What to Know
  • Ring Video Doorbell Elite Information

    The Ring Video Doorbell Elite is Ring’s flush-mounted video doorbell with a variety of advanced features. Visit the product page at https://ring.com/elite for an overview of the device. Video Doorbell Elite Product Specs and Features What are the features of Ring Video Doorbell Elite? How do the ...

  • Ring Video Doorbell Elite Chime Kit Compatibility

    The Ring Video Doorbell Elite is compatible with most AC-powered bells operating between 8-24 volts. Unfortunately, the Ring Video Doorbell Elite is not compatible with wireless bells or any bell/intercom system using a DC transformer.  Note: Unlike previous versions of Ring Video Doorbells, wiri...

  • The Ring Video Doorbell Elite Exchange Policy

    Is the Ring Video Doorbell Elite an upgrade from the Ring Video Doorbell Pro? No. The Ring Video Doorbell Elite is not an upgrade or a replacement for the Ring Video Doorbell Pro. It's an entirely new product with updated features. Each product has its advantages and are best used in different si...

How to Use
  • Using the Motion Sensitivity Slider with your Ring Video Doorbell Elite

    Your motion sensitivity slider is your tool to determine exactly what you want your Ring Elite to react to. By moving the slider between "People Only" and "All Activity," you can fine-tune your Ring device to fit the particular circumstances of your location.  This article will teach you to use ...

  • Download the Manual - Ring Video Doorbell Elite

    Ring products are designed for easy setup and use. To find the user manual for your Ring product, select it below.  Click here for the English version of the manual. Click here for the International version of the manual.

  • Setting Up Your Ring Video Doorbell Elite in the Ring App

    Setting up your Ring Video Doorbell Elite in the Ring app is simple. Simply scroll down for a step-by-step guide. Step One - Download the Ring App To download the Ring app: On your mobile device, go to the App Store (for iOS devices) or the Play Store (for Android devices). Search for ...

  • Physically Installing the Ring Video Doorbell Elite

    Before setting up your Ring Video Doorbell Elite in the Ring app, you will have to install Ring Doorbell Elite in your wall. Step One - Connect the Ring Elite Power Kit First, install the Ring Elite Power Kit The Ring Elite Power Kit is a PoE (or "Power over Ethernet") injector that ...

  • Installing the Ring Elite Power Kit

    Installing the Ring Elite Power Kit is a simple process. This article will give you step-by step instructions on how to do so.  Step One: Install Ring Video Doorbell Elite in your wall, before performing set up in the Ring app. Click here for more information on installing your Ring Elite in you...

How to Fix
  • Ring Video Doorbell Elite Setup Failing Due to an Internet Issue

      If you're having a problem setting up your Ring app, it's possible you are experiencing a problem with your internet connection. This can take two forms:  Your internet is not communicating with the mobile device, PC, or Mac you're using to access the internet. Your internet is not communicati...

  • Ring Video Doorbell Elite Setup Mode

    While setting up Ring Video Doorbell Elite, you'll be asked to put the device into "Setup Mode." In order to put the device into Setup Mode, remove the faceplate press and release the black button on the upper right face of the Ring Video Doorbell Elite.  How do I know that my Ring Video Doorbell...

  • Troubleshooting In-app Setup Issues with Ring Video Doorbell Elite

    Which step is giving you trouble? Downloading the Ring App Starting the setup process Entering my address Entering the correct password Solving connection issues Switching my Ring Video Doorbell Elite into Setup mode Initial wifi setup Completing Setup if the Ring app says "Setup did not co...