward in securing your home! The following article covers some basic information that will get you up and running quickly. Click here if you haven't yet set up your Ring Doorbell 3 Plus in the Ring app, and need hel...

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How to Use
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How to Fix
  • Using a Wedge Piece to Properly Position your Ring Video Doorbell 3 Plus

    If you're installing a Ring Video Doorbell 3 Plus on a house with aluminum siding or in a house where the door is atop a set of stairs you can use a wedge piece to properly position a Ring Video Doorbell 3 Plus to catch visitor motion but minimize "false positive" motion alerts such as cars in th...

  • Charging the Battery for Your Ring Video Doorbell 3 Plus

    You only need one battery for your Ring Video Doorbell 3 Plus battery to work properly. However, if you want extended battery life or don't want to experience any downtime while charging the battery, a second battery is available for purchase.  How do I recharge the battery for my Ring Video Door...