What to Know
  • Video Doorbell Pro Information

    Jump to an answer What is Ring Video Doorbell Pro?What are the features of Ring Video Doorbell Pro?What do I need to install Ring Video Doorbell Pro?Does Ring Video Doorbell Pro use a diode for digital doorbell kits?Which doorbell mechanisms are compatible with Ring Video Doorbell Pro?What ...

  • Ring Video Doorbell Pro Chime Kit Compatibility List

    This article applies to Ring Video Doorbell Pro users within the US and Canada. Video Doorbell Pro is not compatible with existing wired doorbells in Europe. Find out more about the installing the Video Doorbell Pro if you're in Europe.  Both the Ring Chime and Ring Chime Pro are compatible with ...

How to Use
  • Physically Installing your Ring Video Doorbell Pro

    This article will detail how to physically install your Ring Video Doorbell Pro.  Click here for more information about setting up your Video Doorbell Pro in the Ring App. Step One — Remove Your Existing Doorbell Button  Turn off power at the breaker  Remove the existing button and disconnect t...

  • Wiring Diagrams for Ring Video Doorbell Pro Setup

    If you're in the process of setting up multiple Ring Video Doorbell Pros, internal doorbells, and transformers, the following wiring diagrams may help. Click on your setup to view the diagrams. One Ring Doorbell Pro/One Ring Video Doorbell/One Internal Doorbell   One Ring Doorbell Pro/...

  • Installing Your Ring Plug-in Adapter to Your Video Doorbell Pro

    This article will help you solve power problems by adding a Plug-In Adapter to your Ring Video Doorbell Pro. Note that the Plug-in Adapter should be used in situations where there is no existing doorbell system or the existing system is unusable.  To purchase an adapter for your Ring Video Doorbe...

  • Installing your Hardwired Transformer Kit

    This article will help you solve power problems by replacing the hardwired transformer currently connected to your Ring Doorbell Pro with a new unit.  Important - Read this before installing transformer! There is a risk of electrical shock: Working with electricity can be hazardous unless proper...

  • How to Bypass your Internal Doorbell with the Pro Power Kit V2 (for Ring Video Doorbell Pro)

    If you’ve verified that your doorbell transformer supplies 16 volts AC at ~30 VA, but your Ring Doorbell is not functioning correctly, you may need to bypass your internal doorbell. Symptoms of insufficient power include: Regularly losing connection to your wifi network Freezing up or shutting d...

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How to Fix
  • Selecting the Correct Wire Gauge when Wiring a Ring Video Doorbell Pro

    If you're wiring up a Ring Video Doorbell, it's important to use the correct wire gauge. If the wire is too large it can be hard to manipulate and if it's too small may not be adequate to transmit power. This article will give you a quick guide on how to estimate the gauge of a wire and let you k...

  • My Ring Doorbell Pro won't Chime at Extreme Temperatures

    In many parts of the world, winter brings extremely frigid temperatures while summer may bring equally extreme temperatures at the other end of the thermometer. Because of this, to optimize the performance of your Ring Video Doorbell Pro, it is equipped with a mechanism that prevents it from ring...

  • Blinking Blue Circle on Ring Video Doorbell Pro After Installation

    If you've just installed a Ring Video Doorbell Pro and now there's a blue LED blinking and a slowly filling-in the circle on the front of the Ring Video Doorbell Pro, the blue circle you see on the front of your Ring Pro is a charging meter. Once the internal power cell is fully charged the blue ...

  • How to Solve Power Problems with the Ring Video Doorbell Pro

    Your Ring Video Doorbell Pro is designed to draw power from the same 16-volt AC power transformer as your internal doorbell mechanism. Problems can arise, however, when a doorbell mechanism draws so much power that there's not enough left over to power your Ring Video Doorbell Pro. This article w...

  • How to Install Pro Power Kit V2 for Ring Video Doorbell Pro

    Your Ring Video Doorbell Pro requires the Pro Power Kit to function, so be sure to install the Pro Power Kit before installing your Ring Doorbell.   Pro Power Kit V2   To install the Pro Power Kit V2: Turn off the circuit breaker for your internal doorbell. Remove the cover from yo...

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