Helpful Resources

What to Know
  • Missing People Post

    What is a Missing People post? A Missing People post is intended to allow your community to be on the lookout for a missing person, or that someone has been found. You can include videos, images, and text. Be sure to include vital information such as a description of the individual, the date and ...

  • A Helpful Guide to Request for Assistance Posts

    What is a Request for Assistance post? ‘Request for Assistance’ is a post category within Neighbors that enables public safety agencies  to ask the public for help with an active investigation.  What is the difference between Request for Assistance posts and posts in other categories? There are a...

  • Press Kit: Neighbors and Neighbors Public Safety Service

    Ring's mission is to make neighborhoods safer. That's why Ring provides the Neighbors app as a free tool for communities to connect and share valuable safety information from reliable sources--whether or not they own a Ring device. Ring provides this Press Kit and the materials included below so ...

  • How Is My Information And Content Kept Private On The Neighbors App?

    Ring will continue to innovate on behalf of our users to help make neighborhoods safer. We will do so with our users, their privacy and the security of their information at the top of our priority list. We know that our users place a huge amount of trust in us, and we have every intention of cont...

  • Neighbors Privacy Notice

    Does Neighbors have a privacy notice? Ring’s Privacy Notice is available here: https://shop.ring.com/pages/privacy-notice How Is My Information And Content Kept Private On The Neighbors App? Ring will continue to innovate on behalf of our customers to help make neighborhoods safer. We will do so ...

  • Neighbors by Ring Community Guidelines

    We believe that when communities work together, we create safer neighborhoods.  Neighbors is a free service for all residents to share, discuss and raise awareness about crime and safety-related activity in your community. Our guidelines are constantly evolving and will continue to expand as we l...

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How To Use
  • Pet Profile and Lost Pet Post information

    Pet Profiles is a feature in the Neighbors App that allows you to store photos and information about pets that can help you and people in your community find lost pets using a Lost Pet post. How do you create a Pet Profile?Creating a Pet Profile is easy, simply follow the instructions below: Tap...

  • Using the Contact Me Feature on the Neighbors App

    The Contact Me feature on the Neighbors App gives you the option to allow other users to contact you about a post without you providing any personal information like your name or phone number. How does the Contact Me feature work? When posting to Neighbors, there may be instances where you’d like...

  • Uploading images, photos, or videos to the Neighbors app

    When posting safety information on Neighbors, it's always best to be as specific and accurate as possible. One of the best ways to provide accurate information is to upload any type of media, whether images or video, that relates to your post.  This article will answer common questions concerning...

  • Neighbors Feed disable setting information

    Neighbors is a free app from Ring that provides you with real-time crime and safety events delivered directly to your phone. You can easily share and communicate with your community about crime and safety issues impacting your neighborhood. Neighbors can be used alone but it’s also incorporated i...

  • Neighbors App Information

     What is Neighbors? Neighbors is a free app from Ring that provides you with real-time crime and safety events delivered directly to your phone. You can easily share and communicate with your community about crime and safety issues impacting your neighborhood. By working together, we can pursue o...

  • How Public Safety Agencies Use Neighbors

    What is Neighbors Public Safety Service?Neighbors Public Safety Service (NPSS) is the interface that allows public safety officials to connect, communicate and share hyper-local updates with their communities. With NPSS, public safety users can see and comment on publicly posted content from the ...

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