Change Phone Number
In the Ring App
- Tap the three lines (☰) on the top left
- Tap Control Center on the side menu
- Under Account Control, tap Account Management
- Under Personal, tap Update next to your Phone Number
- For your security, you may be asked to verify your account
- Type in your new phone number and tap Save.
In your account at Ring.com
- Log in to your account at Ring.com
- In the top menu, hover over the Account icon, and click Control Center
- Under Account Control, click Account Management
- Under Personal, click Update next to your Phone Number
- For your security, you may be asked to verify your account
- Type in your new phone number and click Save.
Change Email Address
- Open your Ring App
- Tap the three line on the top left (☰)
- Tap Account
- Tap Email
- Enter your Ring account password. Reminder, our team will never ask you for your Ring account password
- A verification code will be sent to your email or texted to your mobile phone depending upon the Two-Step Verification method that you have chose
- Important: If you have email selected as your Two-Step Verification option, the verification will be sent to the original email address associated with the Ring account. The code in the email will be valid for 24 hours.
- Enter the verification code into your Ring app
- Tap Verify
- Tap Continue
- Enter your New Email Address into the app
- Confirm New Email Address (re-enter it)
- Tap Save.
