How to Find Your Intercom Brand and Model to Verify Compatibility with Ring Intercom
Ring Intercom upgrades existing audio intercom handsets to offer increased peace of mind and convenience for people who live in apartment buildings. While Ring Intercom is compatible with most audio intercom systems, we recommend checking compatibility before purchase. Video intercom systems are not compatible with Ring Intercom.
Where can I find the brand of my intercom? The brand name is typically printed on the front of the intercom housing. If you can’t find the brand name on the front of the intercom housing, check either behind the front cover or on the back of your intercom. Note: There are several ways to remove the front cover of your existing intercom, depending on the system you are using. Once you have removed the cover, check the following locations: * Wall plate * Circuit board * Inside the handset cover |  |
Where can I find the model number of my intercom? The model number is typically printed behind the front cover, near the internal wiring. The model number may be in the following locations: * Wall plate * Circuit board * Inside the handset cover If the model cannot be located behind the front cover, check on the back of your intercom. Unscrew the handset from the wall and look for a sticker displaying the brand and model number. |  |
How to remove the front cover of your existing intercom
There are several ways to remove the front cover of your existing intercom, depending on the system you are using:
Screw 1. Remove handset from the hook 2. Remove screw with a Phillips head screwdriver 3. Pull off the faceplate |  |
Pull off 1. Insert flat-head screwdriver 2. Twist and pry off front cover using screwdriver |  |
Hidden tab 1. Place screwdriver on the tab 2. Push down screwdriver to remove faceplate |  |
How do I check that Ring Intercom is compatible with my existing intercom?
To check Ring Intercom’s compatibility with an existing intercom system, please visit ring.com/intercom-compatibility-checker and follow the steps provided there.
What can I do if the brand or model of my existing intercom is not listed?
Please contact our Customer Support team by emailing a picture of your intercom handset and a picture with the front cover removed to ring-intercom-support@cs.ring.com.
Front cover picture  | Picture with front cover removed  |
What should I do if Ring Intercom is not compatible with my existing intercom system?
If Ring Intercom is not yet compatible with your existing intercom system, please check back frequently as we are working hard to support more systems.