Legal Information
  • Your Privacy with Ring

    When does Ring record or store my videos? If you do not have a Ring Protect Plan, Ring does not record or store your videos, but you can still view your device's live video stream (Live View). If you do have a Ring Protect Plan (including a free trial), Ring records and stores videos when motion...

  • Ring’s False Alarm Protection

    What is False Alarm Protection? if you accidentally trigger your Ring Alarm and receive a false alarm fine from your jurisdiction, we’ll reimburse you for the cost of the first false alarm fine. We’ll also help you figure out why it happened and how to prevent it from happening again. Simply subm...

  • Warranty - New Zealand

    LIMITED WARRANTY AND THEFT PROTECTION Our products come with guarantees that cannot be excluded under the Consumer Guarantees Act 1993. You are entitled to repair, a replacement, or a refund if the goods we provide to you are not of acceptable quality, are not fit for a particular purpose made kn...

  • Privacy Notice - New Zealand

    Privacy Notice Ring LLC and our affiliates (“Ring”) respect your concerns about privacy. This Privacy Notice describes the types of personal information we obtain about consumers and other individuals identified below, how we may use the personal information, with whom we may share it, and the ch...

  • Terms of Service - Australia

    IMPORTANT NOTICE: THIS AGREEMENT IS SUBJECT TO BINDING ARBITRATION AND A WAIVER OF CLASS ACTION RIGHTS AS DETAILED IN THE DISPUTE RESOLUTION SECTION. Ring Terms of Service This website is owned and operated by Ring LLC and its subsidiaries and affiliates (collectively “Ring,” “we,” “us,” or “our”...

  • Terms of Service - New Zealand

    IMPORTANT NOTICE: THIS AGREEMENT IS SUBJECT TO BINDING ARBITRATION AND A WAIVER OF CLASS ACTION RIGHTS AS DETAILED IN THE DISPUTE RESOLUTION SECTION. Ring Terms of Service This website is owned and operated by Ring LLC and its subsidiaries and affiliates (collectively “Ring,” “we,” “us,” or “our”...

  • Warranty - Australia

    LIMITED WARRANTY AND THEFT PROTECTION Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have t...

  • Ring Law Enforcement Guidelines

    These guidelines are intended for use by law enforcement when seeking information from Ring LLC, or its subsidiaries (“Ring”). Required Legal Process Ring will not release user information to law enforcement except in response to a valid and binding legal request properly served on us. Ring objec...

  • Ring's Obligations Under GDPR

    What are Ring’s obligations under GDPR and what are my obligations under GDPR? Our online privacy notice (https://eu.ring.com/pages/privacy) explains the types of information we process in connection with the use of our products and services and how we may use this information. We are responsible...

  • Terms of Service

    Click here to read the Terms of Service

  • Privacy Notice

    Click here to read the Privacy Notice

  • Open Source

    Click here for Open Source.

  • Ring Alarm Monitoring Services for Your Location

    Before purchasing a Ring Alarm for your region, you should check that monitoring service is available in your area. Professional Monitoring Currently, the Ring Alarm professional monitoring service is available only within the U.S. (excluding American Samoa, Guam, Northern Mariana Islands, Puerto...