Helpful Resources

What to Know
  • Missing People Post

    What is a Missing People post? A Missing People post is intended to allow your community to be on the lookout for a missing person, or that someone has been found. You can include videos, images, and text. Be sure to include vital information such as a description of the individual, the date and ...

  • A Helpful Guide to Request for Assistance Posts (Posts by Public Safety Agencies)

    What is a Request for Assistance post? ‘Request for Assistance’ is a post category within Neighbors that enables public safety agencies  to ask the public for help with an active investigation.  What is the difference between Request for Assistance posts and posts in other categories? There are a...

  • Neighbors and Neighbors Public Safety Service Press Kit

    Ring's mission is to make neighborhoods safer. That's why Ring provides the Neighbors app as a free tool for communities to connect and share valuable safety information from reliable sources--whether or not they own a Ring device. Ring provides this Press Kit and the materials included below so ...

  • Neighbors App Privacy and Data

    Ring will continue to innovate on behalf of our users to help make neighborhoods safer. We will do so with our users, their privacy and the security of their information at the top of our priority list. We know that our users place a huge amount of trust in us, and we have every intention of cont...

  • Neighbors Privacy Notice

    Does Neighbors have a privacy notice? Ring’s Privacy Notice is available here: https://shop.ring.com/pages/privacy-notice How Is My Information And Content Kept Private On The Neighbors App? Ring will continue to innovate on behalf of our customers to help make neighborhoods safer. We will do so ...

  • Neighbors by Ring Community Guidelines

    We believe that when communities work together, we create safer neighborhoods.  Neighbors is a free service for all residents to share, discuss and raise awareness about crime and safety-related activity in your community. Our guidelines are constantly evolving and will continue to expand as we l...

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How To Use
  • Add New Locations to your Neighbors Feed

    In the Neighbors and Ring app, you can add up to three US-based locations or neighborhoods to your feed without the need for a Ring device. You can toggle between different neighborhood locations in real time and get safety content like crime, safety, lost pets, and other important alerts directl...

  • Creating a Pet Profile, Lost Pet Post, or Lost Pet Flyer

    You can store photos and information about your pets using Pet Profiles and Lost Pet posts in the Neighbors app to help keep your furry friends safe in your community. Jump to Answer: How to create a Pet Profile How to create a Lost Pet Post How to set up a Lost Pet Flyer What happens after you'v...

  • Using the Neighbors App Contact Me Feature

    In the Neighbors app, you can choose to allow users to contact you about a post without providing any personal information (e.g. name or phone number). The Contact Me feature gives others the ability to contact you in real-time to provide information  relevant to your Neighbors post. How does the...

  • Uploading images, photos, or videos to the Neighbors app

    When posting safety information on Neighbors, it's always best to be as specific and accurate as possible. One of the best ways to provide accurate information is to upload any type of media, whether images or video, that relates to your post.  This article will answer common questions concerning...

  • Disabling your Neighbors feed and notifications

    Learn how to disable the Neighbors feed and subsequent notifications from the Ring app. Neighbors is a free app from Ring that provides you with real-time crime and safety events delivered directly to your phone. You can easily share and communicate with your community about crime and safety issu...

  • Neighbors App Information

     What is Neighbors? Neighbors is a free app from Ring that provides you with real-time crime and safety events delivered directly to your phone. You can easily share and communicate with your community about crime and safety issues impacting your neighborhood. By working together, we can pursue o...

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