Helpful Resources

What to Know
  • Floodlight Cam Information

    Jump to an answer about your security camera: What is Ring Floodlight Cam?What comes in the box?What are the specs of the Ring Floodlight Cam?I'm not in the United States, will my Floodlight Cam conform to local building and power requirements?Can Floodlight Cam operate on battery power?Can Flood...

  • How Motion Detection Works on your Floodlight Cam

    Will the lights on my Floodlight Cam security camera turn on every time it detects motion? No. The lights on the Floodlight Cam will only turn on for motion events when it's dark. If it is dark out and your lights aren't turning on you can adjust your motion sensitivity for triggering the lights ...

  • How to Use Security Camera Light Schedules

    This article describes the basic functions of the light schedules feature for the: Spotlight Cam Battery - supports lights off schedule to preserve the battery Spotlight Cam Wired/Mount  Floodlight Cam  Floodlight Cam Wired Pro Floodlight Cam Wired Plus  In order to ensure that you have the mos...

How to Use
  • Download the Manual - Ring Floodlight Cam

    Ring products are designed for easy setup and use. To find the user manual for your Ring Floodlight Cam in your language, select it in the list below. Click here to read the latest Installation Instructions for Ring Floodlight Cam.  Click here for the North American English version of the manual...

  • Installing Your Floodlight Cam

      This article outlines the step-by-step process to install your Floodlight Cam. WARNING: Electrical shock hazard. Disconnect power to installation area at your circuit breaker or fuse box before beginning installation. Always use caution when handling electrical wiring. Installation by a qualifi...

  • Floodlight Cam Setup Mode

    While setting up Ring Floodlight Cam, you will be asked to put the device into "Setup Mode" (note that the device will automatically enter Setup Mode the first time it receives power.) In order to put the device into Setup Mode, press and release the small button on the top of the camera as shown...

  • Setting Up Your Ring Floodlight Cam In the Ring App

    Setting up your Ring Floodlight Cam security camera in the Ring app is a simple process. Scroll down for a step-by-step guide.  Note: Should you receive an error message that says that the device was previously owned, try the below manual install procedure to set up your Ring Floodlight Cam...

  • Controlling Your Floodlight Cam Through the Ring App

    Every aspect of your Floodlight Cam’s operation can be controlled through your Ring App. This article will detail your Floodlight Cam’s functions as well as how to find and control it in the Ring App. Device Dashboard The Device Dashboard can be considered your home page for controlling your dev...

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How to Fix
  • Proper Positioning for Your Floodlight Cam

    How to position your Floodlight Cam Ring Floodlight Cam security camera contains both advanced Passive Infrared (PIR) sensors that control the light and motion sensors in the camera. In order to pick up all the motion you want to capture, it helps to understand a bit about how Floodlight Cam's se...

  • Not Receiving Motion Alerts on My Floodlight Cam

    If you just installed your Floodlight Cam you won't receive any motion alerts unless you set and activate at least one Motion Zone in your Motion Alerts.   If you want to set your Motion Zones, follow the steps listed below. Open your Ring App. Tap on the three lines on the top left side of the...