Accessories
  • Solar Charger and Solar Panel for Ring Doorbells troubleshooting

    The following article answers commonly asked questions concerning troubleshooting the solar panel and solar charger for Ring Doorbells My Ring app is showing a “Not Connected” on the Device Health page. I know my solar panel or solar charger is connected to my Ring doorbell, though. What’s going ...

  • Ring Video Doorbell Solar Panel installation guide

    Physically installing and connecting your Ring Video Doorbell Solar Panel to your Video Doorbell is a simple process. Scroll down for a step-by-step guide. Note: You should complete the setup of your Ring Video Doorbell in your Ring app before installing the Ring Video Doorbell Solar Panel. Step ...

  • Solar Panel for Ring Video Doorbell information

    What is the Solar Panel?The Solar Panel is a small device that can be mounted outdoors and connected to your Ring Video Doorbell with a cable. With just a few hours of direct sunlight per day, it will extend the life of your doorbell battery Note: There are two versions of the Solar Panel for Rin...

  • Ring Outdoor Smart Plug Information

    This article will answer commonly asked questions concerning the Ring Outdoor Smart Plug. What is the Ring Outdoor Smart Plug?The Ring Outdoor Smart Plug allows you to make standard outdoor lighting and other outdoor devices smart, so you can control them from anywhere. With the Ring Outdoor Smar...

  • Setting up the Ring Outdoor Smart Plug in the Ring app

    Setting up your Outdoor Smart Plug in the Ring app is simple. Scroll down for a step-by-step guide. Before you begin: If there is an update available for your Ring app, please update it before you begin. Remind any shared users to update their app too. Updating the app ensures that everyone on y...

  • Charging Station for Quick Release Battery Pack information

    You can quickly recharge one or two Quick Release Battery Packs with the specially designed Ring Charging Station. This article will give you all the details you need on this Video Doorbell accessory.What is the Charging Station for Quick Release Battery Pack?The Charging Station for Quick Releas...

  • Installing your Mailbox Sensor

    Installing your Mailbox Sensor is a simple process. Simply follow the instructions below. Installing the mailbox sensor with the antenna The Mailbox Sensor goes on the inside of your mailbox door. The antenna goes on the outside, and its cable needs to run inside to the sensor. To avoid ...

  • Ring Plug-in Adapter (2nd Generation)

    The Ring Plug-in Adapter (2nd Generation) is designed to convert battery-powered Ring Video Doorbells to run off of line current. It can also be used in place of a direct power connection with the Ring Video Doorbell Pro, Ring Video Doorbell Pro 2, and Video Doorbell Wired..   The following artic...

  • Ring Mailbox Sensor Information

    With the Ring Mailbox Sensor you’ll always know when your mailbox is opened.  This article answers commonly asked questions concerning the Ring Mailbox Sensor. What is the Ring Mailbox Sensor?Ring Mailbox Sensor is a wireless, battery-powered motion sensor that tells you when your mailbox is open...

  • Battery in Ring Device Won't Stay Charged

    If you’re finding that your Ring battery-powered device isn’t charging, there are a few things you can do to try to improve the situation. Before anything else, check the battery charge reading in your Ring app: Check Your Battery Charge Percentage in the Ring App To see your battery charge perce...

  • Device Compatibility List

    The following lists the device compatibility for the Quick release Battery Pack, Solar Panel, and Super Solar Panel.  Quick Release Battery Pack: Ring Video Doorbell 2 Ring Video Doorbell 3 Ring Video Doorbell 3 Plus Peephole Cam Spotlight Cam Battery Spotlight Cam Solar Stick Up Cam Battery (al...

  • Ring Solar Charger for the Ring Video Doorbell 3 or 3 Plus Information

    Getting the Correct Accessory It's important to make sure you have the right accessory for whatever model of Ring smart doorbell or Security Camera that you have. To find out the name of the Ring device you have in the Ring app, and see a complete list of accessories, click here.  Jump to an answ...

  • Installing your Ring Video Doorbell 3 and 3 Plus Solar Charger

    Installing your Solar Charger with your Ring Video Doorbell 3 or 3 Plus is a very a simple process. Scroll down for a step-by-step guide. Step One - (optional) Uninstall your Ring Video Doorbell 3 or 3 Plus If your Ring Video Doorbell 3 or 3 Plus has already been installed, you'll need ...

  • Device Compatibility List

    The following lists the device compatibility for the Quick release Battery Pack, Solar Panel, and Super Solar Panel.  Quick Release Battery Pack: Ring Video Doorbell 2 Ring Video Doorbell 3 Ring Video Doorbell 3 Plus Ring Video Doorbell 4 Peephole Cam Spotlight Cam Battery Spotlight Cam Solar St...

  • Picking the Correct Solar Panel for Your Environment

    The Ring Solar Panel and Super Solar Panel are designed to provide power for charging the Ring Stick Up Cam and Spotlight Cam. Which product is right for you depends on two important factors: Number of Motion Events per day: If your Ring device is in an area that detects more events every day t...

  • Super Solar Panel for Stick Up Cam and Spotlight Cam Information

    This article provides information on the Super Solar Panel for Stick Up Cam and Spotlight Cam.  Jump to an answer What is the Super Solar Panel for Stick Up Cam and Spotlight Cam?What comes in the box?Where can I purchase the Ring Super Solar Panel?What are the dimensions of Ring Solar Panel?Wha...

  • Downloadable Sticker Templates

    Please select one of the files below to download a security sticker that you can print yourself to let visitors know they're being monitored and recorded by Ring.

  • Spare Parts Information

    Ring has spare part kits available that contain everything you need to get your Ring device back where it belongs, protecting your home.  To find out how to determine the exact name of your Ring smart doorbell or Security Camera, you can click here and also see a complete list of product accessor...

  • Installing your Ring Video Doorbell 2 Solar Charger

    Installing your Solar Charger with your Ring Video Doorbell 2 is a very simple process. Scroll down for a step-by-step guide. Uninstall your Ring Video Doorbell 2 If your Ring Video Doorbell 2 has already been installed, you'll need to uninstall it before putting up your Solar Charger. ...

  • Solar Panel for Spotlight Cam and Stick Up Cam Battery Information

    Jump to an answer What is the Spotlight Cam Solar Panel?Where can I purchase the Spotlight Cam Solar Panel?What comes in the box?What are the dimensions of Ring Solar Panel?What are the technical specs of Ring Solar Panel?Can I use the Solar Panel with my Ring Doorbell?Can I use the Solar Panel w...

  • Solar Charger for Ring Video Doorbell (1st generation) information

    What is the Solar Charger for the Ring Video Doorbell (1st generation)? The Solar Charger for the Ring Video Doorbell is a small device that can be mounted behind your Ring Video Doorbell and connected to it with an included micro-USB cable. The Solar Charger for Ring Video Doorbell is convenient...

  • Welcome to Your Solar Security Sign

    Congratulations on your new Solar Security Sign! With a Solar Security Sign, you're letting the world know that you've taken steps to protect your home with Ring. This article will help you get your sign set up and give you a few tips on how to use it. Installation Installing Ring Solar Security ...