General Information
  • How Virtual Security Guard Works

    Virtual Security Guard¹ is a monthly subscription service from Rapid Response that provides live monitoring of camera motion events for the compatible, enrolled cameras at your home or business. Trained agents will monitor events when a person is detected and act accordingly on your behalf. This...

  • Virtual Security Guard FAQs

    Virtual Security Guard¹ is a monthly subscription service from Rapid Response that provides live monitoring of camera motion events for the compatible, enrolled cameras at your home or business. Trained agents will monitor events when a person is detected and act accordingly on your behalf. A su...

  • Requirements for Virtual Security Guard

    Virtual Security Guard1 is a monthly subscription service from Rapid Response that provides live monitoring of camera motion events for the compatible, enrolled cameras at your home or business. Trained Rapid Response guards will monitor events when a person is detected and act accordingly on you...

  • Managing Your Events for Virtual Security Guard

    Virtual Security Guard¹ is a monthly subscription service from Rapid Response that provides live monitoring of camera motion events for the compatible, enrolled cameras at your home or business. Trained agents will monitor events when a person is detected and act accordingly on your behalf. A sub...

  • Virtual Security Guard Setup Guide

    Virtual Security Guard¹ is a monthly subscription service from Rapid Response that provides live monitoring of camera motion events for the compatible, enrolled cameras at your home or business. Trained agents will monitor events when a person is detected and act accordingly on your behalf.A subs...

  • How to Snooze Monitoring for Virtual Security Guard

    With the Snooze feature, you can pause Virtual Security Guard1 monitoring for your property (up to 12 hours) or specific devices without disarming your Ring Alarm2. When Snooze is turned on, Rapid Response agents will not receive or review camera motion events triggered on the snoozed devices. Yo...