What to Know
  • A Helpful Guide to Request for Assistance Posts

    What is a Request for Assistance post? ‘Request for Assistance’ is a post category within Neighbors that enables public safety agencies  to ask the public for help with an active investigation.  What is the difference between Request for Assistance posts and posts in other categories? There are a...

  • Press Kit: Neighbors and Neighbors Public Safety Service

    Ring's mission is to make neighborhoods safer. That's why Ring provides the Neighbors app as a free tool for communities to connect and share valuable safety information from reliable sources--whether or not they own a Ring device. Ring provides this Press Kit and the materials included below so ...

  • How Is My Information And Content Kept Private On The Neighbors App?

    Ring will continue to innovate on behalf of our users to help make neighborhoods safer. We will do so with our users, their privacy and the security of their information at the top of our priority list. We know that our users place a huge amount of trust in us, and we have every intention of cont...

  • Neighbors Privacy Notice

    Does Neighbors have a privacy notice? Ring’s Privacy Notice is available here: https://shop.ring.com/pages/privacy-notice How Is My Information And Content Kept Private On The Neighbors App? Ring will continue to innovate on behalf of our customers to help make neighborhoods safer. We will do so ...

  • Ring Neighbors' Community Guidelines

    Welcome to Neighbors. Neighbors is a place to share, discuss and raise awareness about crime and safety-related activity in your community. We believe that when communities work together, we create safer neighborhoods.  Have something to share? Here is what you should report to your neighborhood:...

  • Neighbors Public Safety Service: Terms of Service

    Last updated on June 7, 2021 By accessing this site, you agree: to use Neighbors Public Safety Service (NPSS) solely for legitimate public safety purposes and that you will secure, use, retain, and delete information, videos, and photos shared by users and obtained through Neighbors Public Sa...

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How To Use
  • Uploading images, photos, or videos to the Neighbors app

    When posting safety information on Neighbors, it's always best to be as specific and accurate as possible. One of the best ways to provide accurate information is to upload any type of media, whether images or video, that relates to your post.  This article will answer common questions concerning...

  • Neighbors Feed disable setting information

    Neighbors is a free app from Ring that provides you with real-time crime and safety events delivered directly to your phone. You can easily share and communicate with your community about crime and safety issues impacting your neighborhood. Neighbors can be used alone but it’s also incorporated i...

  • Neighbors App Information

     What is Neighbors? Neighbors is a free app from Ring that provides you with real-time crime and safety events delivered directly to your phone. You can easily share and communicate with your community about crime and safety issues impacting your neighborhood. By working together, we can pursue o...

  • How Public Safety Agencies Use Neighbors

    What is Neighbors Public Safety Service?Neighbors Public Safety Service (NPSS) is the interface that allows public safety officials to connect, communicate and share hyper-local updates with their communities. With NPSS, public safety users can see and comment on publicly posted content from the ...

  • Ring Law Enforcement Guidelines

    Ring Law Enforcement Guidelines These guidelines are intended for use by law enforcement when seeking information from Ring LLC, or its subsidiaries (“Ring”). Required Legal Process Ring will not release user information to law enforcement except in response to a valid and binding legal request p...

  • A Helpful Guide to Video Requests

    What is a video request?After joining Neighbors, public safety agencies may submit a video request through Neighbors asking their community to assist an investigation by voluntarily sharing videos. Users can ignore the request and also change their privacy settings to avoid receiving future reque...

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