What to Know
  • Door View Cam Changed its Name to Peephole Cam

    On October 1, 2019, Ring’s Door View Cam changed its name to Peephole Cam. To help our neighbors with this name change, the following article will answer some common questions about the change.  Why are you changing the name of the product from Door View Cam to Peephole Cam? After the worldwide r...

  • Ring Peephole Cam Information

    The Ring Peephole Cam is a smart video doorbell that can be easily installed. By using a Ring Peephole Cam, you can monitor your front door no matter where you are. The following article will answer frequently asked questions regarding the Ring Peephole Cam. Jump to an answer What is the Ring Pe...

  • Understanding UL10C Regulation Compliance

    UL10C is one of several regulations enforced on fire doors and their hardware in the United States. Building codes require doors in certain buildings to be rated to UL10C in order to make sure the door helps prevent a fire from spreading within the building. Fire door requirements vary by locale,...

How to Use
  • Peephole Cam Knock Detection Information

    One of the big differences between a Ring Video Doorbell and the Ring Peephole Cam is that the Peephole Cam is located in the middle of the door, where people aren't expecting a doorbell. Fortunately, the Peephole Cam has you covered with its knock detection technology. This article will answer ...

  • Setting up Your Ring Peephole Cam in the Ring App

    Setting up your Ring Peephole Cam in the Ring app is a simple process. Scroll down for a step-by-step guide. Step One - Download the Ring App To download the Ring app: On your mobile device, go to the App Store (for iOS devices) or the Play Store (for Android devices) Download and install the Ri...

  • Uninstalling the Peephole Cam

    Uninstalling your Peephole Cam is as simple as installing it. Simply scroll down for a step-by-step guide. Step One - Remove the battery cover Remove the battery cover from the indoor portion of the Peephole Cam by pinching it from both sides and pulling it towards you. The cover should pop...

  • Download the Manual - Peephole Cam

    The Ring Peephole Cam is designed for easy setup and use. To download the user manual for the Peephole Cam, select it below. Click here for the North American version of the manual. Click here for the EU version of the manual. Klik her for den danske version af manualen. Klicken Sie hier für die ...

  • Installing the Peephole Cam

    Setting up your Ring Peephole Cam is simple. Scroll down for a step-by-step guide.   Step One - Charge the provided battery First, fully charge the battery. Find it in the Peephole Cam tray, along with the adapter and tightening nut. Plug it into a USB port using the provided orange cable ...

How to Fix
  • Inspecting the Peephole Cam's Flex Cable

    Click here for instructions on replacing the flex cable.  If you're having trouble with your Peephole Cam, it is possible the flex cable was damaged during the installation of the device. This article will teach you the symptoms of a damaged cable as well as how to inspect your flex cable for fla...

  • Troubleshooting Unusual Peepholes During Peephole Cam Installation

    If you're concerned that you might have an unusual door/peephole situation, this article will list out the common characteristics of doors with peepholes as well as list things to look for that will tell you whether you can install a Ring Peephole Cam using only the included tools.  Common door d...

  • Replacing the Cable on Your Peephole Cam

    If you need to replace the cable that came with your Peephole Cam, simply follow the instructions below. Note: Before you replace the cable, you will need to uninstall your Peephole Cam, including the battery and tightening nut from the indoor assembly and the door hole adapter (if installed). Cl...

  • Understanding your Peephole Cam's LED Light Patterns

    Your Ring Peephole Cam has an LED light located on the front to show you the status of your unit. The meaning of the light flashes is in the chart below: Activity Flashing Light Pattern Flashing Light Image Ordinary Button Press LEDs around the button spin blue Attempting to set up wifi, ...