Accessories
  • Ring Access Controller Pro 2 Information

    If you live in a home or small building with a security gate, the Ring Access Controller Pro 2 can provide access through your gate for authorized visitors and Amazon deliveries by using the Ring app. This article answers common questions concerning the Ring Access Controller Pro 2. If you are an...

  • Ring Car Alarm Information

    Ring Car Alarm is a simple, affordable auto security solution. It’s easy to install and works with at least 99% of vehicles on the road today. Ring Car Alarm will notify you of detected activity in relation to your car, such as bumps, opening doors, or pulling on door handles when connected to wi...

  • Ring Car Connect Information

    Ring Car Connect for Tesla is an aftermarket security upgrade for Tesla cars that allows you to watch and download recorded footage from the cameras located around you vehicle. Ring Car Connect will allow you to use the Ring App to view all vehicle camera angles for both Sentry Mode and footage c...

  • Ring Car Cam Information

    Ring Car Cam is a car security camera that helps protect your car wherever it’s parked. Ring Car Cam is on-guard with smart sensors to detect certain events both around and inside the vehicle, alerting owners of events that may indicate bumps, impacts, break-ins, movements inside the vehicle, and...

  • Ring Chime (2nd Generation) Information

    The Ring Chime (2nd Generation) is an updated version of the Ring Chime (1st Generation). In addition to a stylish new design Ring Chime's 2.4 GHz wifi connectivity will help you get notification for any and all of your Ring devices. This article will cover commonly asked questions about the Chi...

  • Selecting Chime Tones for the Ring Chime

    The Ring Chime includes a feature that allows you to select from a variety of Chime Tones from within the Ring app to alert you for both Ring and Motion Alerts. Choosing Your Ringtones To select your ringtones: Open the Ring app. Tap the three lines on the top left of the Dashboard. Tap Devi...

  • Ring Chime (1st Generation) Information

    Note: This article is for the Ring Chime (1st Generation) or Ring Chime Pro (1st generation) product. The Ring Chime and Ring Chime Pro (1st generation) are no longer being sold on Ring.com. Use this article only if you have a Ring Chime or Ring Chime Pro (1st generation).  More information on th...

  • Download the Manual - Ring Chime (1st generation)

    Ring products are designed for easy setup and use. To find the user manual for your Ring Chime in your language, select it in the list below. Click here for the English version of the manual.  

  • Setting Up Your Ring Chime (1st generation) in the Ring App

    Setting up your Ring Chime in the Ring app is simple. Simply scroll down for a step-by-step guide. One - Download the Ring App To download the Ring app: On your mobile device, go to: App Store (for iOS devices) Google Play Store (for Android devices). Two - Create or Log in to Your Account If ...

  • How to Link your Ring Devices to a Chime or Chime Pro )1st generation)

    The Chime and Chime Pro are plug-in devices that provide audible alerts whenever motion is detected or a doorbell’s button is pressed. The difference between the Chime and Chime Pro is that the Chime Pro is a wifi extender, in addition to providing audible alerts inside your home.  Before you lin...

  • Chime Pro (2nd Generation) Warranty, Safety, and Legal Information

    For North America IMPORTANT PRODUCT INFORMATION Safety and Compliance Information. Use Responsibly. Read all instructions and safety information before use. SAFETY INFORMATION FAILURE TO FOLLOW THESE SAFETY INSTRUCTIONS COULD RESULT IN FIRE, ELECTRIC SHOCK, OR OTHER INJURY OR DAMAGE. Chime Pro i...

  • Ring Chime Pro (2nd Generation) Information

    The Ring Chime Pro (2nd Generation) is an updated version of the Ring Chime Pro (1st generation) wifi extender. In addition to a stylish new design with a built-in nightlight, the Ring Chime Pro (2nd generation) boasts dual-band 2.4 GHz and 5 GHz wifi connectivity and guided feedback during setup...

  • Setting Up Your Ring Chime Pro (2nd Generation) to Work with a Ring Device

    To learn how to set up a Chime Pro and connect it to your Ring device follow the instructions below. Download the Ring app and Create a Ring Account iOS (iPhone/Apple)  Android  Note: You might need to create an iCloud account for iOS (iPhone) or a Google Play account for Android users. Note: Whe...

  • Using Chime Pro Placement Test to optimize your wifi

    The Ring Chime Pro has a built-in wifi extender to boost your network for all your Ring doorbells and cameras. It’s important to install your Ring Chime Pro in a location where it gets a strong wifi signal from your router yet is able to extend a strong signal to your doorbells and cameras. The C...

  • Troubleshooting Your Ring Chime Pro (2nd generation) and Understanding Light Patterns

    The Ring Chime Pro is a combination wifi extender and internal doorbell that only works with Ring devices and works best with devices that won’t be moved frequently, like a doorbell or stationary security camera. Most other wifi extenders are designed to work with one device and are unaware of ot...

  • Download the Manual - Ring Chime Pro (1st generation)

    Ring products are designed for easy setup and use. To find the user manual for your Ring Chime Pro in your language, select it in the list below. Click here for the English version of the manual. Haga clic aquí para ver la versión en español del manual. Klik her for den danske version af manuale...

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  • Device Compatibility List

    The following lists the device compatibility for the Quick Release Battery Pack, Solar Panel, and Super Solar Panel.  Quick Release Battery Pack: Ring Video Doorbell 2 Ring Video Doorbell 3 Ring Video Doorbell 3 Plus Ring Video Doorbell 4 Peephole Cam Spotlight Cam Battery Spotlight Cam Solar St...

  • Ring Plug-in Adapter (2nd Generation)

    The Ring Plug-in Adapter (2nd Generation) is designed to convert battery-powered Ring Video Doorbells to run off of line current. It can also be used in place of a direct power connection with the Ring Video Doorbell Pro, Ring Video Doorbell Pro 2, and Video Doorbell Wired..   The following artic...

  • Charging Station for Quick Release Battery Pack information

    You can quickly recharge one or two Quick Release Battery Packs with the specially designed Ring Charging Station. This article will give you all the details you need on this Video Doorbell accessory.What is the Charging Station for Quick Release Battery Pack?The Charging Station for Quick Releas...

  • Spare Parts Information

    Ring has spare part kits available that contain everything you need to get your Ring device back where it belongs, protecting your home.  To find out how to determine the exact name of your Ring smart doorbell or Security Camera, you can click here and also see a complete list of product accessor...

  • Ring Intercom Kit information

    What is the Ring Intercom Kit?If you have an old intercom on your home, The Ring Intercom Kit will allow you to remove the intercom and replace it with the Ring Intercom Kit. This allows you to mount your new Ring doorbell without drilling new holes in your home. The Ring Intercom Kit is only com...

  • Solar Charger and Solar Panel for Ring Doorbells troubleshooting

    The following article answers commonly asked questions concerning troubleshooting the solar panel and solar charger for Ring Doorbells My Ring app is showing a “Not Connected” on the Device Health page. I know my solar panel or solar charger is connected to my Ring doorbell, though. What’s going ...

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  • ConnectMeBetter Information

    Ring has partnered with ConnectMeBetter to help sell and install select Ring products in your home in select markets across the US. ConnectMeBetter provides in-person sales, education, and installation support. To see if ConnectMeBetter is offering sales and installation in your area, please call...

  • OnTech professional installation for Ring products

    Ring has teamed up with OnTech Smart Services to provide installation on select Ring products. OnTech provides national coverage in every US zip code, including Alaska and Hawaii.  Visit ontechsmartservices.com/ringinstall to see which Ring devices can be installed and book your installation appo...

  • Amazon Home Services Installation

    Ring is proud to partner with Amazon Home Services (AHS) to help fully install Ring products in your home. Regardless of the Ring product you would like to have installed, AHS professionals can get the job done quickly and correctly. This article answers questions regarding Ring's partnership wit...

  • Migrating the Ring Access Controller Pro to the Ring App from the Key App

    As of January 15, 2021 the Key app will no longer support the Ring Access Controller Pro. From that point forward, management of your Ring Access Controller Pro will now be done directly in the Ring app.If you have not done so yet, you can setup the Ring Access Controller Pro on the Ring app by f...

  • Setting up the Ring Access Controller Pro in the Ring app

    To set up your Ring Access Controller Pro in your Ring app, simply scroll down to follow the step-by-step instructions. Before you begin Download the Ring app and be sure it’s been updated to the latest version before you begin. Link your Ring account to your Amazon account Tap Link Accounts En...

  • Ring Access Controller Pro Information

    If you live in a home or small building with a security gate, the Ring Access Controller Pro can provide access through your gate for authorized visitors and Amazon deliveries by using the Ring app. This article answers common questions concerning the Ring Access Controller Pro. General Question...

  • Ring Access Controller Pro Installer Instructions

    Section 1: Kit Contents 1 x Ring Access Controller Pro 1 x 10-pin Screw-type Plug-in Connector 1 x USB Power Supply 1 x 10ft Micro USB Cable 4 x Cable Labels   Recommended Additional Tools & Equipment  RJ45 Ethernet cable (for Ring Access Controller Pro Ethernet only - 3 meters ...

  • Amazon Sidewalk Information

    How to opt in or out of Amazon Sidewalk  Sidewalk compatible Ring and Amazon devices  What is Amazon Sidewalk?Amazon Sidewalk is a shared network (US only), that helps wifi devices work better. Operated by Amazon at no charge to customers, Sidewalk can help simplify new device setup, extend the l...

  • Amazon Sidewalk Compatible Devices

    How to opt in or out of Amazon Sidewalk General information about Amazon Sidewalk To find out the name of your Ring device in the Ring app    Amazon Sidewalk Compatible Devices  Ring Floodlight Cam (2019) Ring Floodlight Cam Wired Pro (2021) Ring Spotlight Cam Wired (2019) Ring Spotlight Cam M...

  • Opting In and Out of Amazon Sidewalk

    Amazon Sidewalk is a shared network that helps Ring devices stay online by allowing them to work during internet outages.  You can opt in or out of Amazon Sidewalk at any time.  How do I opt-out of Amazon Sidewalk? In order to opt-out of Amazon Sidewalk, follow these instructions:  Open your Ri...

  • Ring's X Line Product Information

    The X Line of products consist of bundles of existing Ring devices and services designed with the professional installer in mind. Each bundle is built around a Ring doorbell or security camera and includes a Ring Protect Lifetime Basic Plan along with a three-year limited warranty. This article w...

  • X Line Protect Lifetime Basic Plan and Warranty information

    The X Line of products is a bundle of Ring devices and services designed with the professional installer in mind. Each bundle is built around a premium Ring doorbell or security camera and includes a Ring Protect Lifetime Basic Plan along with a three-year limited warranty. What is the Ring Prote...