General Information

• Price Update for Ring Protect Basic on July 1, 2022

  On July 1, 2022, we announced expanded features for Ring Protect Basic to improve how you use your Ring device, and to give you more peace of mind. With these expanded features, the price of a Ring Protect Basic subscription increased to $3.99 per month or $39.99 per year, for each home device. F...
• General Information on Ring Protect Subscription Plans

  The Ring Protect Plan is an optional subscription that gives you access to paid features for Ring devices such as video doorbells, cameras, and alarms. With a Ring Protect Plan, you can save, review, and share video recordings1 from your Ring devices to your Ring account. There are three Ring Pro...
• Ring Protect Trial information

  What is a Ring Protect Trial?A Ring Protect Trial is a 30-day period that begins when you set up a Ring doorbell, camera, or alarm in the Ring App, unless you’re already a subscriber at the same location of the new device. During the trial period, you’ll have access to Ring Protect subscription b...
• Information about Ring Protect Pro

  Ring Protect Pro is a subscription plan for Ring doorbells, cameras, and alarms. Ring Protect Pro offers all the benefits of Basic and Plus plans, and includes special features for Ring Alarm and Ring Alarm Pro.Features in Ring Protect Pro Professional Monitoring1 Alarm Cellular Backup 2 24/7 Ba...
• Ring Protect Pro Plan and the Ring Alarm

  Ring Protect Pro is an optional subscription that covers video recording services for Ring devices. The Ring Protect Pro Plan also allows you to get 24/7 Professional Monitoring,* Backup Internet, and more for your Ring Alarm or Ring Alarm Pro system (if it's available in your area), and gives y...
• Ring Protect Plus (1st Gen) Information

  If you were a Ring Protect Plus subscriber on September 28, 2021, your subscription is now called Ring Protect Plus (1st Gen)1. Your subscription costs the same as before, and you get to keep the benefits you had with Ring Protect Plus. To see if you’re eligible for Protect Plus (1st Gen), log in...

How to Subscribe

• How to Subscribe to a Ring Protect Plan

  Ring Protect is a subscription plan that unlocks premium features for Ring products. With Ring Protect, your security cameras and doorbells can record and save video with video history, for up to 180 days in the US.1 All Ring Protect plans also include the Ring Protect discount, which gives you ...
• Purchasing a Ring Protect Plan through Amazon.com

  Ring Protect is a subscription service that lets you unlock premium features for your Ring devices. Choose the Ring Protect Plan that’s right for you and sign up for a monthly subscription, or save by paying for one full year. Your subscription will renew automatically until you cancel, which you...
• Subscribe to Ring Protect on your Mobile Phone

  A Ring Protect Plan is a subscription that gives you access to paid features for Ring doorbells, cameras, and alarms. With a subscription, you can save, review, and share video recordings from your Ring devices to your Ring account. Without a subscription, you can still view real-time video for R...

Manage Subscription

• View Billing History for a Ring Subscription

  Primary account owners can view their billing history for their Ring subscriptions. To access billing history, you’ll need to sign into your Ring account. Once signed in, you can view billing details such as payment method, payment date, charge amount, and more. You can also download an invoice P...
• Cancel a Ring Protect Subscription Plan

  You can cancel a Ring Protect subscription anytime on Ring.com or Amazon.com, depending on where you purchased it. At this time, subscription cancellations are not supported on the Ring App. Download Any Videos You Want to Keep When you cancel a Ring Protect subscription, all of your recorded vid...
• Add, Change, or Remove Payment Method for a Ring Protect Subscription

  You can add, change, or remove the payment information used to pay for a Ring Protect subscription. When you update your payment information, all Ring Protect subscriptions will be charged to that credit/debit card going forward. You can update payment information from Ring.com or Amazon.com, dep...