Ring device owners with a Ring Protect subscription can opt in to Person and Package Announcements to get Alexa Person and Package Detection Announcements to get automatic live view of your Ring camera feed on your Echo Show, Fire TV, or Fire Tablet, a voice announcement, and a mobile push notification when your Ring camera detects a person or package.
First, you’ll need to connect your Ring device to your Alexa-enabled device.
What Ring devices have Person and Package detection?
All Ring security cameras and video doorbells have Person detection, which you can enable with a Ring Protect plan.
Person and Package detection are settings that you can turn on within the Smart Alerts feature in the Ring app. A Ring Protect subscription is required to enable Smart Alerts.
Package detection is available to Neighbors with the following video doorbell models and a Ring Protect plan.
- Ring Video Doorbell (2nd Generation)
- Ring Video Doorbell Pro 2
Find out what doorbell or security camera you have in the Ring app.
How does the Alexa Person and Package Detection Announcements feature work?
Neighbors in the U.S. with a Ring device, a Ring Protect subscription, and an Echo Show, Fire Tablet, or Fire TV can enable Person and Package detection in the Ring app and opt in to Camera Events in the Alexa app.
When your Ring camera detects a person or package, Alexa will let you know with a voice announcement and display a live view of your Ring camera feed on your Echo Show, Fire TV, or Fire Tablet.
You can also opt in to Person and Package Detection Announcements on your Echo Smart Speaker to have Alexa announce on your speaker when a person or package arrives.
How do I turn on Person and Package Detection Announcements for my Ring and Alexa device?
The Person and Package detection announcements feature is available to neighbors with a Ring Protect subscription.
To turn on Alexa Person and Package Detection Announcements, first you’ll need to enable Smart Alerts in the Ring app. Then, you’ll opt in to Camera Events in the Alexa app.
Follow these steps to enable Smart Alerts in the Ring app
- Tap the three lines at the top left corner of the home screen
- Tap Devices
- Tap the device you’d like to enable
- If you have multiple devices, you can enable and customize the settings for each device
- Tap Motion Settings
- Tap Smart Alerts
- Tap Enable Feature
- Tap Continue
- Under Motion Zones, adjust Person settings
- Tap the camera icon to enable video recording when a person is detected
- Tap the bell icon to enable mobile notifications when a person is detected
Next, you’ll enable Package detection and customize your package delivery zone. The following steps walk you through setting up your Package Zone.
- Under Package Zone, tap the camera icon
- Tap Turn On Feature
- Read through the information on the next four screens and tap Continue
- On the next screen, read the instruction in the white box and tap Got It
- To adjust your Package Zone, tap the orange area
- Drag the circles to where you’d like to adjust the zone
- Tap Continue
- Tap Save Zone
- Tap Got It
Note: You can go into Motion Settings at any time to adjust your Package Zone or to change the detection sensitivity for motion and packages.
Follow these steps to opt in to Camera Events in the Alexa app
- Tap the Devices icon at the bottom right corner of the Alexa app home screen
- Tap Cameras
- Tap the Ring security camera or video doorbell you’d like to enable
- If you have multiple devices, you can enable and customize the settings for each device
- Toggle the button to On mode for Person Detection Announcements and Package Detection Announcements to enable the feature
- Tap Camera Events settings to customize the settings for Person and Package Detection
- Tap Person Detection to update the settings
- Toggle the button to On mode to enable Mobile Notifications and Announcements
- Tap the arrow in the top left corner to go back to the previous screen
- Tap Package Detection to update the settings
- Toggle the button to On mode to enable Mobile Notifications and Announcements
Do more with Person and Package Announcements in the Alexa app
There are additional features and customization options for Person and Package Announcements in the Alexa app.
From the app, you can:
- Select which devices can make Person and Package announcements if you have more than one Alexa-enabled device
- View the Camera Events dashboard to review footage of Person or Package events
- Create Custom Voice Announcements for when a Person or Package arrives
- Set up Routines to have Alexa perform an action based on a rule you create
- Example: If you have other smart home devices connected to the Alexa app, such as Ring Smart Lighting, you can have Alexa turn on the lights when your Ring camera detects a person while you’re away.
