What to Know
  • Tamper Proof Cover For Ring Video Doorbell 2, 3 and 3 Plus information

    Protect your investment in your Ring Video Doorbell 2, Ring Video Doorbell 3, and Ring Video Doorbell 3 Plus with the Ring Tamper Proof Cover.  This article will answer commonly asked questions about the Tamper Proof cover. What is the Tamper Proof Cover? The Tamper Proof Cover is a plastic cover...

  • Ring Video Doorbell 2 No Longer Being Sold on Ring.com

    As of April 29, 2020, the Ring Video Doorbell 2 is no longer being sold on Ring.com. The former position in Ring's product line-up held by the Ring Video Doorbell 2 is now being filled by the more advanced Ring Video Doorbell 3. Note: This does not apply to Ring.com in Australia and New Zealand w...

  • Solar Charger for the Ring Video Doorbell 2 Information

    Jump to an answer What is the Solar Charger for the Ring Video Doorbell 2? Where can I order the Solar Charger? What comes in the box? What are the dimensions of Ring Solar Charger? What are the technical specs of Ring Solar Charger? Can I use the Solar Charger with my original Ring Doorbell? Can...

  • Welcome to Your Ring Video Doorbell 2

    Congratulations on Your Ring Video Doorbell 2! You've taken a big step forward in securing your home! We've updated the Ring Video Doorbell 2 with some exciting features. The following article covers some basic information that will get you up and running quickly. If you haven't yet set up your R...

  • Ring Video Doorbell 2 Chime Kit Compatibility List

    The Ring Video Doorbell 2 is compatible with AC-powered door chimes operating between 8-24 volt AC transformers, but is not compatible with wireless door chimes or any chime/intercom system using a DC transformer. Below is a list of doorbell chimes we have tested and confirmed. Compatibl...

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How to Use
  • Wiring Diagrams for Ring Video Doorbell 2 Setup

    If you're in the process of setting up multiple Ring Video Doorbell 2 units, internal doorbells, and transformers, the following wiring diagrams may help. Click on your setup to view the diagrams.  One Ring Doorbell 2/Two Internal Doorbells   Two Ring Doorbell 2 units/One Internal Door...

  • Download the Manual - Ring Video Doorbell 2

    Ring products are designed for easy setup and use. To find the user manual for your Ring Video Doorbell 2 in your language, select it in the list below. Click here for the North American English version of the manual Click here for the International English version of the manual. Click here for ...

  • How to Physically Install Your Ring Video Doorbell 2 with an Existing Doorbell

    Note: This article only applies to the Ring Video Doorbell 2 (with a removable battery) and only applies to digital chimes. Most Ring Doorbells don't require a diode.    Physically installing up your Ring Video Doorbell 2 with an existing doorbell is a simple process. Scroll down for a ste...

  • How to Physically Install Your Ring Video Doorbell 2 without an Existing Doorbell

    Physically installing up your Ring Video Doorbell 2 without an existing doorbell is a simple process. Scroll down for a step-by-step guide.   Note: Set up your Ring Doorbell 2 in your Ring app before mounting it to your door.  Charge the Battery Fully charge the battery by plugging it into ...

  • Setting Up Your Ring Video Doorbell 2 in the Ring App

    Setting up your Ring Video Doorbell 2 in the Ring app is simple. Simply scroll down for a step-by-step guide.   Step One - Charge the provided battery Fully charge the provided battery by plugging it into a USB port using the provided orange cable. The battery is fully charged when only t...

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How to Fix
  • Solving Lens Flares in your Ring Video Doorbell 2

    If video from your Video Doorbell 2 shows a strange "lens flare," this occurs when the Ring Video Doorbell 2 is installed on a surface that is bordered by brickwork or other wall sidings that protrude an inch or so above the level of the Ring Video Doorbell 2. At night this causes the infrared li...

  • Ring Video Doorbell 2 Setup Mode

    While setting up Ring Video Doorbell 2, you'll be asked to put the device into "Setup Mode." In order to put the device into Setup Mode, press and release the black button on the front of the Ring Video Doorbell 2 under the camera.  How do I know that my Ring Video Doorbell 2 is in Setup Mode?  Y...

  • Charging the Battery on Your Ring Video Doorbell 2

    The rechargeable battery on your Ring Video Doorbell 2 can go months between recharges with normal use. This is dependent on a number of factors in your home’s environment such as the local weather and the number of activities captured.  Click here to learn more about your rechargeable doorbell a...

  • Proper Positioning for your Ring Video Doorbell 2

    The proper positioning of your Ring Video Doorbell 2 depends on a number of factors including the layout of your yard, the distance from the front door to the street, objects within the Ring Doorbell's field of view, height of the door and more. This article will describe how your Ring Video Door...

  • Installing the Wedge Kit and Corner Mount for the Ring Video Doorbell 2

    What is a Wedge Kit?  The wedge kit is an optional accessory used to angle your Ring Video Doorbell 2 down five degrees. If you installed your Ring Video Doorbell 2 higher than the optimal installation height of four feet off the ground, the wedge kit can improve your view. It can also reduce mot...

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