Helpful Resources

What to Know
  • Ring Video Doorbell (1st Generation) Information

    Learn about the features, tech specs and installation for Ring Video Doorbell (1st Generation). What is Ring Video Doorbell (1st Generation)? Ring Video Doorbell (1st Generation) (discontinued) provides a new level of security, by notifying you when someone is on your property and letting you see...

  • Ring Video Doorbell (1st Generation) Chime Kit Compatibility List

    If you're not sure if you have the Ring Video Doorbell (1st generation) or Ring Video Doorbell (2nd Generation), click here.      The Ring Video Doorbell is compatible with AC-powered door chimes operating between 8-24 volts. Unfortunately, the Ring Video Doorbell is not compatible with wir...

How to Use
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How to Fix
  • Using a Wedge Kit to Properly Position your Ring Video Doorbell

    Learn how and when to use a Wedge Kit to angle your Ring Video Doorbell. If you're installing a Ring Video Doorbell on a house with aluminum siding or on a house where the door is at the top of a set of stairs, you can use a Wedge Kit to properly position the device. This will help catch visitor ...

  • How to Speak through Your Video Doorbell Using Your Mobile Device

    If no sound is traveling from your mobile device to your Ring Video Doorbell, it is possible that the Ring app does not have access to your microphone. Check your mobile device's settings to ensure the Ring app has permission to use your mobile device's microphone.   

  • Ring Video Doorbell (1st Generation) Setup Mode

    Learn about Setup Mode for your Ring Video Doorbell (1st Generation). Note:This article applies to the Ring Video Doorbell (1st Generation). Find information for Ring Video Doorbell (2nd Generation). What is Setup Mode? When setting up your Ring Video Doorbell (1st Generation), you'll be asked t...