How to Change the Phone Number or Email in your Ring Account

Change Phone Number

In the Ring App

  1. Tap the three lines (☰) on the top left
  2. Tap Control Center on the side menu
  3. Under Account Control, tap Account Management
  4. Under Personal, tap Update next to your Phone Number
  5. For your security, you may be asked to verify your account
  6. Type in your new phone number and tap Save.

In your account at Ring.com

  1. Log in to your account at Ring.com
  2. In the top menu, hover over the Account icon, and click Control Center
  3. Under Account Control, click Account Management
  4. Under Personal, click Update next to your Phone Number
  5. For your security, you may be asked to verify your account
  6. Type in your new phone number and click Save.

Change Email Address

  • Open your Ring App
  • Tap the three line on the top left (☰)
  • Tap Account
  • Tap Email
  • Enter your Ring account password. Reminder, our team will never ask you for your Ring account password
  • A verification code will be sent to your email or texted to your mobile phone depending upon the Two-Step Verification method that you have chose
    • Important: If you have email selected as your Two-Step Verification option, the verification will be sent to the original email address associated with the Ring account. The code in the email will be valid for 24 hours.
  • Enter the verification code into your Ring app
  • Tap Verify
  • Tap Continue
  • Enter your New Email Address into the app 
  • Confirm New Email Address (re-enter it)
  • Tap Save.

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