Congratulations on your new Ring Video Doorbell! You've taken a big step forward in securing your home! The following article covers some basic information that will get you up and running quickly. If you haven't yet set up your Ring Doorbell in the Ring app, and need help, click here. Run a Vide...

  What is a Ring Video Doorbell (1st generation)? Ring Video Doorbell provides a new level of security, by notifying you when someone is on your property and letting you see and speak with anyone at your front door. To see a comparison of all Ring Doorbells, use this link. What are the features ...

If you're not sure if you have the Ring Video Doorbell (1st generation) or Ring Video Doorbell (2nd Generation), click here.      The Ring Video Doorbell is compatible with AC-powered door chimes operating between 8-24 volts. Unfortunately, the Ring Video Doorbell is not compatible with wir...

There are two generations of the Ring Video Doorbell. To see which one you have, click here.  Ring products are designed for easy setup and use. To find the user manual for your Ring product in your language, select it in the list below. Click here for the Australia/New Zealand version of the ma...

The Ring Video Doorbell has two versions, a 1st and a 2020 release of the device. The mounting process is essentially the same for both but the mounting plate configuration is different.   To see which version you have, click here. This article will give you a step-by-step guide to install ...

Installing your Ring Video Doorbell (1st generation) is a simple process. This article will give you a step-by-step guide to replacing your existing doorbell with a Ring Video Doorbell. If you do not have an existing doorbell or do not wish to replace your existing doorbell, see How to Phys...

Learn how to place Ring Video Doorbell (1st Gen or 2nd Gen) on its mounting bracket. How to attach Video Doorbell to its mounting bracket Remove or fully loosen the small security screw(s) on the bottom of the device.  Position your Ring device over the slots on the mounting bracket. Push fi...

If you would like to avoid charging your battery by directly connecting your Ring Video Doorbell (1st generation) to a transformer, it's possible if you don't have an existing doorbell. This article will tell you how to connect a Ring Doorbell directly to a low voltage 8-24V AC transformer. Note:...

Need to know the name of your doorbell? Click here to find the information in the Ring App.  If you're installing a Ring Video Doorbell on a house with aluminum siding or on a house where the door is at the top of a set of stairs, you can use a wedge kit to properly position the device. This will...

If you can hear audio from your Ring Doorbell on your phone, but no sound is traveling from your phone to the Ring Doorbell, it is possible that the Ring app does not have access to your microphone.  Follow the steps below for iOS (Apple) or Android to enable notifications.  iPhone and iOS - Appl...

While setting up your Ring Video Doorbell (1st Generation), you'll be asked to put the device into Setup Mode. In order to put the device into Setup Mode, press and release the orange button on the back of the Ring Video Doorbell.  How do I know that my Ring Video Doorbell (1st Generation) is in...