Support Center
General Information
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Ring Car Cam Information
Ring Car Cam is a dual-facing dashboard security camera with safety features designed for your car whether you're parked or on the go. Car Cam's built-in sensors and advanced motion detection can sense movement in and around your car, send alerts in real-time, and record incidents on the road. Us...
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Cool Down Mode for Car Cam
Code: W6-02 Learn what to do if your Car Cam enters Cool Down Mode or overheats, and how to prevent this from happening. Extreme temperatures and other conditions may cause your Ring Car Cam to enter Cool Down Mode or overheat. When this happens, you’ll see a fan icon on your Ring app main dash...
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How to Download Car Cam Videos
If you have a Ring Protect Go Subscription, you can download your Car Cam videos from the Ring app. Open the Ring app. Tap the menu on the top left (☰). Tap History. Tap Devices. Check the bubble for your Car Cam. Then tap the Filter Devices button. Scroll to the video you want to share and o...
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Vehicle Battery Usage for Car Cam
Ring Car Cam is designed to shut off automatically when a vehicle’s battery goes below a certain voltage. This happens to prevent excessive battery drain. Several factors can impact battery life such as: The battery’s age How often the vehicle is driven Other electrical devices active in the v...
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How to use Traffic Stop with Ring Car Cam
Traffic Stop is a feature for Ring Car Cam that lets you record an interaction and upload it to the cloud without taking your hands off the wheel. A Ring Protect Go subscription* is required to use the Cloud Highlights feature. For safety reasons, and in accordance with state and jurisdictional l...
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How to Set Up and Install Ring Car Cam
Ring Car Cam plugs into your vehicle’s OBD-II port and should only be used in vehicles where the OBD-II port is located to the left of the steering wheel. Check the location of the OBD-II port in your your vehicle owner’s manual. Ring Car Cam is not compatible with all vehicles regardless of the ...
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Ring Car Cam Video Storage and Event Types
Ring Car Cam has two types of storage for recorded video events: local storage and cloud storage. By default, all recorded events are stored locally within Ring Car Cam’s internal memory. With an optional Ring Protect Go subscription plan*, select video events are automatically uploaded to the Ri...
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Ring Car Cam Light Patterns
Light Patterns Blue Light Ring Car Cam's main LED displays a blue light when connected to power or when it is restarted. The light will stays on while booting, approximately 20-30 sec. Pulsing Green Light When Ring Car Cam is waiting to be set up (provisioning), the main LED will slowly...
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Safety and Privacy While Using Ring Car Cam
What privacy features does Ring Car Cam have? Privacy Cover Ring Car Cam has a built-in privacy cover that lets you block the interior-facing camera and automatically disable video and audio inside the cabin. LED Indicator Ring Car Cam has an LED light that lets you know when the microphone and ...
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Uninstalling Ring Car Cam
Uninstall Ring Car Cam by physically removing it from your vehicle and removing it from your Ring app. Physically uninstall Ring Car Cam Remove Ring Car Cam gently to avoid damage to the windshield.Do not pry Car Cam up and down against the windshield. Gently rock the base of the unit from side ...