General Information
  • General Information on Ring Protect Subscription Plans

    Ring Protect Plan is an optional subscription that gives you access to paid features for Ring devices such as doorbells, cameras, and alarms. With a Ring Protect Plan, you can save, review, and share video recordings from your Ring devices to your Ring account. Without a Ring Protect Plan, you ca...

  • Ring Protect Trial information

    What is a Ring Protect Trial?A Ring Protect Trial is a 30-day period that begins when you set up a Ring doorbell, camera, or alarm in the Ring app, unless you’re already a subscriber at the same location of the new device. During the trial period, you’ll have access to Ring Protect subscription b...

  • Information about Ring Protect Pro

    Ring Protect Pro is a subscription plan designed for Ring doorbells, cameras, and alarms. Ring Protect Pro offers all the benefits of a Protect Plus plan, and includes special features for Ring Alarm and Ring Alarm Pro. Special Features in Ring Protect Pro Professional Monitoring Alarm Cellular ...

  • Ring Protect Pro Plan and the Ring Alarm

    Ring Protect is an optional subscription that covers video recording services for Ring devices. In addition, the Ring Protect Pro Plan allows you to get 24/7 professional monitoring, Backup Internet, and more for your Ring Alarm or Ring Alarm Pro system (if it's available in your area), and give...

  • Ring Protect Plus (1st Gen) Information

    If you were a Ring Protect Plus subscriber on September 28, 2021, your subscription is now called Ring Protect Plus (1st Gen)1. Your subscription will cost the same as before, and you’ll get to keep the benefits you had with Ring Protect Plus. To see if you’re eligible for Protect Plus (1st Gen),...

  • 24/7 Backup Internet and Extra Data

    24/7 Backup Internet1 is a feature in Ring Protect Pro that provides internet connection to wifi-enabled devices during an internet or power outage. Backup Internet functionality is built into the Ring Alarm Pro, and it works like a router for your devices. To use Backup Internet, you need a Ring...

  • Ring Protect Plan and Costco Bundles

    Whether you're looking to purchase a special Ring bundle at Costco or have already purchased one, you may have questions on what specifically comes in your bundle. The following article answers common questions about purchasing Ring products at Costco. What are Costco Bundles?Costco bundles are s...

  • Ring Protect - U.S. Sales Taxes

    Ring’s subscription services are subject to sales tax in certain U.S. states. Whether or not a state’s sales tax applies to Ring Protect Basic, Plus, or Pro is dependent on the particular state law.The Ring Protect advertised price does not include sales tax. In jurisdictions where sales tax appl...