We want you to love your Ring doorbell. Our doorbells are low maintenance, but need a little help from their owners from time to time. Keep these three things in mind so you’ll have a great experience. 1. Make sure your battery is charged to 100% There are shipping regulations for lithium batteri...

Learn helpful tips on installing your video doorbells, security cameras, alarms, smart lighting products, or chimes. How to find the name of your Ring product in the Ring app. Jump To: Video Doorbells Security Cameras Smart Lighting Chimes Security Systems/Alarms Looking for professional instal...

Here’s everything you need to know about charging the battery for your video doorbell or security camera. Follow the steps below to check your battery charge in the Ring app. Open the Ring app. Tap the three lines (≡) on the top left. Tap Devices. Tap the Ring device you want to check. Ta...

Use this link for DIY Troubleshooting Information  Information on Ring Protect Plans and Shipping    Installation Videos  Wired Install Ring Video Doorbell 3, Ring Video Doorbell 3 Plus, also for Ring Video Doorbell 4  Wireless Install  Ring Video Doorbell 3, Ring Video Doorbell 3 Plus, also ...

Ring doorbells and outdoor security cameras are water-resistant and designed to withstand normal rainfall and snow.  Ring products are not waterproof and shouldn’t be submerged in water or sprayed with high pressure water. If you can, it is recommended to keep your Ring device under a protective ...

A Ring Video Doorbell is an easy and effective way to enhance the security of your home. This buyer’s guide will help you select the right Ring Video Doorbell for you. Note: If you already have a Ring Doorbell in your Home and are consulting this guide to look for an upgrade, click here to find o...

We've listed Ring smart doorbell features and recommendations for device models that might be best for your needs. If you already own a Ring smart doorbell and want to find accessories for it, click on this link to see what is available.     Video Doorbell (2nd Generation)  Video Doorbell 3  ...

Jump to: Doorbells Security Cameras Miscellaneous Accessories  If you want to get accessories for your Ring video doorbell or security camera, you may need to find out which model you have so that you get a compatible product.If you have already set up your doorbell or security camera in the Ri...

Ring Video Doorbell and Ring Video Doorbell (2nd Generation) have different features, but look similar from the front. You can tell them apart by looking at the back of the device.  If you need to find out what Ring doorbell or security camera you have in the Ring app, click here. Note: A limited...

Doorbell Wiring Diagrams Ring Video Doorbells Ring Video Doorbell (2nd Generation) Download the Manual How to physically install your Ring Video Doorbell (2nd Generation) with an existing doorbell.  How to physically install your Ring Video Doorbell (2nd Generation) without an existing doorbell S...

Ring Video Doorbells  If you have set up your Ring doorbell or security camera already, you can find out what model device you have in the Ring app.   To download a manual for an individual Ring video doorbell, select one of the devices below: Ring Video Doorbell (1st generation) Ring Video Door...

What do I need to hardwire my Video Doorbell? WARNING: Electrical shock hazard. Disconnect power to the installation area at your circuit breaker or fuse box before beginning installation. Always use caution when handling electrical wiring. Installation by a qualified electrician may be required ...

These wiring diagrams cover the Ring Video Doorbell (2020 Release), Ring Video Doorbell 3, Ring Video Doorbell 3 Plus, and Ring Video Doorbell 4. Unsure which model you have? Use this link to find out your doorbell model. If you want to learn how to connect your Ring Video Doorbell 3 directly to ...

This article will help you solve power problems by replacing the hardwired transformer currently connected to your Video Doorbell with a new unit.  Important - Read this before installing transformer! There is a risk of electrical shock: Working with electricity can be hazardous unless proper s...

Installing a faceplate on your Ring Video Doorbell is very easy, simply follow the instructions below:    Unscrew the security screw at the bottom of the Ring Video Doorbell. Gently pull the old faceplate off the unit by pulling it from the lower edge of the plate. Note: The faceplate should p...

If you want to find out what model doorbell you have, use this link. Otherwise select one of the links below to see the light patterns for your doorbell. Ring Video Doorbell (1st Generation) Ring Video Doorbell (2nd Generation) Ring Video Doorbell 2 (discontinued) Ring Video Doorbell 3 Ring Vide...

If you need to know what doorbell you have, use this link to find out in the Ring app.  The light patterns below are for the Ring Video Doorbell (1st Generation), Ring Video Doorbell (2nd Generation), Ring Video Doorbell 3, Ring Video Doorbell 3 Plus, and Ring Video Doorbell 4.  Activity Flash...

Code: P1-67 Code: P1-68 Code: P1-77 Code: P1-101 To charge your Ring doorbell, follow the steps as they're listed below. You'll be using a common micro-USB like the one that came with your device in the box, but instructions will vary by model. Before you get started, confirm your doorbell mode...

Code: P1-67 If you've hardwired your battery-operated Ring video doorbell, your Quick Release Battery Pack may occasionally need to be recharged. Unlike a hardwired Ring doorbell (e.g. Ring Doorbell Pro), a battery-operated doorbell does not use the electricity generated by the hardwiring to po...

Is your Ring device is offline? Try these troubleshooting tips, then attempt to Reconnect in the Ring app. Code: P1-65 Code: P1-74 Did you recently change your wifi? If you changed your internet service provider (ISP), updated your network name and password, or got a new wifi router, your Ring ...

To reconnect your Ring video doorbell or security camera to your wifi network in the Ring app: Open the Ring app. Tap the top menu (≡). Tap Devices and select the doorbell or security camera you need to reconnect to wifi. Tap Device Health Tap on Reconnect to Wifi or Change Wifi Network Do not...

Batteries in Ring devices are designed to go months between charges under normal conditions. However, real battery life is dependent on a number of factors such as local weather, number of events captured, and frequency of activation. This article will cover some of the factors that could cause y...

If you hardwired your battery-powered Ring Doorbell to your existing doorbell system and want to hear your doorbell inside your home, you can connect your chime in the Ring app if you have one of the following devices: Ring Video Doorbell (2nd Generation) Ring Video Doorbell 3 Ring Video Doorbel...

If your doorbell is functioning but you can’t hear internal chime, there are several possible reasons. Depending on the cause, though, the problem may be easy to fix. The article below will outline these reasons. Simply determine which situation describes your circumstances to find the best solut...

Motion Zones are a feature in the Ring app that can help you reduce the number of "false" motion alerts (such as cars driving by). By drawing your Zones to exclude high-traffic areas like public paths and roads, you can greatly increase your Ring device's effectiveness. How to Set Up Motion Zon...

Ring uses two different types of motion detection systems in its doorbell and security camera products. There are a few key differences between these motion detection systems, as explained below.Tip: If you’re looking for an aerial map view of motion detected on your property, we recommend using ...

  What is Pre-Roll? The Pre-Roll feature enables you to view more complete motion events. A Ring device with Pre-Roll or Advanced Pre-Roll will capture the previous few seconds before a motion event is triggered, getting the critical seconds of activity and attaching it to the event clip. This pr...

Ring is rolling out a new Motion Detection engine to wired Ring devices. This is a next generation motion detection engine which will replace the one being currently used in Ring wired devices. This new engine increases accuracy and decreases the number of unwanted motion notifications. This arti...