You may have been using the Live View feature in the Ring app to access different apps on your mobile device. These links will no longer be available, but you can use the resources below to access the apps directly.ADT PulseiOS (Apple) AndroidKevoiOS (Apple)AndroidKisiiOS (Apple)AndroidLockitronL...

Why do I need to confirm my address? To enable new features for your Ring products, it's important that your address info is current and that any duplicate addresses are removed. What does this do for me? This enables new security features and makes setting up future Ring devices faster and easie...

Code: P7-02 It’s always a good idea to keep your home wifi network secured with a password. In fact, for your safety, you should not connect your Ring products to networks without one. But there’s more to wifi security than a simple password. There are a few different standards your router coul...

Learn how to keep your Ring app and mobile device's operating system up-to-date. Update your mobile device to the latest operating system Whether you are using Android or Apple, we recommend updating to the latest operating system (OS) on your phone or tablet to better protect your mobile devices...

Use the privacy features in the Ring app to comply with applicable local and national laws and respect your neighbors' privacy. Creating Privacy Zones A Privacy Zone is an area within your Ring device camera's field-of-view that you can define as off-limits. The Ring app won't display anything wi...

Your personal data privacy and security is a priority at Ring.  Note: Ring will never ask you for your password. At Ring, we’ll never ask you for information like your account password or entire credit card number. We do ask you for some information to verify your account when you contact us, so ...

Learn how to manage which devices are logged in and authorized to access your Ring account. Get to know Authorized Client Devices In Control Center, you can manage the phones, tablets, and computers that are authorized to log in to your Ring account. Each time you successfully log in to Ring wit...

Learn how to update your Ring account information like your name, email, phone number, password and more. Get to know Account Management With Account Management, you can manage your Ring account information: how your name appears in your account, change your phone number, update your email, and ...

Learn to update how your name appears in your Ring account. Updating your Name You can change or update your name in the Ring app or your account at Ring.com. From the Ring app: Open the Ring app. Tap the menu (☰) and scroll down to Control Center. Tap Account Management. Under Name, tap Updat...

Learn all the ways you can verify your account when signing in to Ring, or when speaking to Customer Support. Get to know Account Verification With Account Verification, you can choose how you want to receive your 6-digit verification code whenever you sign in to the Ring app or your account at...

Learn how to add Live View widgets to your phone or tablet's home screen. Get to know Live View widgets With Ring Live View widgets, you can access Live View on your Ring video doorbells and security cameras with just a tap, right from the home screen of your smartphone or tablet. Ring Live View...

In the Ring app, zero coordinate locations (0x0) are not valid. To ensure your Ring app features are functioning properly, please add a valid address for your location. Zero coordinate locations may cause the following issues in the app: The time zone is undefined for a user’s location. Map Vie...

It’s important to keep your mobile device(s) updated and your Ring app updated so you get the most benefits from your technology. The easiest way to keep your mobile device(s) and Ring app updated is to set up automatic updates in your mobile device settings. 1. Set Up Automatic Updates for your ...

If you haven't set up Map View, use this link for step-by-step instructions. To use Map View, you'll need to:  Have the latest version of the Ring app. Enable the Ring Alexa Skill. If you don't turn on the Alexa Skill feature, your app will display an error. Add Alexa-Connected devices to the...

Code: W6-01 Extreme temperatures and other conditions may cause your Ring video doorbell or security camera to overheat. When this happens, you’ll see an error message in your Ring app that says (Your Device) is in Cool Down Mode. For tips on how to prevent your Ring devices from overheating, ...

The Ring app uses your phone number for two-factor authentication, and more. You can update your phone number in the Ring app or in your account at Ring.com.  Receive your verification codes via a different phone number when signing in. How to change your Ring account phone number From the Ring a...

Get 24/7 hands-free access to emergency support via your Amazon Echo devices with Alexa Emergency Assist. What is Alexa Emergency Assist? Alexa Emergency Assist, available in the United States only, is a new Alexa service that gives you 24/7 hands-free access to Urgent Response via Amazon’s Echo-...

Ring device owners with a Ring Protect subscription can opt in to Person and Package Announcements to get Alexa Person and Package Detection Announcements to get automatic live view of your Ring camera feed on your Echo Show, Fire TV, or Fire Tablet, a voice announcement, and a mobile push notif...

Create a smart home by syncing your Ring devices with your Amazon Alexa-enabled device. Ring devices are compatible with Alexa-enabled devices such as Echo Show, Echo Spot, Echo Dot, Fire Tablets (7 and above), Fire TV (2 and above), Fire TV Cube (1 and above), Fire TV Stick 4K, Fire TV St...

To connect and control a Ring video doorbell or security camera with a compatible Alexa-enabled device, you’ll need to add Ring as a skill in your Alexa app. Then you’ll be able to use voice commands for your Ring device(s), including doorbells and cameras, and access Live View on compatible Echo...

Routines are a series of commands you can set your Alexa to perform when it is connected to a Ring device (such as a doorbell or security camera), usually triggered by an event such as motion detection. Routines follow a simple formula: when this  happens (for example, your doorbell detects motio...

Connecting Ring Devices with Alexa is a simple process. To accomplish this, you’ll need to add Ring as a Skill in your Alexa app. Once this is done, you’ll be able to use a variety of Alexa-enabled devices with your Ring devices. Certain Ring device features require compatible Alexa-enabled devic...