Helpful Resources

What to Know
  • Ring Video Doorbell Pro Information

    Learn about the features, specifications and installation process for Ring Video Doorbell Pro. Ring Video Doorbell Pro is Ring’s ultra-slim design video doorbell with a variety of advanced features. The Video Doorbell Pro offers Advanced Motion Detection, 1080p video, Two-Way Talk & Quick Replie...

  • Ring Video Doorbell Pro Chime Kit Compatibility List

    ImportantThis article applies to Ring Video Doorbell Pro users within the US and Canada. Video Doorbell Pro is not compatible with existing 8-12 VAC wired doorbells in Europe. Find out more about the installing the Video Doorbell Pro if you're in Europe. Check whether your existing doorbell chime...

  • Understanding the Flashing Light Patterns on Your Ring Video Doorbell Pro

    Tap here to find out which video doorbell model you have. The LED light on the front of your Ring Video Doorbell Pro or Ring Video Doorbell Pro 2 indicates the status of your unit. A solid white light means it's either in idle mode or recording. Additional descriptions of light patterns are shown...

How to Use
  • How to Physically Install your Ring Video Doorbell Pro

    Install your Ring Video Doorbell Pro by watching this video or following the step-by-step instructions. Note: Refer to your local laws and building codes before performing electrical work. You may be legally required to obtain a permit and have a qualified electrician install your device for you....

  • Installing the Plug-In Adapter for your Video Doorbell Pro

    The Plug-In Adapter should be used where there is no existing doorbell system or the existing system is unusable.  Tap here to purchase an adapter for your Ring Video Doorbell Pro. Installing your Plug-In Adapter 1. Choose an outlet. Select a power outlet near the door where you plan to install ...

  • Video Doorbell Pro: Installing Pro Power Kit v2 to Bypass Your Doorbell Chime

    If your Video Doorbell Pro is not functioning correctly (even if your doorbell transformer supplies 16 volts AC at ~30 VA) you may need to install an adapter, such as the Ring Pro Power Kit v2, to bypass your internal doorbell chime. See below for installation instructions. NoteIf you have a Pro ...

  • Setting Up Video Doorbell Pro in the Ring App

    Follow these steps to set up your Video Doorbell Pro in the Ring app. Download the Ring app If you haven't downloaded the Ring app before, visit ring.com/app on your mobile device and follow the steps on the page. Create or sign in to your account If this is your first Ring product, you wil...

  • Wiring Diagrams for Ring Video Doorbell Pro Setup

    Use our wiring diagrams if you're in the process of setting up one or more than one Ring Video Doorbell Pro with internal doorbell chimes and transformers. Additional resources Buy a Plug-In Adapter for your Ring Video Doorbell Pro Learn how to install your Ring Video Doorbell Wired Learn how to ...

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How to Fix
  • Fixing Wiring and Power Issues for Video Doorbell Pro

    Learn how to fix power issues for Video Doorbell Pro. How to tell if Video Doorbell Pro is not getting enough power If your Video Doorbell Pro is having issues after first installing, oftentimes this is due to an error during the installation process. Symptoms include: Frequent shutdowns Regular...

  • Positioning Your Ring Video Doorbell Pro with a Wedge Kit

    You may want to get a compatible wedge kit accessory to properly position your Ring Video Doorbell Pro if you're installing it on a house with siding or in a house where the door is atop a set of stairs. This helps capture important motions while minimizing "false positive" motion alerts. Tap her...

  • Ring Video Doorbell Pro Setup Mode

    When setting up Ring Video Doorbell Pro, put the device in Setup Mode by pressing and releasing the small button on the right side of the doorbell. Note: The device will automatically go into Setup Mode the first time it receives power. Frequently asked questions What is Setup Mode? When any Ring...

  • Wire Gauges for Ring Video Doorbell Pro

    Learn how to estimate the gauge of a wire and identify the correct wire gauge to use when wiring up the Ring Video Doorbell Pro. If the wire is too large, it can be hard to manipulate. If it's too small, it may not be adequate to transmit power. Wire Gauge Wire Comparison 18-gauge wire (ide...

  • Flashing Blue Light on Ring Video Doorbell Pro After Installation

    If you've just installed a Ring Video Doorbell Pro and there's a blue circle flashing on the front of the Ring Video Doorbell Pro, it means the internal power cell is charging. You will have to wait until the charging process is complete before continuing setting your doorbell up. Once the intern...

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