Support Center
Security Cameras
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Understanding Dual Power Mode
You can optimize the performance of some Ring devices with Dual Power Mode, which switches between Battery Mode and Wired Mode to improve the configuration of key features in a way that works best for your situation.Ring devices equipped with Dual Power Mode include: Spotlight Cam Pro Spotlight ...
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Stick Up Cam Versions
Ring Stick Up Cam (3rd Generation) is available in Battery/Solar and Plug-in versions. If your camera plugs into an outlet, you can learn more about it here: Stick Up Cam (3rd Generation) Plug-inLearn more about your Stick Up Cam (3rd Generation) Plug-in and accessories. If it uses a Quick Releas...
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Top Three Security Camera Tips
If your battery-powered Ring security camera is offline, it could be because the battery needs to be recharged, it's disconnected from wifi, or both. Keep these three things in mind to get the best performance. Make sure your battery is charged to 100% Charge your battery until the orange l...
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Choosing a Security Camera
Find the right Ring Video Doorbell or bundle for you. Launch the Ring Security Builder quiz Shop all Security Cameras Shop Security Camera bundles Find the right accessories for all Security Cameras
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Comparing Ring Security Cameras
Find the right Ring Security Cameras or bundle for you. Launch the Ring Security Builder quiz Shop all Security Cameras Shop Security Camera bundles Find the right accessories for all Security Cameras
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Ring Installation Tips
Get the most out of your extra layer of security, with these practical tips on installing your device and getting set up with Ring. Choose the perfect spot for your Ring device Whether it’s a Ring Video Doorbell or Security Camera, find the right spot to ensure your Ring device is picking up mot...
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Stick Up Cam Pro Information
Learn about the tech specs, installation, features and compatibility of Stick Up Cam Pro. What is Stick Up Cam Pro? Stick Up Cam Pro is a security camera with three different power options: Battery, Plug-In, and Solar. It uses advanced features like 3D Motion Detection, HDR video, and Bird's Eye...
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Installing your Stick Up Cam Pro Battery
To install your Stick Up Cam Pro Battery, follow these steps. Quick Start1. Download and open the Ring app.2. Select Set Up a Device.3. Scan QR code with the Ring app.Hardware includedTools neededRemove protective film from device. This ensures your device works properly.Remove the battery.Twist ...
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Installing your Stick Up Cam Pro Plug-In
This article will outline the step-by-step process to install your Stick Up Cam Pro Plug-In. Before you begin installing your Stick Up Cam Pro Plug-In, make sure that you’re following safety code standards.Quick Start1. Download and open the Ring app.2. Select Set Up a Device.3. Scan QR code with...
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Installing your Stick Up Cam Pro Solar
Install your Stick Up Cam Pro Solar using this step-by-step process.Quick Start1. Download and open the Ring app.2. Select Set Up a Device.3. Scan QR code with the Ring app.Hardware includedTools neededRemove protective film from device. This ensures your device works properly.Remove the battery....
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Spotlight Cam Plus Information
Frequently Asked Questions What is Spotlight Cam Plus? Spotlight Cam Plus is an outdoor security camera that can be used to capture out-of-sight areas and blind spots. It’s equipped with Color Night Vision, customizable Motion Detection, and Motion-Activated Lights. Just mount the wireless camer...
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Installing your Spotlight Cam Plus
Get step-by-step instruction on how to install your Ring Spotlight Cam Plus. Download the Ring app.Get the latest version of the Ring app to ensure you have access to new features and other in-app tools. Quick Start1. Open the Ring app.2. Select Set Up a Device.3. Scan QR code with the Ring app. ...
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Installing your Spotlight Cam Plus Plug-In
This article outlines the step-by-step process to install your Spotlight Cam Plus Plug-In. Quick Start1. Download and open the Ring app.2. Select Set Up a Device.3. Scan QR code with the Ring app. Hardware included Security screw for metal collar Mounting screws Wall anchors Cable clips Cable cl...
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Physically Installing Spotlight Cam Plus Solar
1. Quick Start. 1. Download and open the Ring app. 2. Tap the menu (≡), then select Set Up a Device.3. Scan QR code with the Ring app. Hardware included: Security screw for metal collar. Mounting screws. Wall anchors. Tools needed: Phillips-head screwdriver. Drill (optional). Note: Remove p...
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Installing your Spotlight Cam Plus Wired
To install your Spotlight Cam Plus Wired, follow our step-by-step instructions for installing the Hardwired Kit for Cameras and the additional steps for attaching your Spotlight Cam Plus here: Hardwired Kit for Cameras Installation Guide Before you begin installing your Spotlight Cam Plus, make s...
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Spotlight Cam Pro Information
This article has information related to the Spotlight Cam Pro. What is the Spotlight Cam Pro? Spotlight Cam Pro is an outdoor security camera that includes advanced video, audio, connectivity, and motion detection features. The product provides outdoor coverage for common blind spot areas in cle...
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Installing your Spotlight Cam Pro
This article outlines the step-by-step process to install your Spotlight Cam Pro. Quick Start 1. Download and open the Ring app.2. Select Set Up a Device.3. Scan QR code with the Ring app. Hardware included Mounting screws Mounting anchors Tools needed Phillips-head screwdriver Drill (option...
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Installing your Spotlight Cam Pro Plug-In
Install your Spotlight Cam Pro Plug-In using this step-by-step guide. Before you begin 1. Download and open the Ring app. 2. Tap the menu (≡) on the left side of your dashboard. 3. Tap Set Up a Device and select Cameras. 4. Tap I'm ready to Scan. 5. Scan the QR code with the Ring app. Hardware in...
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Installing your Spotlight Cam Pro Solar
This article outlines the step-by-step process to install your Spotlight Cam Pro Solar. Quick Start 1. Download and open the Ring app.2. Select Set Up a Device.3. Scan QR code with the Ring app.Hardware included Mounting screws Mounting anchors Tools needed Phillips-head screwdriver Drill (o...
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Installing Your Spotlight Cam Pro Wired
To install your Spotlight Cam Pro Wired, follow our step-by-step instructions for installing the Hardwired Kit for Cameras and the additional steps for attaching your Spotlight Cam Pro here: Hardwired Kit for Cameras Installation Guide Before you begin installing your Spotlight Cam Pro, make sure...
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Hardwired Kit Setup Guide for Spotlight Cam Plus and Spotlight Cam Pro (US/NA)
Installing your Wired Wall Mount: Hardware included: Tools needed: Shut off power at the breaker. Note: If your power system is classified as OVC Ill, please check the building "Distribution Panel", Ex switch panel has an installed Surge Protectors. Ensure that the surge protector is a UL 1449...