Support Center
General Information
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How Virtual Security Guard Works
Virtual Security Guard¹ is a monthly subscription service from Rapid Response that provides live monitoring of camera motion events for the compatible, enrolled cameras at your home or business. Trained agents will monitor events when a person is detected and act accordingly on your behalf. This...
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Virtual Security Guard FAQs
Virtual Security Guard¹ is a monthly subscription service from Rapid Response that provides live monitoring of camera motion events for the compatible, enrolled cameras at your home or business. Trained agents will monitor events when a person is detected and act accordingly on your behalf. A su...
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Requirements for Virtual Security Guard
Virtual Security Guard¹ is a monthly subscription service from Rapid Response that provides live monitoring of camera motion events for the compatible, enrolled cameras at your home or business. Trained agents will monitor events when a person is detected and act accordingly on your behalf.To use...
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Managing Your Events for Virtual Security Guard
Virtual Security Guard¹ is a monthly subscription service from Rapid Response that provides live monitoring of camera motion events for the compatible, enrolled cameras at your home or business. Trained agents will monitor events when a person is detected and act accordingly on your behalf. A sub...
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Virtual Security Guard Setup Guide
Virtual Security Guard¹ is a monthly subscription service from Rapid Response that provides live monitoring of camera motion events for the compatible, enrolled cameras at your home or business. Trained agents will monitor events when a person is detected and act accordingly on your behalf.A subs...
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How to Snooze Monitoring for Virtual Security Guard
With the Snooze feature, you can pause Virtual Security Guard1 monitoring for your property (up to 12 hours) or specific devices without disarming your Ring Alarm2. When Snooze is turned on, Rapid Response agents will not receive or review camera motion events triggered on the snoozed devices. Yo...