What to Know
  • No-Drill Mount for Ring Video Doorbell 3 and 3 Plus

    If you’re a renter or simply don’t want to drill holes in your home in order to mount your new Ring Video Doorbell 3 or 3 Plus, the Ring No-Drill Mount is the answer.  This article will answer commonly asked questions concerning the Ring No-Drill mount. What is the Ring No-Drill Mount? The Ring N...

  • Tamper Proof Cover For Ring Video Doorbell 2, 3 and 3 Plus information

    Protect your investment in your Ring Video Doorbell 2, Ring Video Doorbell 3, and Ring Video Doorbell 3 Plus with the Ring Tamper Proof Cover.  This article will answer commonly asked questions about the Tamper Proof cover. What is the Tamper Proof Cover? The Tamper Proof Cover is a plastic cove...

  • Ring Video Doorbell 3 Plus Chime Kit Compatibility List

    The Ring Video Doorbell 3 Plus is compatible with AC-powered door chimes operating between 8-24 volt AC transformers and the Ring Chime and Ring Chime Pro. Note: The Ring Video Doorbell 3 Plus is not compatible with any other brand of wireless chimes or any chime/intercom system using a DC ...

  • Label Misprint on RVD3 Plus Units

    Recent purchasers of Ring Video Doorbell 3 Plus units may notice that the small label on the back of their device or certain parts of the interior box will say “Ring Video Doorbell 3” and become concerned that they have received the wrong unit. This was due to a packaging error when the units wer...

  • Updating the Firmware on your Ring Video Doorbell 3 Plus

    Ring devices are constantly being updated to improve their efficiency, add new features, or upgrade their security. When this happens, your device may need to update its "firmware," or the basic software that keeps it running. This will usually happen automatically during set up and the Ring app ...

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How to Use
  • How to Connect Your Ring Video Doorbell 3 Plus Directly to a Low Voltage Transformer (Without a Pre-existing Doorbell)

    If you don't have an existing doorbell, it's possible to connect a Ring Doorbell 3 Plus directly to a low voltage 8-24V AC transformer designed for doorbell circuits. Note: Some important facts for people planning on using this optional alternate configuration for their Ring Video Doorbell 3 Plus...

  • Download the Manual - Ring Video Doorbell 3 Plus

    Ring products are designed for easy setup and use. To find the user manual for your Ring Video Doorbell 3 Plus, select it below. Click here for the English version of the manual. Click here for the French Canadian version of the manual.  Click here for the UK version of the manual.  Klik her for ...

  • Understanding the Pre-Roll Feature

    Understanding the Pre-Roll Feature Capture events more clearly by using the Pre-Roll feature on your Ring Video Doorbell 3 Plus. With Pre-Roll activated you can get a more complete picture of what's happening outside your door.  This article will answer many commonly asked questions concerning Pr...

  • Utilizing Motion Detection with your Ring Video Doorbell 3 Plus

    Ring is always working toward improving your home security experience. Beginning October 2020, we’ve begun releasing a new feature for battery-powered devices called Customizable  Motion Zones. Customizable Motion Zones have been a standard feature on wired Ring devices for some time, but they wi...

  • How to Physically Install Your Ring Video Doorbell 3 Plus without an Existing Doorbell

    Physically installing up your Ring Video Doorbell 3 Plus without an existing doorbell is a simple process. Simply scroll down for a step-by-step guide.   Note that you should setup your Ring Doorbell 3 Plus in your Ring app before mounting it to your door. Click here for information on sett...

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How to Fix
  • Using a Wedge Piece to Properly Position your Ring Video Doorbell 3 Plus

    If you're installing a Ring Video Doorbell 3 Plus on a house with aluminum siding or in a house where the door is atop a set of stairs you can use a wedge piece to properly position a Ring Video Doorbell 3 Plus to catch visitor motion but minimize "false positive" motion alerts such as cars in th...

  • Charging the Battery for Your Ring Video Doorbell 3 Plus

    You only need one battery for your Ring Video Doorbell 3 Plus battery to work properly. However, if you want extended battery life or don't want to experience any downtime while charging the battery, a second battery is available for purchase.  How do I recharge the battery for my Ring Video Door...