Support Center
Integrations
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How to Link Your Ring Account and Hippo Insurance Customer Portal
To qualify for the Hippo smart home policy discount, you need to: Have a Ring Alarm set up in your Ring App Link your Hippo and Ring accounts Grant consent for Hippo to receive information from Ring. If you enroll in Ring Alarm professional monitoring, additional policy discounts may be applied...
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How to Use Genie Garage Door Openers with Aladdin Connect and the Ring App
To get started with your Genie garage door opener and Amazon In-Garage deliveries, here's what you need: An Amazon account with Prime membership. Sign up for an Amazon account if you don't have one. Sign up for Amazon Prime. A compatible garage door opener system consisting of: The Gen...
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How to Set Up Amazon Key in the Ring App to Get In-Garage Deliveries
Step One Important: Check your zip code to see if Amazon supports in-garage deliveries in your area. Check to see that you have a garage door that's compatible. When you set up your garage door opener in the Ring app, you'll have an option to set up in-garage delivery. If you have not set ...
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How to Set Up Aladdin Connect App to your Ring App
Open your Ring app. Tap the Menu (≡) on the upper-left Tap Set up a device. Tap Garage Door Openers. Tap Genie or Overhead Door to match the brand of garage door opener you have. You will be asked if you wish to add Genie/Overhead Door to your Ring app. Tap Continue. If you have not yet...
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How Amazon Key Works with In-Garage Delivery in the Ring App
With a Ring security camera and Ring Protect plan, you can record in-garage deliveries by linking your Ring security camera and customize your delivery notifications. How Amazon Key Works for In Garage Delivery On delivery day, you’ll receive a notification that your package is out for deli...
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How to Use the Offline Delivery Feature in the Ring App with Amazon Key
Linked cameras will record your Amazon Key-In Garage Delivery if you have a Ring Protect subscription. The recordings will be available in your Ring app timeline after the driver delivers your package. It is recommended to enable the Offline Delivery setting when linking your security cameras. Th...
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How to Use Level Bolt and Level Touch in the Ring App
The Level Bolt and Level Touch are smart locks designed to fit easily into a deadbolt opening and blend naturally with the style of a home. You can access your Level Bolt and Level Touch functions inside the Ring app by linking your Level app with your compatible Ring Video Doorbell Pro 2 and Fl...
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Setting Up Your Schlage Encode Lock
Follow these instructions to set up your Schlage Encode lock in the Ring app. Set up your Schlage account Schlage app for iOS Schlage app for Android Note: Make sure you have your Schlage account login and password handy during setup in the Ring app. Schlage resources: Installation Videos Inst...
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Lennar and Ring Protect Plus (1st Gen)
In September 2021, Ring introduced a subscription called Ring Protect Pro. As a result, some features that were part of Ring Protect Plus were moved to Ring Protect Pro.If you’re a Lennar homeowner and you had a Ring Protect subscription on September 28, 2021, your subscription is now called Ring...
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Using Your Level Bolt and Level Touch in the Ring App
The Level Bolt and Level Touch are smart locks, designed to fit easily into a deadbolt opening and blend naturally with the style of a home. Level lets family, friends or service providers share access via the Ring app and allows for automation such as automatically locking the door when someone ...
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Lennar Homeowners with Hippo Insurance Eligible for Discounts with Ring
Lennar Communities Connected by Ring homes comes pre-installed with Ring Alarm security system and a Flo water shutoff. If you purchased home insurance from Hippo for your Lennar home, you may be eligible for a smart home policy discount. To qualify for the Hippo smart home policy discount, you n...
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Honeywell Home T5, T6, T9 and T10 Pro Smart Thermostat Set Up and Use
The Honeywell Home T5, T6, T9 and T10 Pro Thermostats are now available in the Ring app. You can adjust the temperature, change from heat to cool, and turn on and off the fan all from the Ring app, allowing you to save on energy costs. Please note that if you want to program your thermostat, you...